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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

294174 Views

529 replies

34 likes

Account
Free
  • 294174 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13751 Views

6 replies

11 likes

Security
  • 13751 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

542238 Views

990 replies

115 likes

Account
  • 542238 Views
  • 990 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129783 Views

74 replies

12 likes

Account
Login
Premium
  • 129783 Views
  • 74 replies
  • 12 likes

Superuser Contribution impossible de se réabonner a premium avec ma carte bleue

bonjour, j'ai recu un mail m'indiquant qu'il y avait un probleme de reglement pour mon abonnement premium. j'ai contacté ma banque et il n'y a aucun souci de leur coté (ils n'ont pas recu de demande de debit de spotify). aujourd'hui je recois un 2e m...

Newbie

bonjour,   j'ai recu un mail m'indiquant qu'il y avait un probleme de reglement pour mon abonnement premium. j'ai contacté ma banque et il n'y a aucun souci de leur coté (ils n'ont pas rec...

Novy

Moderator

5500 Views

6 replies

2 likes

  • 5500 Views
  • 6 replies
  • 2 likes

Why pay two bill ??

PlanPremiumCountryTurkey My Question or Issue I get two payments from my phone bill, but I have only one account. What is the reason for this and how can I change it?

Newbie

  Plan Premium Country Turkey     My Question or Issue   I get two payments from my phone bill, but I have only one account. What is the reason for this and how c...

Billy-J

Spotify Star

592 Views

1 replies

0 likes

Account
  • 592 Views
  • 1 replies
  • 0 likes

Solved!! Why can’t I use two accounts at once?

PlanFree &PremiumCountryU.K. Device(iPhones) My Question or IssueI have premium and my wife a free account. When one of us starts playing music, the other one’s account stops playing. This happens whether we’re both on WiFi or one on 4g. We have sepa...

Casual Listener

Plan Free &Premium Country U.K.  Device (iPhones)   My Question or Issue I have premium and my wife a free account. When one of us starts playing music, the other one’s account ...

Ol12

Casual Listener

1002 Views

6 replies

0 likes

Account
Premium
  • 1002 Views
  • 6 replies
  • 0 likes

[Desktop][Friend Feed]

Show my friends on my feed. On mac you can see your followed friends but on windows it requires you to link your Facebook and still dosent show your friends on Spotify only Facebook who the heck still uses Facebook

Casual Listener

Show my friends on my feed. On mac you can see your followed friends but on windows it requires you to link your Facebook and still dosent show your friends on Spotify only Facebook who the heck stil...

Muhammadrios38

Casual Listener

621 Views

2 replies

0 likes

Desktop
Friend Feed
  • 621 Views
  • 2 replies
  • 0 likes

cant login to my account

PlanPremiumCountryTurkeyDevicePCOperating SystemWindows 10 My Question or IssueSo yesterday i updated my client. It was a little bit buggy but was ok then it automatically logged off me from my account and i couldnt log on for like 10 times but in th...

Visitor

Plan Premium Country Turkey Device PC Operating System Windows 10   My Question or Issue So yesterday i updated my client. It was a little bit buggy but was ok then it automatically lo...

Luke

Spotify Star

610 Views

1 replies

0 likes

Account
Premium
  • 610 Views
  • 1 replies
  • 0 likes

2x geld van de rekening ook al heb ik een Gratis abonnement?

Geen van de onderstaande informatie is vereist. Hoe meer u biedt, hoe gemakkelijker het voor ons zal zijn om te proberen te helpen.Plan GratisHet land BelgiëHet apparaatSamsung Galaxy HarddiskAndroid Mijn vraag van probleem: al 2x geld van de rekenin...

Visitor

Geen van de onderstaande informatie is vereist. Hoe meer u biedt, hoe gemakkelijker het voor ons zal zijn om te proberen te helpen. Plan Gratis Het land België Het apparaat Samsung Galaxy  ...

Hubo

Community Legend

633 Views

1 replies

0 likes

  • 633 Views
  • 1 replies
  • 0 likes

[Desktop][Browse] Si pago por cuenta sin publicidad, por qué aparece Facebook?

Cómo se elimina ese aviso de Facebook de la pantalla. No tengo cuenta allí y sólo molesta en la interfaz. Cómo se elimina definitivamente esa publicidad?

Visitor

Cómo se elimina ese aviso de Facebook de la pantalla. No tengo cuenta allí y sólo molesta en la interfaz.  Cómo se elimina definitivamente esa publicidad?

Luan

Spotify Star

524 Views

1 replies

0 likes

Browse
Desktop
  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone hacked my account and started listening to new artists

Hello everyone,In these few days I noticed a strange device in Spotify Connect that was listening to music of some new artists because on Last.FM they have something like 4-5 scrobbles.I started investigating and I realized that this person was liste...

Casual Listener

Hello everyone, In these few days I noticed a strange device in Spotify Connect that was listening to music of some new artists because on Last.FM they have something like 4-5 scrobbles. I started ...

Jeremy

Spotify Legend

4846 Views

7 replies

0 likes

Account
Premium
  • 4846 Views
  • 7 replies
  • 0 likes

Superuser Contribution "Why go Premium?...... No ad interruptions"

Good morning!I am a long time premium member, and continue to the enjoy the service while listening to my favorite artists, or the recommended artists that you guys suggest. This experience is far and above better than ANY other music streaming servi...

Casual Listener

Good morning! I am a long time premium member, and continue to the enjoy the service while listening to my favorite artists, or the recommended artists that you guys suggest. This experience is far ...

lafaver14

Casual Listener

2013 Views

3 replies

2 likes

Premium
  • 2013 Views
  • 3 replies
  • 2 likes

German User Interface orthographic and grammar errors

Since a few month my user interface is showing more and more orthographic errors with lots of special characters in words. Mainly asterisks. When is this bug finally fixed? It is getting more and more annoying to deal with the UI. If there is a probl...

