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Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • richwood1
  • Visitor
  • 283207 Views
  • 833 replies
  • 89 likes
  • Account
  • 283207 Views
  • 833 replies
  • 89 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1134398 Views
  • 118 replies
  • 107 likes
  • Account
  • 1134398 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 76343 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 76343 Views
  • 64 replies
  • 9 likes

Music pauses frequently

PlanFamily PremiumCountryBelgium DeviceiPhone XrWindows Client Mac ClientOperating SystemLatest My Question or Issue This seems to be an account-wide recurring issue. Even after logging off everywhere, updating all clients, restarting systems on all ...

  • Newbie
  • Plan Family Premium Country Belgium   Device iPhone Xr Windows Client  Mac Client Operating System Latest   My Question or Issue   This seems to be an account-wide r...
  • osornios
  • Spotify Star
  • 266 Views
  • 1 replies
  • 1 likes
  • Account
  • 266 Views
  • 1 replies
  • 1 likes

My spotify and facebook accounts wont connect??

Hi, I have tried connecting my facebook account to my spotify account for a while now without any results... I have tried to connect them on my iphone, on my macbook and a windows pc. In my settings, the handling of facebook information is enabled. W...

  • Casual Listener
  • Hi,   I have tried connecting my facebook account to my spotify account for a while now without any results... I have tried to connect them on my iphone, on my macbook and a windows pc. In my ...
  • DanielTham
  • Composer
  • 508 Views
  • 2 replies
  • 0 likes
  • Account
  • 508 Views
  • 2 replies
  • 0 likes

Restrict Spotify Connect to Local Network

Plan: PremiumCountry: Canada DeviceKEF LSX Operating SystemUnknown My Question or Issue Hi - It appears that I am able to control Spotify Connect connected devices (in my case the KEF LSX) from outside of my home network. I really like the remote con...

  • Newbie
  • Plan: Premium Country: Canada   Device KEF LSX   Operating System Unknown   My Question or Issue   Hi -   It appears that I am able to control Spotify Conn...
  • Luan
  • Spotify Star
  • 4709 Views
  • 1 replies
  • 2 likes
  • Account
    Premium
  • 4709 Views
  • 1 replies
  • 2 likes

I got hacked

PlanPremiumCountryDenmark DeviceGot an Iphone 7 myselfOperating SystemiOS10 My Question or IssueHello, somehow someone changed my spotify email, without me knowing. I haven't gotten any emails about, verifying it or anything like that. I just got an ...

  • Casual Listener
  •   Plan Premium Country Denmark   Device Got an Iphone 7 myself Operating System iOS10   My Question or Issue Hello, somehow someone changed my spotify email, without me kno...
  • OneByBoo
  • Community Legend
  • 329 Views
  • 3 replies
  • 0 likes
  • Account
  • 329 Views
  • 3 replies
  • 0 likes

Account

PlanFreeCountryPLHello, what can I do, when I log in by facebook, but on this account I have deleted e-mail, and I forgot the passworld

  • Visitor
  • Plan Free Country PL Hello, what can I do, when I log in by facebook, but on this account I have deleted e-mail, and I  forgot the passworld 😞  
  • DanielTham
  • Composer
  • 521 Views
  • 3 replies
  • 0 likes
  • Account
  • 521 Views
  • 3 replies
  • 0 likes

Cannot login, but I am premium member

PlanPremiumCountryDEDeviceiPhone 6Operating SystemiOS 12My Question or Issue I cannot login, but premium users can use Spotify when outside of their country. Why can I not login?

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  • Visitor
  • Plan Premium Country DE Device iPhone 6 Operating System iOS 12 My Question or Issue   I cannot login, but premium users can use Spotify when outside of their country. Why can I not lo...
  • Billy-J
  • Spotify Star
  • 354 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 354 Views
  • 1 replies
  • 0 likes

Solved!! Premium Account on Singtel, to Family Account

PlanPremium with SingtelCountrySingapore My Question or IssueCurrently signed up Spotify Premium on Singtel, but I am looking to change to family plan. Apparently Singtel doesnt provide such option (or are there?), hence I am looking to unsubscribe f...

