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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 405794 Views
  • 958 replies
  • 107 likes
  • Account
  • 405794 Views
  • 958 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1175490 Views
  • 119 replies
  • 113 likes
  • Account
  • 1175490 Views
  • 119 replies
  • 113 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99946 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99946 Views
  • 68 replies
  • 10 likes

Disconnecting from Facebook Account

Hi, my Facebook account was compromised and changed so I no longer have access to it. My Spotify account is linked to it, so I need to disconnect the two accounts through Spotify. The tutorials I have seen have said about going to Settings then Socia...

  • Newbie
  • Hi, my Facebook account was compromised and changed so I no longer have access to it. My Spotify account is linked to it, so I need to disconnect the two accounts through Spotify. The tutorials I hav...
  • Billy-J
  • Spotify Star
  • 348 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Security
  • 348 Views
  • 1 replies
  • 0 likes

Adding a third artist profile (Kalkovich) to Spotify For Artists homepage

PremiumNL Devicemac mini 2012iOS 10.13 Hi there, I'd like to add a third artist profile to my SFA page. I currently have 2; Kynarian and Tomii. I want to add Kalkovich (theres only 1). If I google search this question and click on the first spotify l...

  • Casual Listener
  • Premium NL   Device mac mini 2012 iOS 10.13   Hi there,  I'd like to add a third artist profile to my SFA page. I currently have 2; Kynarian and Tomii. I want to add Kalkovich ...
  • Billy-J
  • Spotify Star
  • 238 Views
  • 1 replies
  • 0 likes
  • Account
  • 238 Views
  • 1 replies
  • 0 likes

Help: 2 Accounts and 1 Mastercard Number

PlanPremiumCountryGermanyDeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueHi, I created an account for a colleague who does not have a Mastercard and entered the same Mastercard number. For the first five minutes the account was...

  • Visitor
  • Plan Premium Country Germany Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue Hi, I created an account for a colleague who does not have a Mastercard and en...
  • Luan
  • Spotify Star
  • 363 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 363 Views
  • 1 replies
  • 0 likes

Unauthorized [New login to Spotify]

PlanPremiumCountryNew ZealandDevicePC, Android, AppleOperating System(iOS 10, Android Oreo, Windows 10) My Question or Issue Since last week, at least once a day, I have received a "New login to Spotify" warning email, either from USA or Russia. I ha...

  • Visitor
  • Plan Premium Country New Zealand Device PC, Android, Apple Operating System (iOS 10, Android Oreo, Windows 10)       My Question or Issue   Since last week, at l...
  • markucsb
  • Newbie
  • 10682 Views
  • 9 replies
  • 3 likes
  • Account
    Login
    Security
  • 10682 Views
  • 9 replies
  • 3 likes

Superuser Contribution I kept receiving emails about suspicious logins

On 6/17/2020, I received a "welcome" email from Spotify, but I'm not a new user and had been use Spotify for years. On the same day, I received additional two lognin notifications, one from Russian, and one from Hungary. I logged into my account, rem...

  • Casual Listener
  • On 6/17/2020, I received a "welcome" email from Spotify, but I'm not a new user and had been use Spotify for years. On the same day, I received additional two lognin notifications, one from Russian, ...
  • Ivan
  • Spotify Legend
  • 3449 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
  • 3449 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Recently Played- not updating

PlanFreeCountryUSADeviceiPhone 6, Safari 13.1.1, Macbook Pro late 2013Operating SystemiOS 10 My Question or IssueStarted a playlist, but didn't realize new songs were being shuffled in. Trying to find a song that was played and wasn't on the album, h...

  • Casual Listener
  • Plan Free Country USA Device iPhone 6, Safari 13.1.1, Macbook Pro late 2013 Operating System iOS 10   My Question or Issue Started a playlist, but didn't realize new songs were being s...
  • Ivan
  • Spotify Legend
  • 856 Views
  • 1 replies
  • 0 likes
  • Free
  • 856 Views
  • 1 replies
  • 0 likes

Superuser Contribution Strange logins from Germany, China...

I've been in a Spotify Premium free trial for the past few weeks. Over last night, I got 2 notifications that I had a login from Germany, and then China. This morning, I changed my password, and then later got a notification there was a sign in again...

  • Casual Listener
  • I've been in a Spotify Premium free trial for the past few weeks.  Over last night, I got 2 notifications that I had a login from Germany, and then China. This morning, I changed my password, an...
  • Peter
  • Spotify Legend
  • 743 Views
  • 4 replies
  • 1 likes
  • Login
  • 743 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Change Surname after Wedding

Hi all,I could not find my surname at the account details. Haven't I entered this Information? Must I inform Spotify about a change in the surname?Thank you and best regards,Sirisie

  • Regular
  • Hi all, I could not find my surname at the account details. Haven't I entered this Information? Must I inform Spotify about a change in the surname? Thank you and best regards, Sirisie  
  • Peter
  • Spotify Legend
  • 520 Views
  • 3 replies
  • 0 likes
  • Account
  • 520 Views
  • 3 replies
  • 0 likes

Cant login whit telephone number on computer

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen i try to enter in spotify download app on my computer the option enter whit telephone nu...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When i ...
  • Billy-J
  • Spotify Star
  • 571 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 571 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't find my deleted playlists on Recover Playlists option

PlanPremiumCountryPhilippinesDevice(Samsung Galaxy S8)Operating System(Android Oreo) My Question or Issue I have deleted many playlists in the past, and I've recently deleted atleast two of my playlists. But whenever I try to recover them, the Recove...

