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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • jacobburgo
  • Newbie
  • 306821 Views
  • 870 replies
  • 98 likes
  • Account
  • 306821 Views
  • 870 replies
  • 98 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1140331 Views
  • 119 replies
  • 107 likes
  • Account
  • 1140331 Views
  • 119 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 81399 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 81399 Views
  • 64 replies
  • 9 likes

Premium Family Uitgeschakeld

PlanPremiumCountryNetherlandsDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuevorige week betaald voor Premium Familyen nu is iedereen afgekoppeld tevens ik zelf en A...

  • Visitor
  •       Plan Premium Country Netherlands Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Qu...
  • Luan
  • Spotify Star
  • 361 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 361 Views
  • 1 replies
  • 0 likes

Spotify w/ Hulu

I cannot connect my Spotify premium with Hulu it keeps telling me the page is not found when I click on the "I have a Hulu account" option

  • Visitor
  •   I cannot connect my Spotify premium with Hulu it keeps telling me the page is not found when I click on the "I have a Hulu account" option  
  • Luan
  • Spotify Star
  • 650 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 650 Views
  • 1 replies
  • 0 likes

Music stops being played, and shows that it is being played somewhere else

PlanPremiumCountryNorway DeviceSamsung Galaxy S10+ Operating SystemWindows10 My Question or Issue:Having issues with music being stopped on my spotify account, and then I get up an indication that there is someone listening to the account. As of now,...

  • Visitor
  • Plan Premium Country Norway     Device Samsung Galaxy S10+  Operating System Windows10   My Question or Issue: Having issues with music being stopped on my spotify a...
  • Luan
  • Spotify Star
  • 243 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
    Subscription
  • 243 Views
  • 1 replies
  • 0 likes

Solved!! Can't change country

PlanFreeCountrySouth Korea DeviceiPhone XrOperating SystemWindows 10 My Question or IssueCannot change country. Have a free account and it says i cannot change unless i'm in the country. i've been here for months and still only the USA shows up when ...

  • Visitor
  • Plan Free Country South Korea   Device iPhone Xr Operating System Windows 10   My Question or Issue Cannot change country. Have a free account and it says i cannot change unless ...
  • user-removed
  • Not applicable
  • 673 Views
  • 8 replies
  • 0 likes
  • Free
  • 673 Views
  • 8 replies
  • 0 likes

My wrapped is just showing me playlists

PlanFreeCountryCanadaDeviceIphone 6s, and PCOperating SystemIOS 12.3 / Windows 10 My Question or IssueMy wrapped is only showing playlists of the years, it shows 2019 2017 and 2016, but it wont show me any stats at all. I saw a similar topic but the ...

  • Newbie
  • Plan Free Country Canada Device Iphone 6s, and PC Operating System IOS 12.3 / Windows 10   My Question or Issue My wrapped is only showing playlists of the years, it shows 2019 2017 an...
  • wtfichigo
  • Casual Listener
  • 971 Views
  • 1 replies
  • 1 likes
  • Account
    Free
    Other
  • 971 Views
  • 1 replies
  • 1 likes

Superuser Contribution lost Spotify plays

i changed my digital distributor and my songs are in Spotify normally,but the play count zeroed and started from beginning.In the Spotify for Artists i can see the previous plays, but they are not seen in actual Spotify...how could i get my plays bac...

  • Newbie
  • i changed my digital distributor and my songs are in Spotify normally, but the play count zeroed and started from beginning. In the Spotify for Artists i can see the previous plays, but they  ...
  • Browny17
  • Casual Listener
  • 2741 Views
  • 3 replies
  • 1 likes
  • 2741 Views
  • 3 replies
  • 1 likes

Payment charged against paypal account

PlanPremiumCountryAustraliaDeviceAndroid, Win 10Operating SystemAndroid, Win 10 My Question or IssueMy account has been set to debit my credit card, however for the last 3 months I'm continuing to receive charges against my paypal account. This is wh...

