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It seems like there's someone else on my account, random songs/playlists get followed.

It seems like there's someone else on my account, random songs/playlists get followed.

Plan

Premium

Country

Belgium

Device

LG V30

Operating System

Android 9

 

My Question or Issue

So when I'm listening to music, the music suddenly changes to these playlists with beats in them. I have logged out of every device, changed my password on facebook, even installed two factor authentication on facebook. And it still happens, does this mean I have some kind of malware on my phone? What can I do?

 

Thanks a lot

Reply
1 Reply

Hi there @vincentdes,

thanks for reaching out about this !

 

I would like you to perform all the protection steps provided on this help page and this one as well.

 

If you haven't seen any changes in the account regarding its odd behavior, please consider creating a new account.

You can read all about the safe transfer of you data on this Spotify Answer.

 

Let me know how it goes 🙂

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