  • Casual Listener
  • Plan Premium with Singtel Country Singapore   My Question or Issue Currently signed up Spotify Premium on Singtel, but I am looking to change to family plan. Apparently Singtel doesnt prov...
  • YQarts
  • Casual Listener
  • 3987 Views
  • 2 replies
  • 0 likes
  • Account
  • 3987 Views
  • 2 replies
  • 0 likes

Spotify on Alexa

PlanPremiumCountryColombia DeviceAlexa Echo Dot 3Operating SystemAmazon My Question or Issue Hello, I use Spotify on Alexa and must say that it works pretty good, but I would like to request the "Repeat Track" or "Repeat Song" command voice to Alexa,...

  • Regular
  • Plan Premium Country Colombia   Device Alexa Echo Dot 3 Operating System Amazon   My Question or Issue   Hello,   I use Spotify on Alexa and must say that it works p...
  • OneByBoo
  • Community Legend
  • 528 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
  • 528 Views
  • 1 replies
  • 0 likes

Google Mini

First off... I have spent an hour trying to figure out how to get technical support for this. This setup is very frustrating and as a customer, I would like to VERY MUCH recommend getting a hotline over the phone to reduce consumer unhappiness. I've ...

  • Visitor
  • First off... I have spent an hour trying to figure out how to get technical support for this.  This setup is very frustrating and as a customer, I would like to VERY MUCH recommend getting a hot...
  • KossB
  • Roadie
  • 263 Views
  • 1 replies
  • 0 likes
  • Account
  • 263 Views
  • 1 replies
  • 0 likes

Spotify Still Active, but Hulu Canceled

PlanStudent BundleCountryUSADeviceAccount on any deviceOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue: I went to log into my Hulu and it said I was no longer subscribed. Contacted Hulu and they said Spotify canceled my s...

  • Regular
  • Plan Student Bundle Country USA Device Account on any device Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue:  I went to log into my Hulu and ...
  • KossB
  • Roadie
  • 1316 Views
  • 7 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 1316 Views
  • 7 replies
  • 1 likes

Solved!! Cannot manage family members

Hello, I recently started a family premium account, and successfully added family members.However I cannot manage the other members. I see them in my account, but simply cannot select them. I tried on mobile devices and my desktop computer with sever...

  • Casual Listener
  • Hello,  I recently started a family premium account, and successfully added family members. However I cannot manage the other members. I see them in my account, but simply cannot select them. ...
  • OviiiOne
  • Community Legend
  • 669 Views
  • 3 replies
  • 1 likes
  • Account
    Premium
  • 669 Views
  • 3 replies
  • 1 likes

French Switzerland.

J'ai à nouveaux relancé la question du francais en Suisse. J'ai ecris un message car on est punis d'audiobooks, Podcats et autres...J'espere une reponse positive. Sinon a la fin de l'année je partirai à la consurrence... J'en ai marre de ne pas etre ...

  • Regular
  •    J'ai à nouveaux relancé la question du francais en Suisse. J'ai ecris un message car on est punis d'audiobooks, Podcats et autres... J'espere une reponse positive. Sinon a la fin de l'...
  • fperotto
  • Casual Listener
  • 701 Views
  • 8 replies
  • 4 likes
  • Other
    Subscription
  • 701 Views
  • 8 replies
  • 4 likes

Solved!! Recovering Songs In A Playlist

Recently a collaborative playlist I created containing 600 or so songs was reduced to 11. When I looked at it an hour before, all the songs were still there. I assume either a bug or someone purposely removing the songs. Is there a way on either my o...

  • Regular
  • Recently a collaborative playlist I created containing 600 or so songs was reduced to 11. When I looked at it an hour before, all the songs were still there. I assume either a bug or someone purposel...
  • sliv1
  • Regular
  • 620 Views
  • 2 replies
  • 0 likes
  • Account
  • 620 Views
  • 2 replies
  • 0 likes

Solved!! Student discount in The Netherlands

Hi,I just readed online that we also can have a discount. But I can't find it anywhere. So how can I do it and is it really True that we also have a student discount for studentes in the Netherlands ?

