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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • mothical
  • Newbie
  • 159060 Views
  • 175 replies
  • 13 likes
  • Account
    Free
  • 159060 Views
  • 175 replies
  • 13 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10739 Views
  • 3 replies
  • 10 likes
  • Security
  • 10739 Views
  • 3 replies
  • 10 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 508997 Views
  • 985 replies
  • 112 likes
  • Account
  • 508997 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 124802 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 124802 Views
  • 74 replies
  • 12 likes

Solved!! Can't access Premium account in Nepal

I have Spotify Premium with a US account and a bunch of offline content saved on my iPhone and iPad. I've been in Nepal for a month (with regular wifi) and on the app on both devices has logged me out and won't let me access my account. The error mes...

  • Casual Listener
  • I have Spotify Premium with a US account and a bunch of offline content saved on my iPhone and iPad. I've been in Nepal for a month (with regular wifi) and on the app on both devices has logged me ou...
  • MattSuda
  • Spotify Star
  • 2644 Views
  • 5 replies
  • 1 likes
  • 2644 Views
  • 5 replies
  • 1 likes

Superuser Contribution Offline music re-downloads every time I start Spotify.

I am origionally from the Netherlands. I've had spotify since 2011. I decided to move to Suriname (South-America) in 2017. Spotify worked fine here for the past two years. In the meantime I upgraded from Premium to Premium Family, everything still wo...

  • Visitor
  • I am origionally from the Netherlands. I've had spotify since 2011. I decided to move to Suriname (South-America) in 2017. Spotify worked fine here for the past two years.  In the meantime I upg...
  • MattSuda
  • Spotify Star
  • 488 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 488 Views
  • 3 replies
  • 0 likes

Solved!! Can't use spotify

Hi, I live in Suriname(country in South-America) and I want to use spotify but my country is not listed in the available countries. Can you do something about that?

  • Newbie
  • Hi, I live in Suriname(country in South-America) and I want to use spotify but my country is not listed in the available countries. Can you do something about that?
  • MattSuda
  • Spotify Star
  • 765 Views
  • 2 replies
  • 0 likes
  • Other
  • 765 Views
  • 2 replies
  • 0 likes

Solved!! Can't change Country in account

I have downloaded spotify (free) and for some reason I have been registered as living in the UK whereas I live in Rwanda, therefore I cannot log into my account now. On the 'edit profile' page I can select no other country than the UK. Would anyone b...

  • Casual Listener
  • I have downloaded spotify (free) and for some reason I have been registered as living in the UK whereas I live in Rwanda, therefore I cannot log into my account now. On the 'edit profile' page I can ...
  • MattSuda
  • Spotify Star
  • 608 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 608 Views
  • 3 replies
  • 0 likes

Based in Rwanda - can i sign for upgraded service and it will work?

will upgrading my account allow me to use Spotify in Rwanda? I'm already abroad...

  • Newbie
  • will upgrading my account allow me to use Spotify in Rwanda? I'm already abroad... 
  • MattSuda
  • Spotify Star
  • 1636 Views
  • 4 replies
  • 0 likes
  • 1636 Views
  • 4 replies
  • 0 likes

Family Plan for Foreign Country

Hi, I live in Mongolia and want to have the family plan for my family. Is it possible to use the Family Plan in a foreign country (Outside of available countries)?Will we be able to use it for unlimited time in my country with the Family Plan? Thanks...

  • Newbie
  • Hi,    I live in Mongolia and want to have the family plan for my family. Is it possible to use the Family Plan in a foreign country (Outside of available countries)? Will we be able to ...
  • MattSuda
  • Spotify Star
  • 602 Views
  • 2 replies
  • 1 likes
  • Other
    Premium
    Subscription
    Unlimited
  • 602 Views
  • 2 replies
  • 1 likes

14 day travel period

How do I tell spotify I am traveling so I can get 14 days free?I am in Grenada, does spotify offer service here?

  • Newbie
  • How do I tell spotify I am traveling so I can get 14 days free? I am in Grenada, does spotify offer service here?
  • MattSuda
  • Spotify Star
  • 413 Views
  • 2 replies
  • 1 likes
  • 413 Views
  • 2 replies
  • 1 likes

Superuser Contribution Deleted Playlist

PlanFree/PremiumCountryUKDevice PC(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi. I have had a Spotify account for over ten years - Most of which as a premi...

  • Newbie
  • Plan Free/Premium Country UK Device PC (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issu...
  • CarlosE
  • Moderator
  • 372 Views
  • 1 replies
  • 0 likes
  • Account
  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Possible hack - can't change email when logged in with Facebook

I recently noticed an email showing in my Account details that I've never seen before. I want to remove it, but doing this requires a password for confirmation, and I do not have a Spotify password since I log in through Facebook.I submitted a suppor...

  • Newbie
  • I recently noticed an email showing in my Account details that I've never seen before. I want to remove it, but doing this requires a password for confirmation, and I do not have a Spotify password s...
  • Jeremy
  • Spotify Legend
  • 473 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 473 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution New login to Spotify

Hello! On my mail constantly coming messages:"New login to Spotify"(I attach screenshot of my mail) This is not my login, i live in Russia, so I was doing all what recommended in that cases: Logout from everywhere.I remove access for any application ...

