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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554439 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131233 Views
74 replies
12 likes
PlanCurrently freeCountryUK DevicePC Windows/Linux, AndroidOperating SystemWindows 10/Manjaro, Android n/a My Question or IssueHi,I was lsitening to spotify earlier today, a little later I switched to another PC and got the error "The username or pas...
Plan Currently free Country UK Device PC Windows/Linux, Android Operating System Windows 10/Manjaro, Android n/a My Question or Issue Hi, I was lsitening to spotify earl...
Spotify Star
7110 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceiPhone SEOperating Systemios 14.5.1 My Question or IssueI replaced my iphone SE and restored from backup. All my other apps remembered my login info, except for Spotify. I didn't remember my password, so I tried the Login w...
Plan Premium Country USA Device iPhone SE Operating System ios 14.5.1 My Question or Issue I replaced my iphone SE and restored from backup. All my other apps remembered my login inf...
Spotify Legend
617 Views
1 replies
0 likes
Plan PremiumCountryItaly DevicePCOperating SystemWindows 10/Chrome My Question or IssueI was trying to create an account on Chrome/Mozilla on Windows 10, I fill up everything but once you hit subscribe, it goes back to a vanilla empty registration pa...
Plan Premium Country Italy Device PC Operating System Windows 10/Chrome My Question or Issue I was trying to create an account on Chrome/Mozilla on Windows 10, I fill up ...
Spotify Legend
674 Views
3 replies
0 likes
Hello, i have probleme and have no idea where to go to so i thought i try it here *help* So i had a free account and then my boyfriend and i did a family account together so i got a preiu update. Then we broke up and when i tried to log in my account...
Hello, i have probleme and have no idea where to go to so i thought i try it here *help* So i had a free account and then my boyfriend and i did a family account together so i g...
Spotify Legend
550 Views
1 replies
0 likes
PlanPremium FamilyCountryPoland After one of the updates i've got problem to log in to my account on my pc app. Also my account user name changed to string of characters and numbers. I've tried reinstalling the app, but it didn't work. Then i made br...
Plan Premium Family Country Poland After one of the updates i've got problem to log in to my account on my pc app. Also my account user name changed to string of characters and numbers. I...
Spotify Legend
506 Views
1 replies
0 likes
My father-in-law has a $9.99/month Spotify subscription, which he hasn't used in at least a year. He has Alzheimers and Parkinson's. Recently my wife (his daughter and I put him in a nursing home. We want to cancel his account/subscription but we don...
My father-in-law has a $9.99/month Spotify subscription, which he hasn't used in at least a year. He has Alzheimers and Parkinson's. Recently my wife (his daughter and I put him in a nu...
Spotify Legend
546 Views
1 replies
0 likes
back in 2015, Spotify had a chat system and we used to message each other there. this friend didn't have a phone back then but we didn't have urgency to really contact each other on the internet since we met everyday, well, i moved to another city bu...
back in 2015, Spotify had a chat system and we used to message each other there. this friend didn't have a phone back then but we didn't have urgency to really contact each other on the internet sinc...
Casual Listener
1095 Views
2 replies
0 likes
Hey, i recently found my old account that i don't use anymore. I would like to delete this account, but i no longer have the details to it. Please let me know if there is any way to fix this. Thanks.
Hey, i recently found my old account that i don't use anymore. I would like to delete this account, but i no longer have the details to it. Please let me know if there is any way to fix this. ...
Community Legend
878 Views
1 replies
0 likes
I know there is the private session option but if you log out and log in back the private session isn't on anymore, so I think it would be great if there was an option in settings that just allowed you to turn off sharing of your listening activity. ...
I know there is the private session option but if you log out and log in back the private session isn't on anymore, so I think it would be great if there was an option in settings that just allowed y...
Spotify Star
1930 Views
1 replies
0 likes
PlanPremiumCountryDenmark Operating SystemWindows 10 My Question or IssueAfter the new update, the followers and following tab has been changed. I'm not able to see my followers, if I follow them back - the follow button is gone from ones account, an...
Plan Premium Country Denmark Operating System Windows 10 My Question or Issue After the new update, the followers and following tab has been changed. I'm not able to see my fol...
