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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 382325 Views
  • 918 replies
  • 107 likes
  • Account
  • 382325 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166288 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166288 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96965 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96965 Views
  • 68 replies
  • 10 likes

Superuser Contribution Move music from old account to new account

Hi, I just had to get a new account to disconnect my spotify from facebook. I closed my old account and opened a new one with the same email, but I am looking to move all my music from my old account to my current account. I have sent in question for...

  • Newbie
  • Hi,  I just had to get a new account to disconnect my spotify from facebook.  I closed my old account and opened a new one with the same email, but I am looking to move all my music from ...
  • jusfor2
  • Newbie
  • 378 Views
  • 2 replies
  • 0 likes
  • Account
  • 378 Views
  • 2 replies
  • 0 likes

DKB Kreditkarte Visa wird nicht akzeptiert

Hallo, Spotify laeuft derzeit bei mir noch ueber eine franzoesische Kreditkarte (Visa Electron). Ich moechte jetzt jedoch eine andere Kreditkarte angeben, und zwar eine Visa-Karte von der Dkb. Trotz korrekter Eingabe aller relevanten Daten wird die K...

  • Newbie
  • Hallo,   Spotify laeuft derzeit bei mir noch ueber eine franzoesische Kreditkarte (Visa Electron). Ich moechte jetzt jedoch eine andere Kreditkarte angeben, und zwar eine Visa-Karte von der Dk...
  • Maxim
  • Spotify Star
  • 1844 Views
  • 1 replies
  • 0 likes
  • 1844 Views
  • 1 replies
  • 0 likes

RBD albums not available on the USA!

Hi I upgraded Spotify for the past 3 months & I thought that by doing that I was going to be able to hear more songs. ...however I can't believe non of the Latin Pop Phenomenon RBD none of their albums are available on the Usa when they were a big su...

  • Newbie
  • Hi I upgraded Spotify for the past 3 months & I thought that by doing that I was going to be able to hear more songs. ...however I can't believe non of the Latin Pop Phenomenon RBD none of their ...
  • alheli2592
  • Casual Listener
  • 8617 Views
  • 6 replies
  • 9 likes
  • 8617 Views
  • 6 replies
  • 9 likes

Unable to login

Hi there. Early in the evening yesterday I was happily using my Spotify premium account. When I tried again later in the evening, however, I was logged out. When trying to log back in, I am first told my username and or password is wrong and then whe...

  • Visitor
  • Hi there. Early in the evening yesterday I was happily using my Spotify premium account. When I tried again later in the evening, however, I was logged out. When trying to log back in, I am first tol...
  • bjja123
  • Composer
  • 222 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution cuenta utilizada por otra persoa

Primero de todo ; Me parece absolutamente desesperate, e injusto que un servicio como spotify no tenga ningun tel de contacto de ayuda, no figure ningun mail , dicho esto ya que esta es la unica y deseperada forma de lazar tu problema cotinuo;Escribo...

  • Newbie
  • Primero de todo ; Me parece absolutamente desesperate, e injusto que un servicio como spotify no tenga ningun tel de contacto de ayuda, no figure ningun mail , dicho esto ya que esta es la unica y de...
  • JuanSebastian
  • Roadie
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [SOLVED] I think that someone had stole my account

I opened the Desktop client and play some music, after a some second the music change and play other song, the I tried to rechange the music but the problem still the same. I think someone had stole my account and start playing song from remote (I ha...

  • Newbie
  • I opened the Desktop client and play some music, after a some second the music change and play other song, the I tried to rechange the music but the problem still the same. I think someone had stole ...
  • JuanSebastian
  • Roadie
  • 302 Views
  • 1 replies
  • 0 likes
  • Security
  • 302 Views
  • 1 replies
  • 0 likes

Our Teams are working on your request

Hey, for 1 month I maked a Spotify artist Account and the Teams working very Slow. Im waiting 1 month and nothing happened.

  • Casual Listener
  • Hey, for 1 month I maked a Spotify artist Account and the Teams  working very Slow. Im waiting 1 month and nothing happened.
  • Finstant
  • Casual Listener
  • 388 Views
  • 2 replies
  • 0 likes
  • Account
  • 388 Views
  • 2 replies
  • 0 likes

Pay by Mobile - UK

Hi all, I got an email from Spotify saying my Paypal payment failed. It had an option on the email to pay by mobile, I'm with Three (3) and I don't see the option. Can anyone advise? Thank you.

  • Casual Listener
  • Hi all, I got an email from Spotify saying my Paypal payment failed. It had an  option on the email to pay by mobile, I'm with Three (3)  and I don't see the option. Can anyone advise? &nb...
  • Robert_W
  • Community Legend
  • 552 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 552 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Account hacked?

Spotify logged me out like 5 hours ago, I had to reset my password and when I got back in some turkish songs were added to my song list, is there a way for me to find out who logged into my account?

  • Casual Listener
  • Spotify logged me out like 5 hours ago, I had to reset my password and when I got back in some turkish songs were added to my song list, is there a way for me to find out who logged into my account?
  • meahtenoha
  • Spotify
  • 782 Views
  • 4 replies
  • 0 likes
  • 782 Views
  • 4 replies
  • 0 likes

Playlists are gone

Somebody tried to hack in our family account. Now we changed passwords and I got a new invitation from our main subscriber, but all of my play ist are gone and the recovery playlists button does not work, what can I do? Please help!