  • Regular
  • Hello! On my mail constantly coming messages: "New login to Spotify" (I attach screenshot of my mail)   This is not my login, i live in Russia, so I was doing all what recommended in that ca...
  • Jeremy
  • Spotify Legend
  • 1730 Views
  • 6 replies
  • 0 likes
  • Account
    Login
    Security
  • 1730 Views
  • 6 replies
  • 0 likes

Superuser Contribution SPOTIFY NAME SPELLING SHOWING UP INCORRECTLY

Hey folks, This compilation just came out and my band name came up is 'Dr Sure's Unusual Practise', it is supposed to be spelled 'Practice' with a C. Because of this it's not linking with my bands page. The person who organised it says they spelled i...

  • Newbie
  • Hey folks,   This compilation just came out and my band name came up is 'Dr Sure's Unusual Practise', it is supposed to be spelled 'Practice' with a C. Because of this it's not linking with my...
  • Mihail
  • Spotify Legend
  • 504 Views
  • 1 replies
  • 0 likes
  • Account
  • 504 Views
  • 1 replies
  • 0 likes

Spotify Premium in South East Asia

Hey, just a quick questionI'm in love with Spotify premium and have been using it in the UK for almost a year. However, next week I'm heading back to Brunei for good. Will my spotify still be working by then? Just to let you know, my UK bank account ...

  • Newbie
  • Hey, just a quick question I'm in love with Spotify premium and have been using it in the UK for almost a year. However, next week I'm heading back to Brunei for good. Will my spotify still be worki...
  • MattSuda
  • Spotify Star
  • 1236 Views
  • 2 replies
  • 0 likes
  • 1236 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify not available in your country

Hi ive checked out all the related posts on this subject and tried numerous suggestions to no avail. I have an NZ spotify account but live in Brunei. Ive recently changed phones and now cannot download the spotify app or access my account on my phone...

  • Newbie
  • Hi ive checked out all the related posts on this subject and tried numerous suggestions to no avail. I have an NZ spotify account but live in Brunei. Ive recently changed phones and now cannot downlo...
  • MattSuda
  • Spotify Star
  • 919 Views
  • 2 replies
  • 0 likes
  • 919 Views
  • 2 replies
  • 0 likes

Solved!! Is it possible to use Spotify Premium in a country its unavailable in?

Hi! I love using spotify and have been using it while in college in Malaysia. But now, after coming back to Brunei, I was sad to learn that its not available here yet. I've even introduced it to my family and they would love to join. So my question i...

  • Newbie
  • Hi! I love using spotify and have been using it while in college in Malaysia. But now, after coming back to Brunei, I was sad to learn that its not available here yet. I've even introduced it to my f...
  • MattSuda
  • Spotify Star
  • 664 Views
  • 2 replies
  • 1 likes
  • 664 Views
  • 2 replies
  • 1 likes

Solved!! why wont spotify work in Brunei?

We've just moved to Brunei from the UK and our 'unlimited' account wont work. It says not available in this country. Is there any way round this as missing music on demand! Thanks

  • Casual Listener
  • We've just moved to Brunei from the UK and our 'unlimited' account wont work. It says not available in this country. Is there any way round this as missing music on demand! Thanks
  • MattSuda
  • Spotify Star
  • 7034 Views
  • 3 replies
  • 0 likes
  • 7034 Views
  • 3 replies
  • 0 likes

Solved!! Brunei

How to pay spotify in Brunei?

  • Newbie
  • How to pay spotify in Brunei?
  • MattSuda
  • Spotify Star
  • 2414 Views
  • 2 replies
  • 0 likes
  • 2414 Views
  • 2 replies
  • 0 likes

Spotify not avaible in your country

Hello, so i used Spotify Premium a long time and some weeks ago my Premium Account stopped working. So i looked into my Account Informations and got that following Information: Subscription status You have got an active subscription.You subscription ...

  • Regular
  • Hello,   so i used Spotify Premium a long time and some weeks ago my Premium Account stopped working.   So i looked into my Account Informations and got that following Information: ...
  • MattSuda
  • Spotify Star
  • 1630 Views
  • 12 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1630 Views
  • 12 replies
  • 0 likes

14 days abroad

I'm using Spotify from abroad. I'm based in Azerbaijan and paying for subscription via gift cards. Why should't I be able to use this service?

  • Newbie
  • I'm using Spotify from abroad. I'm based in Azerbaijan and paying for subscription via gift cards. Why should't I be able to use this service?
  • MattSuda
  • Spotify Star
  • 430 Views
  • 2 replies
  • 0 likes
  • Login
  • 430 Views
  • 2 replies
  • 0 likes

Solved!! Help please

My card is azerbaijan card and it doesnt work for spotify can anyone apply 60 day free premium for valentines day if i give account to him please really need it.Thanks

  • Casual Listener
  • My card is azerbaijan card and it doesnt work for spotify can anyone apply 60 day free premium for valentines day if i give account to him please really need it. Thanks
  • MattSuda
  • Spotify Star
  • 588 Views
  • 2 replies
  • 0 likes
  • Account
  • 588 Views
  • 2 replies
  • 0 likes

Solved!! I cant get premium

Hey , i am from Azerbaijan.Spotify Isnt active in this country , i use with vpn maybe thats why i wanna get my free 60 day valentines day premium but after i apply with paypal , it stucks at empty page only shows spotify bar on top of the site , noth...

  • Casual Listener
  • Hey , i am from Azerbaijan.Spotify Isnt active in this country , i use with vpn maybe thats why i wanna get my free 60 day valentines day premium but after i apply with paypal , it stucks at empty pa...
  • MattSuda
  • Spotify Star
  • 679 Views
  • 3 replies
  • 0 likes
  • 679 Views
  • 3 replies
  • 0 likes