Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
this happened to me too!!
Hey guys!
Could you please check you subscription status here?
https://www.spotify.com/lv/account/overview/
Is it showing you that you have free account?
This happened to me too! Has anyone found an answer?
Yes it is but I was charged
This happened for me also.. Except spotify charged me 5 times and I still don't have premium. I'm angry. Does anyone know how to contact a person at Spotify? I would like to get my money back since I still can't listen to ad free music. Someone please HELP!!!!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…