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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9004 Views
  • 1 replies
  • 9 likes
  • Security
  • 9004 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481465 Views
  • 979 replies
  • 111 likes
  • Account
  • 481465 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210802 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210802 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120842 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120842 Views
  • 72 replies
  • 12 likes

Superuser Contribution Cancelei e estou sendo cobrado

Mesmo após ter cancelado minha conta mês passado, meu cartão continua me cobrando pelo serviço. Não tenho mais condições de pagar pelo spotify, por isso cancelei, e mesmo assim o valor veio na fatura desse mês.

  • Newbie
  • Mesmo após ter cancelado minha conta mês passado, meu cartão continua me cobrando pelo serviço. Não tenho mais condições de pagar pelo spotify, por isso cancelei, e mesmo assim o valor veio na fatura...
  • Flavia22
  • Newbie
  • 517 Views
  • 2 replies
  • 0 likes
  • 517 Views
  • 2 replies
  • 0 likes

HOW TO- transfer old account songs to new account

I recently was paying monthly for spotify . I had 500 songs roughly and used it everyday!! Long story short my old phone with everything on it is no longer in my hands and I had never wrote down my account information for anything. Emails, Facebook s...

  • Newbie
  • I recently was paying monthly for spotify . I had 500 songs roughly and used it everyday!! Long story short my old phone with everything on it is no longer in my hands and I had never wrote down my a...
  • osornios
  • Spotify Star
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Connect with Facebook

Hi,I have been trying to manually connect my account with facebook and the following message keeps coming up: Sorry, there was a temporary error. Try again later.I have tried several times and different days so I don't know how much more of a tempora...

  • Newbie
  • Hi, I have been trying to manually connect my account with facebook and the following message keeps coming up:  Sorry, there was a temporary error. Try again later. I have tried several t...
  • osornios
  • Spotify Star
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

All my music was delated

I don't know what happened, but all my collection of songs and albums was delated from my account. Except the artist I follow and my playlist. What I have to do to get it back?

  • Newbie
  • I don't know what happened, but all my collection of songs and albums was delated from my account. Except the artist I follow and my playlist. What I have to do to get it back?
  • osornios
  • Spotify Star
  • 208 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 208 Views
  • 1 replies
  • 0 likes

Spotify account connected to Facebook simply gone

Two days ago I got logged off automatically from both my phone and desktop.When I try to log in by using the facebook button, it simply doesn't work. I get redirected to the page where it automatically connects you to facebook and then when I come ba...

  • Newbie
  • Two days ago I got logged off automatically from both my phone and desktop. When I try to log in by using the facebook button, it simply doesn't work. I get redirected to the page where it automatic...
  • osornios
  • Spotify Star
  • 199 Views
  • 1 replies
  • 0 likes
  • Account
  • 199 Views
  • 1 replies
  • 0 likes

Desconocido usa mi cuenta

Saludos. Desde hace un tiempo en mi lista de "escuchados recientemente" aparecen grupos y playlists de música alemana y rap que yo personalmente no he escuchado jamás.Ya he cambiado el password y desconectado de todos los dispositivos, como he visto ...

  • Newbie
  • Saludos. Desde hace un tiempo en mi lista de "escuchados recientemente" aparecen grupos y playlists de música alemana y rap que yo personalmente no he escuchado jamás. Ya he cambiado el password y d...
  • osornios
  • Spotify Star
  • 806 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 806 Views
  • 1 replies
  • 0 likes

Facebook mail account

Hi! I created my account from Facebook and long ago I changed my mail on Facebook but it hasn't changed on my Spotify account and I really need to change it because I suscribed to the student premium plan and I can't see the confirmation mail (I forg...

  • Casual Listener
  • Hi! I created my account from Facebook and long ago I changed my mail on Facebook but it hasn't changed on my Spotify account and I really need to change it because I suscribed to the student premium...
  • osornios
  • Spotify Star
  • 279 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 279 Views
  • 1 replies
  • 0 likes

Cant loggin to spotify

My Spotify is connected to my old Facebook (which I still use). The app logged me out so I logged back into my old Facebook so I could log back into it and it is trying to create a new account using my current facebook. How can I get back into my acc...

  • Newbie
  • My Spotify is connected to my old Facebook (which I still use). The app logged me out so I logged back into my old Facebook so I could log back into it and it is trying to create a new account using ...
  • osornios
  • Spotify Star
  • 247 Views
  • 1 replies
  • 0 likes
  • 247 Views
  • 1 replies
  • 0 likes

Have Premium, but my doughter "stole" my account.

Hi. I have Premium on my account, but at some point my doughter signed up my account on her Facebook. What happend is that she took over my premium and placed my account one Spotify Free :-/. Since then we´ve been using her account.Today i presed Dis...

  • Visitor
  • Hi. I have Premium on my account, but at some point my doughter signed up my account on her Facebook. What happend is that she took over my premium and placed my account one Spotify Free :-/. Since t...
  • osornios
  • Spotify Star
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Se me realizó un cargo a mi cuenta bancaria con el concepto de pago ADYEN*SPOTIFY sin autorizarlo

El pasado 02/05/2017 verificando mis movimientos bancarios, me percaté de un cobro de 99.00 mxn con el concepto de pago ADYEN*SPOTIFY. He tratado de buscar alguna solución directa en la sección de "Ayuda" de la página oficial "Spotify" pero no encont...