Visitor

Since a few month my user interface is showing more and more orthographic errors with lots of special characters in words. Mainly asterisks. When is this bug finally fixed? It is getting more and mor...

user-removed

Not applicable

885 Views

6 replies

0 likes

Account
  • 885 Views
  • 6 replies
  • 0 likes

Can't Reset Password

PlanFree/Premium My Question or Issue The email account that was linked to my Spotify account was deleted (not this account I'm using right now, a separate account). I have forgotten my password for that account, so I cannot change it to my new email...

Visitor

  Plan Free/Premium   My Question or Issue   The email account that was linked to my Spotify account was deleted (not this account I'm using right now, a separate account). I hav...

AdamDamon

Spotify Star

684 Views

1 replies

0 likes

Account
Other
  • 684 Views
  • 1 replies
  • 0 likes

Superuser Contribution Display name is not giving search results

This might sound weird but I'm doing a scavenger hunt that has a part that leads me to Spotify. The clue/hint that we were given was that the display name is one very specific word (I know the word I just don't want to dox the account) but we aren't ...

Newbie

This might sound weird but I'm doing a scavenger hunt that has a part that leads me to Spotify. The clue/hint that we were given was that the display name is one very specific word (I know the word I...

Novy

Moderator

590 Views

1 replies

0 likes

Account
Other
  • 590 Views
  • 1 replies
  • 0 likes

[Desktop][Podcasts] Sexual Adverts

What the f is wrong with your adverts?! I am having my music playing on my stereo when suddenly a sexual advert starts and talks about **bleep**, comparing dicks and other kinks. It's really comfortable to listen to music with your parents and silbli...

Visitor

What the f is wrong with your adverts?! I am having my music playing on my stereo when suddenly a sexual advert starts and talks about **bleep**, comparing dicks and other kinks. It's really comforta...

OneByBoo

Roadie

832 Views

1 replies

0 likes

Desktop
Podcasts
  • 832 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify won't send me an email.

I forgot my spotify password and spotify said that they sent me an email but they didn't. they are not on my email blacklist and they sent me emails before. why does the password reset email not arrive?

Casual Listener

I forgot my spotify password and spotify said that they sent me an email but they didn't. they are not on my email blacklist and they sent me emails before. why does the password reset email not arri...

Jeremy

Spotify Legend

36061 Views

5 replies

0 likes

  • 36061 Views
  • 5 replies
  • 0 likes

Solved!! Premium Family - adding someone who already has a Premium Individual account

PlanPremiumCountryCanadaDeviceiPhoneOperating SystemiOS My Question or IssueWe want to sign up for a Premium Family account but will this mean that my daughter loses all her playlists and music - she is currently on an individual Premium account (whi...

Casual Listener

Plan Premium Country Canada Device iPhone Operating System iOS   My Question or Issue We want to sign up for a Premium Family account but will this mean that my daughter loses all her ...

CBoyd

Casual Listener

3514 Views

2 replies

0 likes

Premium
  • 3514 Views
  • 2 replies
  • 0 likes

Account link

PlanPremiumCountryUnited States DeviceiPhone 7 plus and Macbook ProOperating SystemiOS 10 and MacOS? My Question or IssueI wanted to link my spotify profile in the bio of my twitter account, but I don't go by my real name on twitter for privacy reaso...

Newbie

Plan Premium Country United States   Device iPhone 7 plus and Macbook Pro Operating System iOS 10 and MacOS?   My Question or Issue I wanted to link my spotify profile in the bio...

OneByBoo

Roadie

817 Views

1 replies

0 likes

Account
  • 817 Views
  • 1 replies
  • 0 likes

Superuser Contribution My activity is not showing to my friends

My activity is not showing to my friends even though its active in my settings.Please help!

Visitor

My activity is not showing to my friends even though its active in my settings.Please help!

Mario

Spotify Legend

450 Views

1 replies

0 likes

Account
Premium
  • 450 Views
  • 1 replies
  • 0 likes

Superuser Contribution Activating Private Session On Amazon Echo

Hey guys. My GF is listening to her music via our Amazon Echo and does so over my Spotify account. The problem is that I haven't found a way yet to turn on PRIVATE SESSION on the Amazon Echo so her music (which has NOTHING in common with my music) is...

Newbie

Hey guys. My GF is listening to her music via our Amazon Echo and does so over my Spotify account. The problem is that I haven't found a way yet to turn on PRIVATE SESSION on the Amazon Echo so her m...

CarlosE

Spotify Legend

5777 Views

4 replies

11 likes

  • 5777 Views
  • 4 replies
  • 11 likes

I can't change my e-mail

Spoiler (Highlight to read)Spoiler (Highlight to read)Spoiler (Highlight to read)Spoiler (Highlight to read) Hey there! A few weeks ago already tried to change my e-mail but it was used because of my other old account, so I deleted this old account a...

Newbie

  Hey there!   A few weeks ago  already tried to change my e-mail but it was used because of my other old account, so I deleted this old account and waited for quite a while. ...

OneByBoo

Roadie

554 Views

1 replies

0 likes

Account
Login
  • 554 Views
  • 1 replies
  • 0 likes

Reset password and still not allow to sign in

My husband removed my account from the family plan. And now I can’t sign in. I have already reset password still not allow me. Device(iPhone x My Question or Issue

Casual Listener

My husband removed my account from the family plan. And now I can’t sign in. I have already reset password still not allow me.     Device (iPhone x   My Question or Issue  

Cleomourany

Casual Listener

632 Views

2 replies

0 likes

Account
Login
  • 632 Views
  • 2 replies
  • 0 likes