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I cant sign in to my prem account

I cant sign in to my prem account

Plan

Pre

Country

Premium

Device

Infinix hot 4

Operating System

Android

 

My Question or Issue

I can't to sign in to my account 

Why ?? , I have good Internet 

Screenshot_20211104-084132.png
Reply
1 Reply

Hi @MustafaSayed811,

 

Thank you for posting on the Community!

 

The error that's shown on the screenshot usually happens when your account was logged out while the app was offline. But don't worry, in order to reconnect them please run a clean reinstall of the app, then you should be able to log in again. 

 

If you get any message saying your password is wrong, you can reset it here

 

Let us know if you have any questions.

MafeGModerator
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