  • Newbie
  • El pasado 02/05/2017 verificando mis movimientos bancarios, me percaté de un cobro de 99.00 mxn con el concepto de pago ADYEN*SPOTIFY.   He tratado de buscar alguna solución directa en la secc...
  • osornios
  • Spotify Star
  • 19045 Views
  • 1 replies
  • 0 likes
  • 19045 Views
  • 1 replies
  • 0 likes

Hola

Tengo una queja sobre este servicio, ustedes me acaban de engañar me dijeron que tenía una promoción de 30 días gratis para escuchar Spotify y me inscribí y me cobraron de una vez porfavor comunicarse a mi gmail. Juanjosemartinezserna@gmail.com

  • Newbie
  • Tengo una queja sobre este servicio, ustedes me acaban de engañar me dijeron que tenía una promoción de 30 días gratis para escuchar Spotify y me inscribí y me cobraron de una vez porfavor comunicars...
  • osornios
  • Spotify Star
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Ayuda! necesito eliminar cuenta, pero no tengo acceso al correo...

Resulta que hace tiempo me hice una cuenta de Spotify, pero a traves de Facebook, cuento corto, el correo que tenia vinculado a Facebook me lo bloquearon porque olvide mi contraseña, ahora tengo otra cuenta en Spotify con mi actual correo pero no pue...

  • Newbie
  • Resulta que hace tiempo me hice una cuenta de Spotify, pero a traves de Facebook, cuento corto, el correo que tenia vinculado a Facebook me lo bloquearon porque olvide mi contraseña, ahora tengo otra...
  • osornios
  • Spotify Star
  • 2929 Views
  • 1 replies
  • 2 likes
  • Account
  • 2929 Views
  • 1 replies
  • 2 likes

Trouble changing country settings

Hi there,I recently moved from NZ to Australia and am having trouble changing my country setting. I have followed the instructions and have my Australian credit card ready, however whenever I go to change country, and then input my new credit card de...

  • Casual Listener
  • Hi there, I recently moved from NZ to Australia and am having trouble changing my country setting. I have followed the instructions and have my Australian credit card ready, however whenever I go ...
  • osornios
  • Spotify Star
  • 265 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 265 Views
  • 1 replies
  • 0 likes

I have 2 Spofity Payment every month.. but the last thing I remember is I already cancel the other 1

Spotify P022D4385A London GB Spotify P020B5F5F3 London GB Dear Spotify,Please Kindly to check my account.because I never Use the other one and already Cancel the premium. because I lost my password and I cant get into my email. and the other thing is...

  • Newbie
  • Spotify P022D4385A London GB   Spotify P020B5F5F3 London GB   Dear Spotify, Please Kindly to check my account. because I never Use the other one and already Cancel the premium. becaus...
  • osornios
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • Premium
  • 186 Views
  • 1 replies
  • 0 likes

From Google to Spotify!

I'm in the process of switching over to Spotify, but would love to bring my 2 playlists that i've set up in Google Music. 99% of the playlist was from their radio service and wasn't music i had uploaded myself. I've searched and wasn't able to find a...

  • Casual Listener
  • I'm in the process of switching over to Spotify, but would love to bring my 2 playlists that i've set up in Google Music. 99% of the playlist was from their radio service and wasn't music i had uploa...
  • blackarcanis
  • Roadie
  • 3627 Views
  • 6 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 3627 Views
  • 6 replies
  • 0 likes

Family

Hi, I have Spotify for family. I have emailed my sister a link to join but when she opens the link it asks her to login with facebook or an email address. Does she have to create her own account?

  • Newbie
  • Hi,   I have Spotify for family. I have emailed my sister a link to join but when she opens the link it asks her to login with facebook or an email address. Does she have to create her own acc...
  • ZainabIqbal
  • Newbie
  • 237 Views
  • 2 replies
  • 0 likes
  • 237 Views
  • 2 replies
  • 0 likes

Spotify Stared playlists

Spoiler (Highlight to read) hi guys I am looking for some help and advice basically I dont like spotify new layout so I use the old version of the app the stared playlist works fine I recently stupidy installed the new version of spotify on another c...

  • Casual Listener
  •   hi guys I am looking for some help and advice basically I dont like spotify new layout so I use the old version of the app the stared playlist works fine I recently stupidy installed the new ...
  • HeathHayle
  • Casual Listener
  • 368 Views
  • 6 replies
  • 0 likes
  • Account
  • 368 Views
  • 6 replies
  • 0 likes

Help can't remember password so can't change it

Can anyone help me, went from an adroid to an iPhone and can't get into my account to open it on my new phone. Can't remember password, says I'm connected through facebook but I don't use facebook

  • Newbie
  • Can anyone help me, went from an adroid to an iPhone and can't get into my account to open it on my new phone. Can't remember password, says I'm connected through facebook but I don't use facebook
  • Jacob
  • Community Legend
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Can't change password because of deactivated email

Hello. So the email vinculated to my account as been deactivated by me a long time ago, and I can't remember the password. I can't also change it because of the deactivated email, and I can't change the email because of that too. Any solution to this...

  • Newbie
  • Hello.   So the email vinculated to my account as been deactivated by me a long time ago, and I can't remember the password. I can't also change it because of the deactivated email, and I can'...
  • Jacob
  • Community Legend
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

I defrauded PLEASE HELP ME

Someone logged into my account and switched my all account information. I cant switch my information because he got mail adress. I didnt get any info mails from Spotify like "Your password changing". I was using student account now he bought family a...

  • Newbie
  • Someone logged into my account and switched my all account information. I cant switch my information because he got mail adress. I didnt get any info mails from Spotify like "Your password changing"....
  • Jacob
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 216 Views
  • 1 replies
  • 0 likes