  • Newbie
  • Plan Premium Country Australia Device Android, Win 10 Operating System Android, Win 10   My Question or Issue My account has been set to debit my credit card, however for the last 3 mo...
  • OneByBoo
  • Rising Star 4
  • 250 Views
  • 1 replies
  • 0 likes
  • Account
  • 250 Views
  • 1 replies
  • 0 likes

Gehackt account

Mijn account is gehackt. Ik heb mijn wachtwoord gewijzigd, maar onwetend heb ik een betaald abonnement en is mijn playlist e.d verpest met muziek die ik absoluut niet wil luisteren. Hoe kom ik van deze ongewenste muziek af? Wie is er verantwoordelijk...

  • Casual Listener
  • Mijn account is gehackt. Ik heb mijn wachtwoord gewijzigd, maar onwetend heb ik een betaald abonnement en is mijn playlist e.d verpest met muziek die ik absoluut niet wil luisteren. Hoe kom ik van de...
  • OneByBoo
  • Rising Star 4
  • 1344 Views
  • 1 replies
  • 0 likes
  • Account
  • 1344 Views
  • 1 replies
  • 0 likes

Facebook email adress doesn't change

Hi, A couple of months ago I changed my Facebook email adress. My Spotify email adress, however, never changed. I cannot log in into my old email adress any more and all communication of Spotify (including the helpdesk) goes via my old emailadress. D...

  • Visitor
  • Hi,    A couple of months ago I changed my Facebook email adress. My Spotify email adress, however, never changed. I cannot log in into my old email adress any more and all communication ...
  • OneByBoo
  • Rising Star 4
  • 452 Views
  • 1 replies
  • 0 likes
  • Account
  • 452 Views
  • 1 replies
  • 0 likes

Changing profile picture

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or Issue I have my spotify account created using facebook, until now i could change my profile picture, but now when i click change and i upload picture it changes but when i clos...

  • Visitor
  • Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue   I have my spotify account created using facebook, until now i could change my profile p...
  • user-removed
  • Not applicable
  • 371 Views
  • 4 replies
  • 1 likes
  • Account
  • 371 Views
  • 4 replies
  • 1 likes

Superuser Contribution Family premium

PlanPremium Family CountryPortugal DeviceHuawei P20 LiteOperating SystemaAndroid EMUI 9.1My Question or IssueI access my profile and try to manage the family members page and it doesn't load up. I've tried it on several devices, browsers, on incognit...

  • Casual Listener
  •   Plan Premium Family  Country Portugal  Device Huawei P20 Lite Operating Systema Android EMUI 9.1 My Question or Issue I access my profile and try to manage the family membe...
  • gudonorbas
  • Casual Listener
  • 395 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 395 Views
  • 4 replies
  • 0 likes

Superuser Contribution Will doing a "clean reinstallation" reset/wipe my Spotify Wrapped 2019 data?

PlanPremiumCountryUsaDeviceMacbook, Iphone 6sOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy name on Spotify is currently my facebook name and i would prefer it to be my username. I disconnected facebook but the name is...

  • Visitor
  • Plan Premium Country Usa Device Macbook, Iphone 6s Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My name on Spotify is currently my facebook name...
  • Petya
  • Community Legend
  • 2846 Views
  • 2 replies
  • 0 likes
  • Account
  • 2846 Views
  • 2 replies
  • 0 likes

Link Spotify to new Facebook account

PlanPremiumCountryNetherlands Device(iphonexr)Operating System(iOS) My Question or Issue I created my account with Facebook, so my user id is super weird, I created new facebook account, changed the password for Spotify so I don't link with old faceb...

  • Casual Listener
  • Plan Premium Country Netherlands   Device (iphonexr) Operating System (iOS)   My Question or Issue   I created my account with Facebook, so my user id is super weird, I cre...
  • olko
  • Casual Listener
  • 468 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 468 Views
  • 2 replies
  • 0 likes

Solved!! Can't verify Spotify for Artist via Instagram - Something went wrong

PlanPremiumCountryItaly DeviceMacbook Pro mid 2012Operating Systemosx 10.11 Hi, I'm trying to claim an artist profile on Spotify for Artists. Everything it's ok but when I try to synch my instagram account I have this "something went wrong" message a...

