I cannot create a spotify account because email is in use, but cant change password

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I cannot create a spotify account because email is in use, but cant change password

anomynous1
Casual Listener

Device

PC

Operating System

Windows 10

 

My Question or Issue

I recently tried to create a spotify account, and I was told that I cannot create a spotify account becasue the email is in use. However when I tried to hange the password for that email, I was told there is no spotify acount for that email. 

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3 Replies

Maxim
Rock Star 24
Rock Star 24

Hey @anomynous1 ,

 

Thanks for reaching out.

 

When Spotify detects any possible fraudulent activity on accounts, or anything else that violates their terms and conditions, they disable it.

 

If you feel there's been some confusion, you can contact Spotify here.

 

Hope this helps 🙂

MaximRock Star 24
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anomynous1
Casual Listener

Hi,

I feel this isnt the answer to the issue

I did create a spotify account a few months earlier, but then I did delete it.

I feel this could be with maybe there beng a bug, and my email not being removed from spotifies database?

I highly doubt that I was violating spotifies TOS as I was just creating an account.

Maxim
Rock Star 24
Rock Star 24

Hey @anomynous1 ,

 

Thanks for letting me know.

 

In that case, it can take up to 30 days for Spotify to free up the email address again. 🙂

MaximRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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