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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ooleebs1
  • Regular
  • 198353 Views
  • 720 replies
  • 63 likes
  • Account
  • 198353 Views
  • 720 replies
  • 63 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1102240 Views
  • 118 replies
  • 106 likes
  • Account
  • 1102240 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Brimet316
  • Visitor
  • 55196 Views
  • 58 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55196 Views
  • 58 replies
  • 8 likes

Can't log in to account

Tried to recover my old account but it said I dont have an account associated with the email I created my account??? And when im trying to create an account with that email it says it's already taken, that account is named Benn.1 if it helps, would l...

  • Newbie
  • Tried to recover my old account but it said I dont have an account associated with the email I created my account??? And when im trying to create an account with that email it says it's already taken...
  • Billy-J
  • Spotify Star
  • 215 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
  • 215 Views
  • 1 replies
  • 0 likes

Don't know email associated with account

I was randomly logged out of my Spotify premium account and am unable to log back in, as I don't know the email address that was used to set up the account. I need help with recovery and have not gotten any answers back from my requests - username is...

  • Visitor
  • I was randomly logged out of my Spotify premium account and am unable to log back in, as I don't know the email address that was used to set up the account. I need help with recovery and have not got...
  • Billy-J
  • Spotify Star
  • 1073 Views
  • 3 replies
  • 0 likes
  • Account
  • 1073 Views
  • 3 replies
  • 0 likes

Disable localised content // make it optional please?

I'm living in the Netherlands and all the pre-made Spotify playlists are localised with Dutch artists and bands, which I can totally relate to as I am fully Dutch myself -- but what the guys of Spotify probably didn't think of: not everybody is a fan...

  • Casual Listener
  • I'm living in the Netherlands and all the pre-made Spotify playlists are localised with Dutch artists and bands, which I can totally relate to as I am fully Dutch myself -- but what the guys of Spoti...
  • OneByBoo
  • Community Legend
  • 241 Views
  • 1 replies
  • 1 likes
  • Account
    Other
    Premium
    Subscription
  • 241 Views
  • 1 replies
  • 1 likes

Please help me.

Please help! I am trying to send up another account on my premium account. I have made sure I used two different devices, the second accounts live in the same house as me, I have cancelled the request and resent it, I have made your my account has be...

  • Newbie
  • Please help! I am trying to send up another account on my premium account. I have made sure I used two different devices, the second accounts live in the same house as me, I have cancelled the reques...
  • OneByBoo
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 153 Views
  • 1 replies
  • 0 likes

Remove recommendations from Home

Plan: PremiumCountry: USA DeviceAll devices account uses (iphone xs, macbook air 2017, macbook air 2019) Operating Systemios My Question or IssueIs there a way to remove recommendations from my home screen? It's June, and I'm still getting persistent...

  • Newbie
  •   Plan: Premium Country: USA    Device All devices account uses (iphone xs, macbook air 2017, macbook air 2019)  Operating System ios    My Question or Iss...
  • OneByBoo
  • Community Legend
  • 825 Views
  • 1 replies
  • 4 likes
  • Account
    Other
    Premium
    Subscription
  • 825 Views
  • 1 replies
  • 4 likes

Deleted my Facebook and now can’t recover account on new phone

make this short and sweet, i used to login via Facebook. I have since long deleted my Facebook and got a new phone. Now I can’t login to my old Spotify account because I no longer have Facebook credentials. I’ve been charged two months now, maybe thr...

  • Newbie
  • make this short and sweet,   i used to login via Facebook. I have since long deleted my Facebook and got a new phone. Now I can’t login to my old Spotify account because I no longer have Faceb...
  • OneByBoo
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Security
  • 180 Views
  • 1 replies
  • 0 likes

Playlists

I got an email to change my username to the Spotify's new, user name. I can log in, but I'm missing my usual playlists. When I check the recovery option of deleted playlists, it does not help because I didn't delete my regular accounts playlists that...

  • Visitor
  • I got an email to change my username to the Spotify's new, user name. I can log in, but I'm missing my usual playlists. When I check the recovery option of deleted playlists, it does not help because...
  • OneByBoo
  • Community Legend
  • 171 Views
  • 2 replies
  • 0 likes
  • Account
  • 171 Views
  • 2 replies
  • 0 likes

Solved!! Can't claim my Spotify artist account.

DeviceLG G5 & Pc browserOperating SystemAndroid & Windows 10 My Question or IssueWhen I fill in by: "Which artists do you want axxes to?"my artist name, they site can't find my name.Then I click on "Can't find the artist?" Once I click there somethin...

  • Newbie
  • Device LG G5 & Pc browser Operating System Android & Windows 10   My Question or Issue When I fill in by: "Which artists do you want axxes to?" my artist name, they site can't fin...
  • OneByBoo
  • Community Legend
  • 1440 Views
  • 1 replies
  • 0 likes
  • Account
  • 1440 Views
  • 1 replies
  • 0 likes

Unknown devices logging on to my account

PlanPremiumCountryMalaysiaDeviceHuawei P20Operating SystemAndroid Oreo My Question or IssueRecently, there's an unknown log-in ..First was from webplayer and it's not from my laptop . it was from a foreign country I assume as it was playing some fore...

  • Casual Listener
  • Plan Premium Country Malaysia Device Huawei P20 Operating System Android Oreo   My Question or Issue Recently, there's an unknown log-in ..First was from webplayer and it's not from my...
  • OneByBoo
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 166 Views
  • 1 replies
  • 0 likes

Not subscribe to premium but charged monthly

PlanFreeCountryPhilippines Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHow to stop a monthly charged on my credit card when I was not already subscribed to spoti...

