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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 414 Views
  • 0 replies
  • 7 likes
  • Security
  • 414 Views
  • 0 replies
  • 7 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 439876 Views
  • 970 replies
  • 108 likes
  • Account
  • 439876 Views
  • 970 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1195374 Views
  • 119 replies
  • 116 likes
  • Account
  • 1195374 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106890 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106890 Views
  • 70 replies
  • 11 likes

spotify username

is it possible to get a normal username instead of random numbers and words? i used to have a normal one but every time I make a new acc, they always give no chance for me to get the username I want, instead, they give a random numbers and words.

  • Regular
  • is it possible to get a normal username instead of random numbers and words? i used to have a normal one but every time I make a new acc, they always give no chance for me to get the username I want,...
  • Billy-J
  • Spotify Star
  • 800 Views
  • 3 replies
  • 0 likes
  • 800 Views
  • 3 replies
  • 0 likes

I don't remember , and don't have access , to the account email

I need to deactivate the premium but i only have the username, i don't remember the password or the email. I don't really know how to do it.

  • Visitor
  • I need to deactivate the premium but i only have the username, i don't remember the password or the email. I don't really know how to do it.  
  • Drericho7
  • Music Fan
  • 668 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
  • 668 Views
  • 2 replies
  • 0 likes

App that's disconnected from my account keeps editing my playlists

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 10 My Question or IssueAn app that's disconnected from my account keeps editing my playlists back to self-promotion for the app. I've disconnected it, signed out of all other devices, restarted...

  • Regular
  • Plan Premium Country USA Device Laptop Operating System Windows 10   My Question or Issue An app that's disconnected from my account keeps editing my playlists back to self-promotion f...
  • L33Tech
  • Regular
  • 517 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Security
  • 517 Views
  • 1 replies
  • 1 likes

I keep getting rejected when i claim my artist profile

Hi, i just released a new song and i would like to claim my artist profile. BUT, spotify keep rejecting my claim. I used “Amuse” to release my music and i’ve put my social media profiles there, and twitter is included. Please i really need to claim m...

  • Casual Listener
  • Hi, i just released a new song and i would like to claim my artist profile. BUT, spotify keep rejecting my claim. I used “Amuse” to release my music and i’ve put my social media profiles there, and t...
  • Billy-J
  • Spotify Star
  • 1696 Views
  • 1 replies
  • 1 likes
  • Account
    Login
    Other
  • 1696 Views
  • 1 replies
  • 1 likes

Solved!! "Notice of completion of deletion request" spam

I successfully closed a Premium account recently. After about 2 weeks I've started getting emails from Spotify telling me that my account deletion was successful. Thing is, I'm getting several of these messages each day! Does anyone know how to stop ...

  • Regular
  • I successfully closed a Premium account recently. After about 2 weeks I've started getting emails from Spotify telling me that my account deletion was successful. Thing is, I'm getting several of the...
  • Billy-J
  • Spotify Star
  • 5690 Views
  • 13 replies
  • 8 likes
  • Other
    Subscription
  • 5690 Views
  • 13 replies
  • 8 likes

Want to move my playlists from Apple Music to Spotify

Hello guys, so yes, Spotify is much better than Apple Music, and I prefer to pay to Spotify than Apple for listening music.From here, I want to move my playlists from Apple to Spotify, without them I can't just move and start a "new page".I saw optio...

  • Casual Listener
  • Hello guys, so yes, Spotify is much better than Apple Music, and I prefer to pay to Spotify than Apple for listening music. From here, I want to move my playlists from Apple to Spotify, without them...
  • aasddsassd
  • Regular
  • 8873 Views
  • 10 replies
  • 0 likes
  • Account
    Other
    Premium
  • 8873 Views
  • 10 replies
  • 0 likes

Superuser Contribution Liked Songs Not Loading

PlanPremiumCountryPhilippinesDeviceVivo 1907 (vivo S1)Operating SystemAndroid 9 (Pie) My Question or IssueEverything is working properly not until the latest update. Before the update, I can still play my LIKED songs offline because I have downloaded...