  • Newbie
  • Somebody tried to hack in our family account. Now we changed passwords and I got a new invitation from our main subscriber, but all of my play ist are gone and the recovery playlists button does not ...
  • bjja123
  • Composer
  • 200 Views
  • 2 replies
  • 0 likes
  • 200 Views
  • 2 replies
  • 0 likes

Superuser Contribution Clear Account and Reset Suggested Music

I've used my personal spotify in my preschool classroom and now I only get recommended music and suggested playlists full of kid's music and I swear if I hear another song from Moana or Frozen I will probably lose my mind so someone help me quickly. ...

  • Newbie
  • I've used my personal spotify in my preschool classroom and now I only get recommended music and suggested playlists full of kid's music and I swear if I hear another song from Moana or Frozen I will...
  • user-removed
  • Not applicable
  • 23517 Views
  • 2 replies
  • 13 likes
  • Account
  • 23517 Views
  • 2 replies
  • 13 likes

Superuser Contribution Claiming Your Artist Account

Hey how do I claim an artist account that is of my music?

  • Casual Listener
  • Hey how do I claim an artist account that is of my music?
  • Melody
  • Spotify
  • 3191 Views
  • 5 replies
  • 0 likes
  • 3191 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unable to Change Country

Hi,My spotify account has always been weird. I think I downloaded the music app when I was in Europe, thus my country set in profile is Denmark. However, I’m currently living in Malaysia but I couldn’t change it back in account settings. In the count...

  • Newbie
  • Hi, My spotify account has always been weird. I think I downloaded the music app when I was in Europe, thus my country set in profile is Denmark. However, I’m currently living in Malaysia but I coul...
  • Vod_evil
  • Casual Listener
  • 209 Views
  • 2 replies
  • 0 likes
  • 209 Views
  • 2 replies
  • 0 likes

bad payment

hello people I would like to ask, today I wanted to make Spotify bonus with student discount, just did not read the terms and therefore I did not know it only applies to undergraduates, so I filled in all the details, card number .. It took me cash a...

  • Newbie
  • hello people I would like to ask, today I wanted to make Spotify bonus with student discount, just did not read the terms and therefore I did not know it only applies to undergraduates, so I filled i...
  • bjja123
  • Composer
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Why can't i update my profile

When i try to update my profile ... it says "We're sorry, that email is taken."

  • Newbie
  • When i try to update my profile ... it says  "We're sorry, that email is taken." 
  • bjja123
  • Composer
  • 244 Views
  • 1 replies
  • 0 likes
  • 244 Views
  • 1 replies
  • 0 likes

Can't change the current country

Hi, I have currently moved to a new country- Malaysia and no longer a student. I was thinking if I could change the location, payment type and premium account type. However, it doesn't allowed me to change the location on the "EDIT PROFILE" section. ...

  • Newbie
  • Hi,  I have currently moved to a new country- Malaysia and no longer a student.    I was thinking if I could change the location, payment type and premium account type.  &nbsp...
  • bjja123
  • Composer
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution reCaptchas = bad user experience

So Spotify finally came up with a "solution" to stop the spam but has anyone considered how this awful solution affects legitimate users? Try using it on a ultra high resolution display or with less than perfect eyesight. Do you seriously expect us t...

  • Community Legend
  • So Spotify finally came up with a "solution" to stop the spam but has anyone considered how this awful solution affects legitimate users? Try using it on a ultra high resolution display or with less ...
  • kolorafa
  • Gig Goer
  • 514 Views
  • 3 replies
  • 0 likes
  • Security
  • 514 Views
  • 3 replies
  • 0 likes

Please remove particular ad with curse word

One of Spotify's premium ads has the word **bleep** in it and even though I'm listening to the Gospel station it still pops up. I understand if I chose to listen to music with cursing then there's no way around that, but not everyone listens to that ...

  • Casual Listener
  • One of Spotify's premium ads has the word **bleep** in it and even though I'm listening to the Gospel station it still pops up. I understand if I chose to listen to music with cursing then there's no...
  • EthanS1
  • Community Legend
  • 1196 Views
  • 8 replies
  • 1 likes
  • 1196 Views
  • 8 replies
  • 1 likes

Discover not refreshing with new selections

I have been looking at the same album selections in Discover for three weeks. I listen an average of an hour and a half a day, so it should refresh with new titles.

  • Casual Listener
  • I have been looking at the same album selections in Discover for three weeks. I listen an average of an hour and a half a day, so it should refresh with new titles.
  • MG57
  • Casual Listener
  • 539 Views
  • 2 replies
  • 0 likes
  • iOS
  • 539 Views
  • 2 replies
  • 0 likes

Fake account?

When wanted to open Spotify, I was actually loggout. Then I tried to log in as usual with my nickname and the acess was refused, so I tried with my email and again, acess refused. Finally I managed to log in with Facebook. When I checked my account t...

  • Casual Listener
  • When  wanted to open Spotify, I was actually loggout. Then I tried to log in as usual with my nickname and the acess was refused, so I tried with my email and again, acess refused. Finally I man...
  • fuxrouge
  • Casual Listener
  • 442 Views
  • 2 replies
  • 0 likes
  • Security
  • 442 Views
  • 2 replies
  • 0 likes