How to purchase for 2x 12 Month Family Subscriptions

[leisurelife]

Hi everyone,

We'd like to purchase two 12 month subscriptions for Spotify under the Family Subscription.

I understand that you can upgrade to a family plan and benefit from a 50% discount on subsequent licenses below:

https://www.spotify.com/au/family/purchase/#__extended-creditcard

And I understand that you can purchase a 12 month subscription by purchasing an e-card below

https://www.spotify.com/au/get-spotify/e-card/

But how can I purchase a Family plan for 12 months?

Thanks in advance,

[MattSuda · Accepted solution]

Sorry, but the family plan has to be setup as a monthly payment.

You can't use gift cards or any other promotional offer with the family plan.

If you want, you can contact support

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.