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Lost my original account

Lost my original account

Hi there, I set up a Spotify account using Facebook.

I also had this account as premium.

 

Like a fool I somehow managed to disconnect this from Facebook, making the account effectively disappear.

 

Is there any way to recover my account, or do I give it up for lost and cancel my premium subscription and start again?

 

Thanks for your help

 

Gemma

Reply
1 Reply

I suggest you contact support so they can help you. Make sure to include the account details so they can locate the account 

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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