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Login with a deleted Facebook account?

Login with a deleted Facebook account?

A friend is trying to register with an email-adress that's previously been used through Facebook. The Facebook account is deleted, so she can't log in that way. When she asks for a new password, it says that she has to ask Facebook for a new password, and if she tries to register on Spotify it says that the email-adress is already in use.

 

Is there anything she can do? 

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1 Reply

Have them contact support so they can help you clear up the email address so that you can create an account

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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