IMG_20200328_145447.jpg IMG_20200328_145509.jpg IMG_20200328_145601.jpg
  • Composer
  • Plan Premium Country Philippines Device Vivo 1907 (vivo S1) Operating System Android 9 (Pie)   My Question or Issue Everything is working properly not until the latest update. Before t...
  • Ver
  • Spotify Legend
  • 4897 Views
  • 6 replies
  • 0 likes
  • Premium
  • 4897 Views
  • 6 replies
  • 0 likes

I'm not reciving the password reset email

PlanFreeCountryUKOperating SystemWindows 10 My Question or Issue I'm trying to reset my password using https://www.spotify.com/uk/password-reset/ which seems to work, but the reset email never arrives. It's an @yahoo.co.uk email address and the Spoti...

  • Casual Listener
  • Plan Free Country UK Operating System Windows 10   My Question or Issue   I'm trying to reset my password using https://www.spotify.com/uk/password-reset/ which seems to ...
  • corralynn
  • Casual Listener
  • 1622 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 1622 Views
  • 4 replies
  • 0 likes

Facebook login switch not possible

I run Spotify on IOs and MAC desktop - i am simply trying to change my facebook login association from the old facebook login to my new one as i have a new facebook account but whenever i attempt to link the new account from within the desltop OR web...

  • Regular
  • I run Spotify on IOs and MAC desktop - i am simply trying to change my facebook login association from the old facebook login to my new one as i have a new facebook account but whenever i attempt to ...
  • hippome
  • Regular
  • 678 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Security
  • 678 Views
  • 2 replies
  • 0 likes

Superuser Contribution Log in issue in Samsung Galaxy Tab

PlanPremiumCountryPhilippinesDeviceSamsung Galaxy Tab AOperating SystemAndroid My Question or IssueHi! Can anyone help me fix my log in issue with Spotify? I've tried all the suggestions in the help page & none resolved the issue. That is, I've chang...

  • Casual Listener
  • Plan Premium Country Philippines Device Samsung Galaxy Tab A Operating System Android   My Question or Issue Hi! Can anyone help me fix my log in issue with Spotify? I've tried all the...
  • Ver
  • Spotify Legend
  • 1451 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Premium
  • 1451 Views
  • 6 replies
  • 0 likes

How can I view my community followers?

Hi! I have some followers in spotify community but I can't see who they are.All I can see is the number of followers, not the actual names. How can I see who my followers are?

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  • Newbie
  • Hi! I have some followers in spotify community but I can't see who they are. All I can see is the number of followers, not the actual names.  How can I see who my followers are?
  • Billy-J
  • Spotify Star
  • 469 Views
  • 1 replies
  • 0 likes
  • Account
  • 469 Views
  • 1 replies
  • 0 likes

Lost my liked songs from the last three months

PlanPremiumCountryMexicoDeviceSamsung Note 10+ My Question or Issue Today in the morning everything was fine, but a few minutes ago I realized that I lost more than a hundred songs that I've been saving from three months ago. I can't remember what so...

  • Visitor
  •   Plan Premium Country Mexico Device Samsung Note 10+     My Question or Issue   Today in the morning everything was fine, but a few minutes ago I realized that I lost ...
  • Billy-J
  • Spotify Star
  • 376 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Premium
  • 376 Views
  • 1 replies
  • 1 likes

Account was hacked - used to stream one song.

Hi all, My spotify account was recently hacked, and the hacker used my account to follow an artist and play one of their songs on repeat (I knew this as it was still connected to my discord and displaying what was playing.) I now have access to my ac...

  • Newbie
  • Hi all,    My spotify account was recently hacked, and the hacker used my account to follow an artist and play one of their songs on repeat (I knew this as it was still connected to my di...
  • Billy-J
  • Spotify Star
  • 1571 Views
  • 1 replies
  • 2 likes
  • Security
  • 1571 Views
  • 1 replies
  • 2 likes

Stolen Laptop / Contacting or finding the user

PlanPremiumIvory Coast DeviceiPhone SE, Macbook Pro, HP Omen (stolen)Operating SystemiOs and Windows X My Question or Issue Hi all. Unfortunately, on April 11th, I got robbed during the night and my laptop and phones got stolen. I got the footage of ...

