Help Wizard

Step 1


Pop-up Marketing Survey on Premium Account

Pop-up Marketing Survey on Premium Account







Operating System

Android 11


My Question or Issue

Spotify seems to have started flashing pop-up marketing surveys at me lately, I just now got one asking me about what kind of live events I'd want to go to. I've never opted into any sort of setting to enable surveys, and in fact I can't even find one. Is this a mistake, or is it just more scheming to double-deal premium customers by charging them for ad-free service and then shadily advertising at them any way? (I'm looking at you, constant unremovable podcast "recommendations" and artist release notifications no one asked for)

1 Reply

Hi @SnackNapAttack ,


I can confirm this is normal behaviour. I also received the same notification today. 


If you let me know the device your rocking I'll see if I can suggest anything. Bear in mind though that these type of notifications can help Spotify narrow down the type of Artists you enjoy to hear!


All the best!

Robert_WRock Star 11
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