Help Wizard

Step 1


I can't hear spotify

I can't hear spotify

I can't hear spotify I deleted the app and I restart my telephone but no sound from spotify what can I do and I have premium


1 Reply

Hey there @erenblackmamba,


Welcome to the Community!


To start we recommend giving the app a clean reinstall with the steps in this article as it can help resolve different issues with Spotify's performance. 


If the issue persists, let us know if the same thing happens on another device and if there are any other troubleshooting steps that you've tried so we can avoid repeating any. Additionally, let us know if you're using a speaker or any other external device connected to your phone.


We'll be on the lookout 🙂

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