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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • GollyGoshGale
  • Casual Listener
  • 398626 Views
  • 948 replies
  • 107 likes
  • Account
  • 398626 Views
  • 948 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171576 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171576 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99117 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99117 Views
  • 68 replies
  • 10 likes

Account update

PlanFamilyCountryPhilppinesOperating System(iOS 10, Android) My Question or IssueHow come spotify is always asking for payment updates since I am already a plan holder

  • Visitor
  • Plan Family Country Philppines Operating System (iOS 10, Android)   My Question or Issue How come spotify is always asking for payment updates since I am already a plan holder  
  • Billy-J
  • Spotify Star
  • 409 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Subscription
  • 409 Views
  • 1 replies
  • 0 likes

display name and photo profile not updating

PlanFreeCountryIndonesiaDeviceSamsung S9+Operating SystemAndroid 10 My Question or Issueso i changed my display name and photo profile. but when i search my own profile, it still appear the old name and no photo profile. i tried reinstall, log out > ...

  • Visitor
  • Plan Free Country Indonesia Device Samsung S9+ Operating System Android 10   My Question or Issue so i changed my display name and photo profile. but when i search my own profile, it s...
  • SoundShots
  • Composer
  • 3020 Views
  • 1 replies
  • 0 likes
  • 3020 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant access account email

PlanPremiumCountryUSA DeviceGoogle Pixel 2XLOperating SystemMAC OS My Question or Issue Hello all, Im hoping for help accessing my Spotify account. Its not under any of my emails, so the password reset tool sends the reset email to an account I dont ...

  • Visitor
  • Plan Premium Country USA   Device Google Pixel 2XL Operating System MAC OS   My Question or Issue   Hello all,    Im hoping for help accessing my Spotify accoun...
  • Xenia
  • Moderator
  • 1374 Views
  • 3 replies
  • 0 likes
  • Account
  • 1374 Views
  • 3 replies
  • 0 likes

Hacked?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI got a notification a couple of weeks ago that someone had logged into my account from anoth...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I got a...
  • Billy-J
  • Spotify Star
  • 465 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 465 Views
  • 1 replies
  • 0 likes

Superuser Contribution Simultaneous playback on 2 devices with 2 accounts with family plan

Hi, I have just upgraded to family plan to give my sister one account and for me to have multiple accounts.Is it possible to have 2 devices playing the same music at the same time using 2 of these accounts?I also wanted to have more accounts to be ab...

  • Casual Listener
  • Hi, I have just upgraded to family plan to give my sister one account and for me to have multiple accounts. Is it possible to have 2 devices playing the same music at the same time using 2 of these ...
  • SupramanTT
  • Regular
  • 6863 Views
  • 5 replies
  • 1 likes
  • Other
    Premium
  • 6863 Views
  • 5 replies
  • 1 likes

Forgot Account information

PlanPremiumCountryUnited StatesDeviceiphone xrOperating System(iOS 10, Android Oreo, Windows 10,etc.) My issueI recently was charged on my Debit Account for A premium to an old account. i don't remember which account it could be, is there anyway I co...

  • Casual Listener
  • Plan Premium Country United States Device iphone xr Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My issue I recently was charged on my Debit Account for A premium to...
  • Billy-J
  • Spotify Star
  • 547 Views
  • 3 replies
  • 0 likes
  • Account
  • 547 Views
  • 3 replies
  • 0 likes

Fraud

Somebody is charging my card for a spotify premium subscription, while I'm already getting charged for a student subscription. Is there anything Spotify can do to stop them? I've gotten my bank involved but would like to hear from Spotify how this is...

  • Casual Listener
  • Somebody is charging my card for a spotify premium subscription, while I'm already getting charged for a student subscription. Is there anything Spotify can do to stop them? I've gotten my bank invol...
  • Fishtaco
  • Community Legend
  • 615 Views
  • 1 replies
  • 0 likes
  • Premium
    Security
    Subscription
  • 615 Views
  • 1 replies
  • 0 likes

Solved!! Facebook vinculation

PlanFreeCountrySpainOperating SystemWindows 10 My Question or IssueI have vinculated my spotify account with facebook, but my name and photo does not appear at my account. What can I do?

  • Casual Listener
  • Plan Free Country Spain Operating System Windows 10   My Question or Issue I have vinculated my spotify account with facebook, but my name and photo does not appear at my account. What c...
  • Billy-J
  • Spotify Star
  • 1083 Views
  • 5 replies
  • 0 likes
  • Account
    Free
  • 1083 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Traveling abroad more than 14 days

Hello!!! Can someone please help as to how I can access spotify while I am travelling the next 3 months. I'm getting a message I can't access abroad longer than 14 days. Thank you so much!!!!

  • Casual Listener
  • Hello!!! Can someone please help as to how I can access spotify while I am travelling the next 3 months. I'm getting a message I can't access abroad longer than 14 days. Thank you so much!!!!
  • Katerina
  • Spotify Legend
  • 4322 Views
  • 7 replies
  • 0 likes
  • 4322 Views
  • 7 replies
  • 0 likes

Superuser Contribution Playlist not findable

I want to make a shared playlist but the playlist cannot be found by everyone when you type the name (both the name of the playlist and the name of my account) in the search bar. The playlist is public. Does anybody know how to improve the findabilit...