  • Casual Listener
  • Plan Premium Country Philippines Device (Samsung Galaxy S8) Operating System (Android Oreo)   My Question or Issue  I have deleted many playlists in the past, and I've recent...
  • qudzbudz
  • Newbie
  • 5440 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 5440 Views
  • 4 replies
  • 0 likes

trouble logging in

PlanFree/PremiumCountryUSADevice(Macbook Pro late 2016)Operating System(Windows 10,etc.) My Question or IssueI had an account about 2 years ago that I havent used since and Im trying to get back into it. I cant remember the password and I dont have a...

  • Newbie
  • Plan Free/Premium Country USA Device (Macbook Pro late 2016) Operating System (Windows 10,etc.)   My Question or Issue I had an account about 2 years ago that I havent used since and I...
  • Jose_M
  • Spotify Star
  • 458 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 458 Views
  • 1 replies
  • 0 likes

Playlist SEO broken randomly

Hey Spotify Team,Pavle here from ChillYourMind.First of, before anyone tells me what's SEO is, I indeed know what it is and how it works, however I have some other issues that I'm searching for answers or even helping me fix it.Our playlist 'Summer 2...

  • Visitor
  • Hey Spotify Team, Pavle here from ChillYourMind. First of, before anyone tells me what's SEO is, I indeed know what it is and how it works, however I have some other issues that I'm searching for...
  • 359 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 359 Views
  • 0 replies
  • 0 likes

Solved!! Profile Picture

PlanPremiumCountryUnited StatesDevicePcOperating SystemWindows 10 My Question or IssueI have the latest version of the spotify app on my pc running windows 10, and whenever I try to change my profile picture, It shows on my profile but not in the top...

  • Casual Listener
  • Plan Premium Country United States Device Pc Operating System Windows 10   My Question or Issue I have the latest version of the spotify app on my pc running windows 10, and whenever I...
  • Maxim
  • Spotify Star
  • 736 Views
  • 3 replies
  • 0 likes
  • Account
  • 736 Views
  • 3 replies
  • 0 likes

I didn't create my account. Someone did it for me.

I got an email this morning that someone accessed my account from Russia... which is surprising as I didn't have a Spotify account before. Not sure what the scam is here, but I was able to use the forgot password function to gain control of my new bu...

  • Newbie
  • I got an email this morning that someone accessed my account from Russia... which is surprising as I didn't have a Spotify account before. Not sure what the scam is here, but I was able to use the fo...
  • Billy-J
  • Spotify Star
  • 662 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 662 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can´t log in or reset password

PlanFreeCountryGermany My Question or Issue I have suddenly been logged out of my account on all my devices and cannot change my password. When trying to log in on my phone it works but a split seccon later I am logged out again. When I try to reset ...

  • Casual Listener
  • Plan Free Country Germany   My Question or Issue   I have suddenly been logged out of my account on all my devices and cannot change my password. When trying to log in on my phone it...
  • Xenia
  • Moderator
  • 713 Views
  • 3 replies
  • 0 likes
  • Login
  • 713 Views
  • 3 replies
  • 0 likes

Not qualified...

I have been a Subscriber for a long time and I am annoyed that any new deals and codes will not work for most of us long time supporters. When I first got Spotify I used a 3 day free trial and because of that, I do not qualify for the 6 month free Pr...

  • Visitor
  •   I have been a Subscriber for a long time and I am annoyed that any new deals and codes will not work for most of us long time supporters.   When I first got Spotify I used a 3 day free...
  • OneByBoo
  • Roadie
  • 673 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 673 Views
  • 1 replies
  • 0 likes

[All platforms] I can't change my profile picture/Playlist bio/Playlist Picture

PlanFreeCountryFranceDevicePC/SamsungOperating SystemWindows 10 My Question or Issue I tried everything i found on the forum (Deinstalling/Reinstalling etc etc) Here is the problem Yersteday i created a new account to share some playlist with my comm...

  • Casual Listener
  • Plan Free Country France Device PC/Samsung Operating System Windows 10   My Question or Issue   I tried everything i found on the forum (Deinstalling/Reinstalling etc etc) &nbsp...
  • rhrahulhaldar
  • Composer
  • 1329 Views
  • 3 replies
  • 2 likes
  • Account
  • 1329 Views
  • 3 replies
  • 2 likes

Cant view or Edit account info

PlanPremium FamilyCountryUSADeviceiPhoneXs and Windows 10 Operating SystemiOS 13.5.1 My Question or IssueHello! I am trying to edit my display name on my desktop app but I dont even have a option anymore to change ANYTHING. The edit button works but ...

  • Visitor
  •   Plan Premium Family Country USA Device iPhoneXs and Windows 10  Operating System iOS 13.5.1   My Question or Issue Hello! I am trying to edit my display name on my desktop...
  • Billy-J
  • Spotify Star
  • 683 Views
  • 1 replies
  • 0 likes
  • Account
  • 683 Views
  • 1 replies
  • 0 likes

My Artist Name is Going to Be Incorrect When It Releases

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am releasing an album on Friday through DistroKid and they incorrectly misspelled my last n...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am re...
  • Billy-J
  • Spotify Star
  • 1554 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 1554 Views
  • 1 replies
  • 0 likes

Trusted Devices

PlanFreeCountryScotlandDeviceGoogle Pixel 2Operating SystemAndroid 10 My Question or IssueSomeone has been using my account and adding songs to my playlists and I feel like Spotify should have the option for trusted devices to give users the ability ...

  • Newbie
  • Plan Free Country Scotland Device Google Pixel 2 Operating System Android 10   My Question or Issue Someone has been using my account and adding songs to my playlists and I feel like S...
  • Billy-J
  • Spotify Star
  • 1207 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Security
  • 1207 Views
  • 1 replies
  • 0 likes