I think my account has been hacked.

[Jose_Llanos]

Plan:

Premium

Country

 US

Device

Samsung Galaxy Note 8

Operating System

My Question or Issue

 So I opened the spotify app to play some music and noticed there was several playlists of music I dont listen to. I started listening and then the music changed to something I dont listen to. There is also a web player device in my list of devices that I dont recognize. I have changed my password and logged out of everywhere but the problem persists. Please help.

[YahTehgz]

Hi @Jose_Llanos

Thank for reaching us. I will try up to my utmost knowledge in answering your concern.

Well, you're doing the right thing, "log out anywhere". But still try to observe it for a week. Lemme know if it still persists. 

I hope that helps a litte.

Shalom!

[Billy-J]

Hey @Jose_Llanos, and welcome to the community.

Hope you're doing great!

I'm sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for more info and the next steps to take.

Have a nice day 🙂