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Log in issue

Log in issue

Sorry if this has been brought up before.

 

I recently had a seperate issue with spotify and when trying to contact them about it I noticed it would only send response to my facebook email address. This address is one I set up about 10 years ago, I haven't used it in at least 8 years and as far as I'm aware the account has been deleted.... so I made the monumental error of reseting my facebook email. 

Now I can't get into spotify at all. I get error code 3 on the desktop app, I get 'unable to log in' on my android app. I can't access my account page on the spotify website as I get 'this page is not working ERR_TOO_MANY_REDIRECTS'. 

I can't reset my password as it doens't recognise the email address, I can't remove spotify as an app on facebook as it will not open. 

To be honest I'm suprised it's even let me log in on this message board. 

 

Any ideas?? 

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1 Reply

It sounds like your account is quite the mess!

 

I would just start from scratch, to be honest. It would probably save a lot of hair-pulling.

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