Moderator
1423 Views
1 replies
0 likes
I have premium subscription, but for many of the albums, only certain songs are available. Shouldn't I be able to play ALL the tracks on an album if I have premium access? I can see the tracks in faded print and they will not play. Thanks!
I have premium subscription, but for many of the albums, only certain songs are available. Shouldn't I be able to play ALL the tracks on an album if I have premium access? I can see...
Spotify Legend
988 Views
3 replies
1 likes
On May 10, 2021, I received a message in the app telling me that I needed to verify my email address, since it was an in-app message I thought that it was safe to do, so I did it. Well when I went to go listen to music in the app on May 11, 2021, I r...
On May 10, 2021, I received a message in the app telling me that I needed to verify my email address, since it was an in-app message I thought that it was safe to do, so I did it. Well when I went to...
Visitor
593 Views
1 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI set up Spotify years ago with an old email I no longer use. I have tried updating it to my ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I set ...
Spotify Star
707 Views
1 replies
0 likes
Hola buenas, resulta que llevo unos 3 meses viendo que mi trajeta paga dos cuentas de spotify yo actualmente tengo el plan universitario pero se me a cobrado el plan universitario y el plan primium individual, yo solo e contratado el universitario. Y...
Hola buenas, resulta que llevo unos 3 meses viendo que mi trajeta paga dos cuentas de spotify yo actualmente tengo el plan universitario pero se me a cobrado el plan universitario y el plan primium i...
Spotify Star
568 Views
1 replies
0 likes
Hi, I am just wondering if Spotify ever plans on supporting unlinking Facebook from an account created with Facebook? Or if there is a concrete reason why this isn't possible. I am a technical person, and I can't think of any technical reason this wo...
Hi, I am just wondering if Spotify ever plans on supporting unlinking Facebook from an account created with Facebook? Or if there is a concrete reason why this isn't possible. I am a technic...
Spotify Legend
693 Views
1 replies
0 likes
Can I share a Premium Duo account together with my child who lives with my separated ex partner? Though my child is frequently with me and has their own key to my flat, it's not their official home address.Country: GermanyOS: both Android
Can I share a Premium Duo account together with my child who lives with my separated ex partner? Though my child is frequently with me and has their own key to my flat, it's not their official home a...
Spotify Star
1589 Views
3 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceiPhone X, PCOperating SystemiOS 14, Windows 10 My Question or IssueToday I got an message in the app to re-verify my email address. I discovered that my account was connected to my old email address so I want to...
Plan Premium Country The Netherlands Device iPhone X, PC Operating System iOS 14, Windows 10 My Question or Issue Today I got an message in the app to re-verify my email address. I d...
Spotify Star
612 Views
1 replies
0 likes
PlanFreeCountryRussiaDevicePlayStation 4Operating SystemPlayStation 4, Android (Mobile phone), Windows(PC) My Question or IssueHello, I have a problem linking my Spotify account with my PlayStation account. When I connect my PS4 account, I get an err...
Plan Free Country Russia Device PlayStation 4 Operating System PlayStation 4, Android (Mobile phone), Windows(PC) My Question or Issue Hello, I have a problem linking my Spotify acco...
Spotify Legend
687 Views
1 replies
0 likes
PlanPremiumDeviceAllOperating SystemAll My Question or IssueBefore upgrading to premium I could mark artist as 'liked' or 'hidden' (heart icon or ban icon) I had 5 artists hidden that way and after upgrade they stayed hidden. I can't find any way to ...
Plan Premium Device All Operating System All My Question or Issue Before upgrading to premium I could mark artist as 'liked' or 'hidden' (heart icon or ban icon) I had 5 artists h...
Composer
5404 Views
7 replies
2 likes
PlanPremiumCountryMaldives Device(Samsung Galaxy Note20 Ultra)Operating System(Android) My Question or IssueBefore my country had access to premium, I used a 3rd party website to make a Spotify Premium account. Currently I have a new account with pre...
Plan Premium Country Maldives Device (Samsung Galaxy Note20 Ultra) Operating System (Android) My Question or Issue Before my country had access to premium, I used a 3rd party...
Moderator
4372 Views
1 replies
0 likes