  • Casual Listener
  • Hi, I just readed online that we also can have a discount. But I can't find it anywhere. So how can I do it and is it really True that we also have a student discount for studentes in the Netherla...
  • kdooooooodle
  • Newbie
  • 5422 Views
  • 5 replies
  • 0 likes
  • 5422 Views
  • 5 replies
  • 0 likes

Spotify Double charged me for over FOUR YEARS and will not give me money back

I just noticed it now because it shows as seperate charges on my credit card. One charge for Spotify for $14.99 and one charge from iTunes from $12.99Chatted with Spotify from 8:50am to 10:06am before I gave up. They will not help. and are deliberate...

  • Casual Listener
  • I just noticed it now because it shows as seperate charges on my credit card. One charge for Spotify for $14.99 and one charge from iTunes from $12.99 Chatted with Spotify from 8:50am to 10:06am bef...
  • KossB
  • Roadie
  • 3259 Views
  • 5 replies
  • 0 likes
  • Subscription
  • 3259 Views
  • 5 replies
  • 0 likes

Spotify web site unreachable since move. Is my IP address being blocked?

PlanPremiumCountryPoland My Question or Issue It appears that I can't access the spotify.com web site since I moved to my new place a few months ago. Spotify otherwise works fine, but to get to the web site, I can only get it to work when I use a VPN...

  • Casual Listener
  • Plan Premium Country Poland   My Question or Issue   It appears that I can't access the spotify.com web site since I moved to my new place a few months ago. Spotify otherwise works f...
  • Billy-J
  • Spotify Star
  • 2592 Views
  • 4 replies
  • 1 likes
  • Other
  • 2592 Views
  • 4 replies
  • 1 likes

Solved!! My username got changed into random numbers and letters.

My Question or IssueHi couple months ago i opened a new account. When setting that account at what should we call you section i typed my name and after i pressed done. My username turned into bunch of numbers and letters. How can i fix this i need he...

  • Visitor
  • My Question or Issue Hi couple months ago i opened a new account. When setting that account at what should we call you section i typed my name and after i pressed done. My username turned into bunch...
  • osornios
  • Spotify Star
  • 531 Views
  • 1 replies
  • 0 likes
  • Account
  • 531 Views
  • 1 replies
  • 0 likes

Username changed by system

Greetings. Can anybody explain why Spotify changed my username in Spotify account from Nota Artista to d9w0nkt5wrpeumcn6v8hc6p46? Why it happened? I got one more account registered with Facebook named Nota Artista too, but they are different, is that...

  • Casual Listener
  • Greetings. Can anybody explain why Spotify changed my username in Spotify account from Nota Artista to d9w0nkt5wrpeumcn6v8hc6p46? Why it happened? I got one more account registered with Facebook name...
  • J_Flowers
  • Visitor
  • 1175 Views
  • 5 replies
  • 0 likes
  • Account
    Other
  • 1175 Views
  • 5 replies
  • 0 likes

Solved!! Any suggestions for switch from Android Phone Iphone Phone my Spotify Account?

I want to switch from Android Phone Iphone Phone my Spotify Account.When should I cancel my subscription to Google Pay? If I then on Apple Pay at the same time sign a new subscription ...... Can I then continue my current username and profile uncondi...

  • Casual Listener
  •   I want to switch from Android Phone Iphone Phone my Spotify Account. When should I cancel my subscription to Google Pay? If I then on Apple Pay at the same time sign a new subscription ... ...
  • NEO66
  • Casual Listener
  • 895 Views
  • 4 replies
  • 0 likes
  • Account
  • 895 Views
  • 4 replies
  • 0 likes

recover account with user id and no email

PlanFamily PremiumCountryCanada Device(iPhone 8plus, Operating System(iOS 10, My Question or IssueMy daughter has lost her account from our family plan and only has the user id, starts with xm...... She no longer has access to the original email asso...

  • Visitor
  • Plan Family Premium Country Canada   Device (iPhone 8plus,  Operating System (iOS 10,    My Question or Issue My daughter has lost her account from our family plan and ...
  • WouterAntwerp
  • Newbie
  • 365 Views
  • 2 replies
  • 0 likes
  • Account
  • 365 Views
  • 2 replies
  • 0 likes