Lost account when disconnecting from Facebook?!

[user-removed]

I've just disconnected my Spotify Premium account from my Facebook account, which is what I had previously been using to sign in.

Having done so, and reset my password for the relevant email address, it now logs me in to what appears to be a brand new account (no premium subscription, no playlists etc etc).

Am I missing something? I can no longer log in using the "log in with facebook" button.

Thanks!

[Jose_M]

Hi @user-removed!

It sounds like you might’ve accidentally created a second account and signed into that one instead. I'd recommend checking out this Support article for more info.

Let me know how it goes!