  • Casual Listener
  • Plan Premium Country Italy   Device Macbook Pro mid 2012 Operating System osx 10.11   Hi, I'm trying to claim an artist profile on Spotify for Artists. Everything it's ok but when...
  • GoodFollow
  • Visitor
  • 9858 Views
  • 7 replies
  • 0 likes
  • Account
    Login
  • 9858 Views
  • 7 replies
  • 0 likes

Hacked account via customer support?

Hello, My account was hacked a few days ago.The hacker made a Paypal payment on my account. So he received a Paypal receipt.To recover an account via customer support, you must send a PayPal receipt.Is it possible that he uses this way to recover my ...

  • Casual Listener
  • Hello,   My account was hacked a few days ago. The hacker made a Paypal payment on my account. So he received a Paypal receipt. To recover an account via customer support, you must send a Pa...
  • Maxim
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 328 Views
  • 1 replies
  • 0 likes

Enrolled in Wrong Subscription

Hello. I'm having trouble with my Spotify Premium account. My account page currently says I'm enrolled in a Spotify Premium Family Plan. I wish to be enrolled in a Premium Student Account, and was under the impression that I had been for a while. Eve...

  • Visitor
  • Hello. I'm having trouble with my Spotify Premium account. My account page currently says I'm enrolled in a Spotify Premium Family Plan. I wish to be enrolled in a Premium Student Account, and w...
  • OneByBoo
  • Rising Star 4
  • 325 Views
  • 1 replies
  • 0 likes
  • Account
  • 325 Views
  • 1 replies
  • 0 likes

Problem with subscription

I've got a problem with my subscription. I wanna start a premium student account and every time I try this, it says that I already had a free version and I need to start to pay. It's not true (I verified in the payment list) but even if I'm willing t...

  • Visitor
  • I've got a problem with my subscription. I wanna start a premium student account and every time I try this, it says that I already had a free version and I need to start to pay. It's not true (I veri...
  • DanielTham
  • Composer
  • 524 Views
  • 1 replies
  • 0 likes
  • Premium
  • 524 Views
  • 1 replies
  • 0 likes

Solved!! Family Accounts Not Working on GoogleHome

PlanPremium/FamilyCountryUSA DeviceGoogle Home My IssueI`m trying to add multiple spotify family users to my music accounts in Google Home. It works for me (primary account owner) and one family member (my wife). When I try to add the other family me...

  • Regular
  • Plan Premium/Family Country USA   Device Google Home   My Issue I`m trying to add multiple spotify family users to my music accounts in Google Home.  It works for me (primary ...
  • musicmixer
  • Casual Listener
  • 14321 Views
  • 8 replies
  • 2 likes
  • Account
  • 14321 Views
  • 8 replies
  • 2 likes

My username is being displayed as a random string of letters and numbers for 2 week now

PlanMy premium plan expired but the problem was started while I had premiumCountryBrazilDevice(all devices)Operating System(all systems) My Question or IssueMy Spotify name is being displayed in all of my devices and even in my friend's devices as a ...

  • Regular
  • Plan My premium plan expired but the problem was started while I had premium Country Brazil Device (all devices) Operating System (all systems)   My Question or Issue My Spotify name i...
  • KossB
  • Roadie
  • 354 Views
  • 1 replies
  • 1 likes
  • Account
  • 354 Views
  • 1 replies
  • 1 likes

Superuser Contribution Account Disappeared, and billed 7 times in one day.

PlanPremiumCountryUSA Device(Samsung Galaxy 8, Macbook Pro)Operating System(whatever the latest is) My Question or IssueMy Spotify account that I've had for at least 5 years stopped working on 11/25 - it was working fine up to 11/24. I cannot login. ...

  • Casual Listener
  • Plan Premium Country USA   Device (Samsung Galaxy 8, Macbook Pro) Operating System (whatever the latest is)   My Question or Issue My Spotify account that I've had for at least 5...
  • dabeed
  • Casual Listener
  • 813 Views
  • 7 replies
  • 0 likes
  • Account
  • 813 Views
  • 7 replies
  • 0 likes