  • Newbie
  • Plan Free Country Philippines   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Ho...
  • OneByBoo
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution Perfil vinculado ao Facebook

Então, criei a minha conta vinculada ao perfil do Facebook, porém ao loga-la o app deixou de a reconhecer. A conta abre com as minhas músicas e playlists mas os meus dados são aleatórios, não aparece a minha foto como normalmente aparecia, e em relaç...

  • Newbie
  • Então, criei a minha conta vinculada ao perfil do Facebook, porém ao loga-la o app deixou de a reconhecer. A conta abre com as minhas músicas e playlists mas os meus dados são aleatórios, não aparece...
  • Katerina
  • Spotify Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution I dont receive any email from Spotify on my email (and I cant enter to my spotify account)

PlanPremiumCountryArgentinaDeviceMoto g 5Operating SystemAndroidMy Question or IssueI dont know why today my account logged out itself, and I couldn't enter with my password. So, I tried to reset my password but I never received the Email. When I get...

  • Casual Listener
  • Plan Premium Country Argentina Device Moto g 5 Operating System Android My Question or Issue I dont know why today my account logged out itself, and I couldn't enter with my password. So, I ...
  • Katerina
  • Spotify Legend
  • 1737 Views
  • 10 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 1737 Views
  • 10 replies
  • 0 likes

Superuser Contribution Can’t log in to old account

PlanPremiumCountryAustralia Device(iPhone 8 plus)Operating SystemWindows 10 My Question or IssueMy old account with all my playlists and is hooked up to my bank account won’t let me log in. It says the password or Username is inncorrect however they ...

  • Visitor
  • Plan Premium Country Australia  Device (iPhone 8 plus) Operating System Windows 10   My Question or Issue My old account with all my playlists and is hooked up to my bank account ...
  • Katerina
  • Spotify Legend
  • 385 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
  • 385 Views
  • 2 replies
  • 0 likes

Superuser Contribution Don´t remember E-Mail Adress

PlanPremiumCountryGermanyDevice Operating System My Question or IssueI have the problem that I can´t remember the E-Mail Adress for my other Spotify Account. I have no idea how I can find it out. Maybe someone can help me

  • Casual Listener
  • Plan Premium Country Germany Device   Operating System     My Question or Issue I have the problem that I can´t remember the E-Mail Adress for my other Spotify Account. I hav...
  • Peter
  • Spotify Legend
  • 812 Views
  • 5 replies
  • 0 likes
  • Account
    Login
    Other
  • 812 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify keep switching to web player

Spotify keep switching to web player on a daily basis for several times, this is becoming really frustrating. PlanPremiumCountryLebanon Device(iPhone X)Operating System(iOS 12.3.1.) My Question or Issue

  • Casual Listener
  • Spotify keep switching to web player on a daily basis for several times, this is becoming really frustrating.   Plan Premium Country Lebanon   Device (iPhone X) Operating System (...
  • Peter
  • Spotify Legend
  • 4313 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 4313 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution How to change my country if I'm in a different one

PlanPremium (family)CountryIndonesiaDeviceSamsung Galaxy S7, Windows LaptopOperating SystemAndroid Oreo 8.0, Windows 10 My QuestionI'm currently living in Indonesia but I want to change my current location to somewhere else, like the US. Is that poss...

  • Casual Listener
  • Plan Premium (family) Country Indonesia Device Samsung Galaxy S7, Windows Laptop Operating System Android Oreo 8.0, Windows 10   My Question I'm currently living in Indonesia but I wan...
  • Peter
  • Spotify Legend
  • 332 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 332 Views
  • 1 replies
  • 0 likes

Solved!! Pagamento duplicado na fatura

Notei que no último mês minha assinatura veio duplicada na fatura do meu cartão, como devo proceder para resolver o problema?

  • Casual Listener
  • Notei que no último mês minha assinatura veio duplicada na fatura do meu cartão, como devo proceder para resolver o problema?
  • Bittencourt
  • Spotify Star
  • 871 Views
  • 5 replies
  • 0 likes
  • Account
    Subscription
  • 871 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Suspicious activity and family members

More a suggestion than an issue, perhaps an Idea if I could post there. BackgroundI received the "To protect your Spotify account, we've reset your password due to detected suspicious activity" email, and duly set a new password. I am impressed and g...

  • Regular
  • More a suggestion than an issue, perhaps an Idea if I could post there.   Background I received the "To protect your Spotify account, we've reset your password due to detected suspicious acti...
  • Hobson99
  • Regular
  • 4500 Views
  • 8 replies
  • 0 likes
  • Account
    Security
    Subscription
  • 4500 Views
  • 8 replies
  • 0 likes

Solved!! Suspicious acitivy email

PlanFree/Country canada I just got an email stating Hi To protect your Spotify account, we've reset your password due to detected suspicious activity. You need to create a new password to log back in. Just click the big green button. Email was from n...

  • Casual Listener
  • Plan Free/ Country canada     I just got an email stating   Hi  To protect your Spotify account, we've reset your password due to detected suspicious activity.  You n...
  • Jay21317
  • Casual Listener
  • 2492 Views
  • 2 replies
  • 0 likes
  • Account
    Security
  • 2492 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Is it possible to recover music from an account I completely lost?

I recently had an issue with a previous account of mine and can't sign in anymore. And I can't reset my password because it was a school email and my school disabled the use of the email since I've finished school and was wondering if I can recover m...

  • Newbie
  • I recently had an issue with a previous account of mine and can't sign in anymore. And I can't reset my password because it was a school email and my school disabled the use of the email since I've f...
  • Peter
  • Spotify Legend
  • 556 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 556 Views
  • 2 replies
  • 0 likes