Logging In - Facebook

[MarcoGuastamacc]

Goodmorning to everyone, 

i'm experiencing an annoying problem with the desktop version of Spotify for Mac. 

One day it suddenly log out and when i try to log in again it simply doesn't happen anything. 

I try to log in with Fb and it brings me to a blank page on Safari that disappears after few seconds without having me logged in. 

I already tried to re-install it but i t does not seem to work. 

Do you have any suggestion?

thank you in advance 🙂

[kbrooksc]

Hey there @MarcoGuastamacc!

When ou tried it, did you follow the steps outlined here to try a clean reinstallation of the application?

Give this a shot and let us know if it works. Cheers!

[MarcoGuastamacc]

Dear @kbrooksc

Thank you very much for your response. 

Unfortunately i tried but it does not seem to work. 

Here's exactly what i see when i try to log  in

[kbrooksc]

I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.

[kbrooksc]

Hmm... Can you post your device details here? I'll see if we can get someone to help.