  • Casual Listener
  • Plan Premium Ivory Coast   Device iPhone SE, Macbook Pro, HP Omen (stolen) Operating System iOs and Windows X   My Question or Issue   Hi all.   Unfortunately, on Apr...
  • Luan
  • Spotify Star
  • 775 Views
  • 6 replies
  • 0 likes
  • Account
    Security
  • 775 Views
  • 6 replies
  • 0 likes

I have the old layout and I want the new one

PlanPremiumCountryItalyDeviceiPhone XROperating SystemIOS 13.7 My Question or IssueEver since Spotify released the new UI for the app, I had it. I really liked the new layout. Just about a week ago I stopped using spotify (I stopped listening to musi...

  • Visitor
  • Plan Premium Country Italy Device iPhone XR Operating System IOS 13.7   My Question or Issue Ever since Spotify released the new UI for the app, I had it. I really liked the new layout...
  • Billy-J
  • Spotify Star
  • 383 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 383 Views
  • 1 replies
  • 0 likes

Can't access premium account (No E-Mail linked)

None odff the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryGermanyDeviceSamsung Galaxy S 9 Operating SystemAndroid 9 My Question or IssueI can't access my Premium Account ...

  • Visitor
  • None odff the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Germany Device Samsung Galaxy S 9   Operatin...
  • Billy-J
  • Spotify Star
  • 379 Views
  • 1 replies
  • 1 likes
  • Account
  • 379 Views
  • 1 replies
  • 1 likes

Solved!! Impossible of logging in. (Problem: auth:2)

PlanFree CountryBrazil DeviceNotebook Operating SystemWindows 10 My Question or IssueI am having problems to make login in computer and this is only happening in my notebook at the downloaded version of spotify.I already tried changing the password m...

  • Casual Listener
  • Plan Free   Country Brazil   Device Notebook   Operating System Windows 10   My Question or Issue I am having problems to make login in computer and this is only happ...
  • Meanis_0
  • Casual Listener
  • 780 Views
  • 2 replies
  • 0 likes
  • Account
  • 780 Views
  • 2 replies
  • 0 likes

How can I stop "New login to spotify" emails?

Spotify spamming me all the times when I log in via web browser.It's me, not another person who try to stole my account, so I am not under danger.But my email inbox is full of "New login to spotify" emails. How can I stop it?

  • Casual Listener
  • Spotify spamming me all the times when I log in via web browser. It's me, not another person who try to stole my account, so I am not under danger. But my email inbox is full of "New login to spoti...
  • Britt_on1
  • Visitor
  • 1951 Views
  • 1 replies
  • 3 likes
  • Premium
  • 1951 Views
  • 1 replies
  • 3 likes

logging in to my account

hi,so im losing my mind with getting into Spotify I'm with Mac- logging is ok tried to log in with my user and pass with google pixel 3 xl and it says the user or pass isn't good - so I tried log n without password putting email and it says " there w...

  • Casual Listener
  • hi, so im losing my mind with getting into Spotify  I'm with Mac- logging is ok tried to log in with my user and pass with google pixel 3 xl and it says the user or pass isn't good - so I trie...
  • agasi7
  • Casual Listener
  • 272 Views
  • 1 replies
  • 0 likes
  • Account
  • 272 Views
  • 1 replies
  • 0 likes

Student Discount

PlanPremium/student discountCountry DeviceiPhone 8Operating SystemiOS 10 My Question or IssueHey I've been accepted by SheerID for the Student discount but charged full price, is there any way of remedying this situation? thanks

  • Visitor
  •   Plan Premium/student discount Country   Device iPhone 8 Operating System iOS 10   My Question or Issue Hey I've been accepted by SheerID for the Student discount but charg...
  • AdamDam
  • Spotify Star
  • 338 Views
  • 1 replies
  • 0 likes
  • Account
  • 338 Views
  • 1 replies
  • 0 likes