I forgot my spotify account and the subscription is in "Premium" the charge is still going on.

[mrybldz_]

My Question or Issue

I forgot my spotify account and the subscription is in still "Premium" the charge is still going on in my card. What can I do about it? Please help me.

[Billy-J]

Hey @mrybldz_, thanks for reaching out to the Community!

First, could you try finding your account using all the steps provided in this guide? You can also search for Spotify in your email boxes.

Let me know how this goes!

[mrybldz_]

Is there option for iOs phone? Because I use it with my phone.

[Billy-J]

Hey @mrybldz_,

If you're logged in to Spotify on your iOS device but don't remember your account info, you will still need to find your account using the link in my last reply.

Keep in mind that you won't be able to take much action on your account through the iOS app, you can only modify your account and subscription info on your account page.

Let me know how everything goes!