Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I can't log in to my other account even with correct username and password.

I can't log in to my other account even with correct username and password.

 I was playing a song on the web player when it randomly stopped and it reloaded the page and was taken to the log in page. I typed what was needed but it said username or password is incorrect. I thought it got deleted or something but when I checked with this account, it was still there, I even followed it.

Reply
1 Reply

Hi there @LilShAwTy,

thanks for reaching out !

 

I would recommend following the relevant steps provided on this help page.

 

In case you weren't able to log in, please make sure to follow the instructions given here.

 

Let me know if you have any further questions 🙂

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random