  • Casual Listener
  • I want to make a shared playlist but the playlist cannot be found by everyone when you type the name (both the name of the playlist and the name of my account) in the search bar. The playlist is public...
  • Floornieuw
  • Casual Listener
  • 427 Views
  • 4 replies
  • 0 likes
  • Other
  • 427 Views
  • 4 replies
  • 0 likes

My profile doesnt show up on search

I entered my user with the code spotify:user:julian_hoang (which is my username) and it doesnt show up with anything

  • Casual Listener
  • I entered my user with the code spotify:user:julian_hoang (which is my username) and it doesnt show up with anything 
  • SoundShots
  • Composer
  • 466 Views
  • 1 replies
  • 0 likes
  • Account
  • 466 Views
  • 1 replies
  • 0 likes

Superuser Contribution My job uses a VPN that will not allow Spotify to operate

I live and work in the USA and my VPN only connects to California. Spotify work fine when the job VPN is disconnected but as soon as I log in Spotify looses connection. I have tried uninstalling/reinstalling and the problem persists. Can I set perame...

  • Regular
  • I live and work in the USA and my VPN only connects to California. Spotify work fine when the job VPN is disconnected but as soon as I log in Spotify looses connection. I have tried uninstalling/rein...
  • Katerina
  • Spotify Legend
  • 2598 Views
  • 3 replies
  • 1 likes
  • Account
    Login
  • 2598 Views
  • 3 replies
  • 1 likes

Superuser Contribution Stop spamming account with Premium offers as already premium user

PlanPremium FamilyCountryItalyDeviceDesktop My Question or IssueAs a Premium member, would be nice to not have this box.

  • Casual Listener
  • Plan Premium Family Country Italy Device Desktop   My Question or Issue As a Premium member, would be nice to not have this box.  
  • Katerina
  • Spotify Legend
  • 764 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
  • 764 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Sign up option

hello I need some help i connect spotify with my FB account and now i wanna delete this FB account its posibble transfer account to another sign up option ? thanks

  • Visitor
  • hello I need some help i connect spotify with my FB account and now i wanna delete this FB account its posibble transfer account to another sign up option ?   thanks 
  • Xenia
  • Moderator
  • 531 Views
  • 2 replies
  • 0 likes
  • Account
  • 531 Views
  • 2 replies
  • 0 likes

is it me or has anyone else had their account info leaked online so anyone can use it

is it me or has anyone else had their account info leaked online so anyone can use it we need 2 step Authentication

  • Visitor
  • is it me or has anyone else had their account info leaked online so anyone can use it we need 2 step Authentication
  • Billy-J
  • Spotify Star
  • 550 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 550 Views
  • 1 replies
  • 0 likes

Spotify is saying my email is attached to an account, but when I try and reset it says no account

I am trying to get my spotify onto my old email again bc I don't use the email it is on now but when I try and change the email back it says that email is already taken. But when I go to account recovery it says that my email is not attached to any a...

  • Visitor
  • I am trying to get my spotify onto my old email again bc I don't use the email it is on now but when I try and change the email back it says that email is already taken. But when I go to account reco...
  • OneByBoo
  • Roadie
  • 534 Views
  • 1 replies
  • 0 likes
  • Free
  • 534 Views
  • 1 replies
  • 0 likes

The 2 accounts use the same adress mail.

So 2 accounts have the same address mail and I can't log in to the second account.Yes, the password may be different but I know the password but anyway it still doesn't work and even when I trying reset password by log in into second because it says ...

  • Visitor
  • So 2 accounts have the same address mail and I can't log in to the second account. Yes, the password may be different but I know the password but anyway it still doesn't work and even when I trying ...
  • OneByBoo
  • Roadie
  • 607 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 607 Views
  • 1 replies
  • 0 likes

Solved!! Can't delete collaborative playlist created by Me, now with 0 followers

I created a collab playlist with a friend, deleted the playlist, but my friend kept it. Now, she has removed it, and there are 0 followers. The playlist still shows up on Spotify, as my friends have told me they see it in their "suggestions" list. Ho...

Screen Shot 2015-01-27 at 11.30.59 AM.png
  • Casual Listener
  • I created a collab playlist with a friend, deleted the playlist, but my friend kept it. Now, she has removed it, and there are 0 followers. The playlist still shows up on Spotify, as my friends h...
  • t_tigerlily
  • Newbie
  • 5852 Views
  • 5 replies
  • 0 likes
  • Account
  • 5852 Views
  • 5 replies
  • 0 likes

hacking attemps and my subscription plan has changed

PlanPremiumCountryMalaysiaDeviceGalaxy Note 9Operating SystemAndroid 10 My Question or IssueMy account had an unauthorized login from United States which was obviously not where I'm currently in, and my Premium subscription plan has changed to Family...

  • Regular
  • Plan Premium Country Malaysia Device Galaxy Note 9 Operating System Android 10   My Question or Issue My account had an unauthorized login from United States which was obviously not wh...
  • AdamDam
  • Spotify Star
  • 712 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 712 Views
  • 2 replies
  • 0 likes

Claimed my artist profile, now how do I edit/access it?

PlanFree/PremCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI claimed my artist profile and got verified, now how do I begin editing it? Where is the login?...

  • Casual Listener
  • Plan Free/Prem Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I claimed ...
  • Maxim
  • Spotify Star
  • 494 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 494 Views
  • 3 replies
  • 0 likes