Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I need to change my country in order to pay my subscription

Solved!

I need to change my country in order to pay my subscription

Plan

Premium

 

Country

I am currently living in Spain but my subscription is in Argentina. I want to change to Spain but the differents solutions suggested do not work.

 

Device

Macbook Pro late 2016

Operating System

MACOS BIGSUR

 

My Question or Issue

I am currently living in Spain (my credit card is spanish too), but my account is registered in Argentina. When I try to do this change, the application gives me no real option. It is like the selections are frozen and I can not do the change.

 

I followed all suggestions but it does not work. Please some help for spotify, I e

 

 

 

 

 

Reply

Accepted Solutions
Marked as solution

Hey @DAAR1972, thanks for reaching out to the Community!

I'll be happy to help. 
Are you able to change your country or region settings following these steps? If it doesn't help, try the same steps using a different browser or private window. 

 

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Marked as solution

Hey @DAAR1972, thanks for reaching out to the Community!

I'll be happy to help. 
Are you able to change your country or region settings following these steps? If it doesn't help, try the same steps using a different browser or private window. 

 

Let me know how this goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks for the recommendation. The key point is to change the browser, in fact I did it  from my android cell phone.

Best regards.

Hey @DAAR1972

 

To confirm, everything is working as expected now?
Keep me posted.

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts