Just lost the 3 month Premium offer

[v-light]

Hello! I started the 7 day trial today but then i saw the offer for 3 months premium for 0.99€ and i activated that cause i would like to become and stay a premium member anyway. Then i noticed i got billed 0.01€ and i didn't understand if it was activated or not so i stupidly canceled the subscription thinkiong i can do it from the begining...but now i don't have the option for the 3 months anymore... I have to pay 9.99€. Is there any way to regain the 3 month offer??? I would really appreciate your help! Thank you!!!

[gnovella16 · Accepted solution]

Hey there!

This is something for our Accounts team. Get in touch via https://www.spotify.com/about-us/contact/contact-spotify-account or via Twitter @SpotifyCares.

Let us know how it goes.

[v-light]

Thank you very much. The matter has now been resolved, thanks to the awesome Spotify support, glad to be a new member here 🙂