Move and new account? Bad joke...

[johnny_dietulpe]

isnt it?

They had quit my wifes and sons family plan, cause of the new adress.

What could i do, to not create a new account?

I dont want to click my over years grown and managed playlist back together. Whats your solution for this?

BR

Tulpe

[Maxim]

Hey @johnny_dietulpe,

Unfortunately, there's no way around this.

If you move, you need to create a new account and subscribe to Premium for Family on that account. Don’t forget to cancel the plan on your old account!

After you've done that, you could reach out to Support and have them transfer your playlists to your new account.

Let me know how it goes.

[johnny_dietulpe]

Hi Maxim,

ive now created a second account and quit premium on the old one. How can I contact support now for the migration of my account data?

Thanks in advance

[Maxim]

You can reach out to Support via one of the channels below:

Contact form: https://support.spotify.com/contact-spotify-support/
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.