How to activate premium offered by Globe Telecom without affecting current premium subscription

[JohnAnthony]

I have an active premium subscription that will end in March 2015. A few days ago, I subscribed to GoSurf with Spotify Premium and wish to activate, hoping it would extend my premium subscription. I still have plans to subscribe to premium, but would like to avail bundled promo for my subscription. Is it possible to extend my premium subcription using offers from Globe?

[MattSuda · Accepted solution]

I suggest you contact support so they can answer your question 

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.

[JohnAnthony]

Thanks! Will do just that...

[MattSuda]

You're welcome 

[Oyiesoan28]

Bakit hndi ko ma activate ang free spootify ko. I got my new line from globe. Il go to spootify.globe.com.ph and wen i put there the verification code na sinend nyo sa number ko.its said code error. And many times ko sya ginawa pero lahat puro code error. wtf.

[BabyFlush]

I have the same issue. I registered to Spotify Premium through Globe *143# Php 129 for 30 days (no data). I received a code and my load was deducted, yet I can't activate it through my Spotify profile (on laptop or mobile).

It also fails on spotify.globe.com.ph asking for me to try later and something about GoSurf. I did trial and error for 7 days following instructions from @talk2Globe on Twitter. At one point, they said it was fixed but I still wasn't on Premium. I asked for a refund but I gave up since they were now ignoring my messages.

If I check my subscription status on *143# I get a message saying my subscription is still active and will expire on 2016-04-30 19:40:11. Since the day I registered I am not able to enjoy Premium features.

I am a Globe prepaid subscriber on iPhone 6 using wifi.

I'll try contacting Spotify support too.

[gracemarienel]

I already registered for spotify 129 in Globe and I tried activating it for several times using spotify.globe.com.ph I have entered my 11-digit mobile and after I press send, the page keeps on reloading on the same page. It doesn't go to the verification code. I can't use my Spotify. Please help

[Nd489735]

Hi. Can I ask for help. I dont have a globe plan nor will I register in promos but can I use regular load for paying.