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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • nord_a
  • Casual Listener
  • 398843 Views
  • 950 replies
  • 107 likes
  • Account
  • 398843 Views
  • 950 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1171671 Views
  • 119 replies
  • 112 likes
  • Account
  • 1171671 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 99132 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 99132 Views
  • 68 replies
  • 10 likes

Superuser Contribution Account Deleted

Just two days ago, Spotify sent me a email saying that there was abnormal activity on my Spotify account. 2 Days Later I couldn't log back on my Spotify and now I cannot use any account to log in or sign up to Spotify. I also found out that my playli...

  • Newbie
  • Just two days ago, Spotify sent me a email saying that there was abnormal activity on my Spotify account. 2 Days Later I couldn't log back on my Spotify and now I cannot use any account to log in or ...
  • JuanSebastian
  • Roadie
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need help logging in

I can't log in with my correct username and password . I did reset but still can't log in

  • Newbie
  • I can't log in with my correct username and password . I did reset but still can't log in
  • JuanSebastian
  • Roadie
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to login using correct credentials or facebook

Whenever I put in the right credentials, it tells me that the username or Password is incorrect even though I changed my password and everything. So after that I tried loging in with facebook. It said error and didn't let me login either. PLEASE HELP...

  • Newbie
  • Whenever I put in the right credentials, it tells me that the username or Password is incorrect even though I changed my password and everything. So after that I tried loging in with facebook. It sai...
  • JuanSebastian
  • Roadie
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Multiple log devices

Hello. I have the family premium but both of my daughters can't be signed in at the same time. Is this normal?

  • Casual Listener
  • Hello. I have the family premium but both of my daughters can't be signed in at the same time. Is this normal?  
  • jkeen
  • Casual Listener
  • 304 Views
  • 2 replies
  • 0 likes
  • 304 Views
  • 2 replies
  • 0 likes

My music, my playlists

Somebody or something deleted my songs in my library and my playlists and added some songs.How it is possible?

  • Newbie
  • Somebody or something deleted my songs in my library and my playlists and added some songs. How it is possible?
  • Maxim
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help, my app won't let me sign in

Spotify won't let me sign in on my android devices. The app insists on telling me that the username and or passwords are incorrect - despite the fact I have reset the password 3 times and can sign on using the web browser.

  • Visitor
  • Spotify won't let me sign in on my android devices. The app insists on telling me that the username and or passwords are incorrect - despite the fact I have reset the password 3 times and can sign on...
  • user-removed
  • Not applicable
  • 711 Views
  • 2 replies
  • 0 likes
  • 711 Views
  • 2 replies
  • 0 likes

Hacked and switched password

Hi! Someone logged into my account and switched the password, I can still log in via Facebook but the hacker logs in and deletes my playlists. Unfortunately, I am unable to do anything about it since the Emailaddress I've been using is no longer acti...

  • Newbie
  • Hi!   Someone logged into my account and switched the password, I can still log in via Facebook but the hacker logs in and deletes my playlists. Unfortunately, I am unable to do anything about...
  • Maxim
  • Spotify Star
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Family. Move playlist and prefered music

Hi everybody. Is it possible to move all the playlists and prefered songs from an account to another in the same family? Thank you

  • Newbie
  • Hi everybody. Is it possible to move all the playlists and prefered songs from an account to another in the same family? Thank you
  • thilanae
  • Newbie
  • 619 Views
  • 2 replies
  • 0 likes
  • 619 Views
  • 2 replies
  • 0 likes

Refusal for changing country

Hi all,I'm a student abroad for the year and I want to go Premium. Spotify automatically identified my country according to my IP and my current location. However, it does not accept my payment methods (with my French card) as they are different from...

  • Newbie
  • Hi all, I'm a student abroad for the year and I want to go Premium. Spotify automatically identified my country according to my IP and my current location. However, it does not accept my payment met...
  • Maxim
  • Spotify Star
  • 223 Views
  • 1 replies
  • 0 likes
  • Account
  • 223 Views
  • 1 replies
  • 0 likes

Spotify logged me out of all my devices

Spotify log me out of all my devices and I can't log back in I even changed my password and it's still not working help please I need Spotify in my life HEELLPPP

  • Newbie
  • Spotify log me out of all my devices and I can't log back in I even changed my password and it's still not working help please I need Spotify in my life HEELLPPP 
  • 436 Views
  • 0 replies
  • 0 likes
  • 436 Views
  • 0 replies
  • 0 likes

Solved!! Can same premium account be used on Alexa, Google Home and Mobile at home and office?

Hello, I have a premium Spotify account, can I use it on my alexa and google home at my home and also on my google home at the office? Will both home and office device stream together? Thanks

  • Newbie
  • Hello,   I have a premium Spotify account, can I use it on my alexa and google home at my home and also on my google home at the office?   Will both home and office device stream togeth...
  • jsannn
  • Community Legend
  • 1772 Views
  • 1 replies
  • 0 likes
  • 1772 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not letting me log in????

Spotify won't let me log in and I've tried using my email, the first part of my email, and my username. I've reset my password and it's still saying something is incorrect. This happened out of no where when I started up spotify on my my phone, and I...

  • Newbie
  • Spotify won't let me log in and I've tried using my email, the first part of my email, and my username. I've reset my password and it's still saying something is incorrect. This happened out of no wh...
  • user-removed
  • Not applicable
  • 1852 Views
  • 12 replies
  • 0 likes
  • Account
  • 1852 Views
  • 12 replies
  • 0 likes

Solved!! Username

Recently just made a new account to start fresh and bought premium right away. I just now realized that I have this awful username of just random numbers. I really don't want that and I think it would be so much easier to have a short username to rep...

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  • Casual Listener
  •  Recently just made a new account to start fresh and bought premium right away. I just now realized that I have this awful username of just random numbers. I really don't want that and I think i...
  • rynh
  • Casual Listener
  • 820 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 820 Views
  • 1 replies
  • 0 likes

Solved!! Potential Security Vulnerability in iPhone App - Unauthorized Spotify Account Usage;

Frankly, I'm baffled by this one. Hoping someone else has seen (or solved) a similar problem. About two months ago, I noticed several playlist from an artist that I did not recognize being listed as "Recently Played" on my iPhone. I listen to all typ...

  • Music Fan
  •  Frankly, I'm baffled by this one. Hoping someone else has seen (or solved) a similar problem.   About two months ago, I noticed several playlist from an artist that I did not recognize b...
  • LouieFig
  • Newbie
  • 4193 Views
  • 17 replies
  • 5 likes
  • Account
    Login
    Premium
  • 4193 Views
  • 17 replies
  • 5 likes

Solved!! Payment by Spotify Gift Card

Are two $10.00 Spotify Gift Cards needed to receive one month of premium service? The cost of the monthly Spotify service in the US shows $9.99 plus tax.

  • Casual Listener
  • Are two $10.00 Spotify Gift Cards needed to receive one month of premium service? The cost of the monthly Spotify service in the US shows $9.99 plus tax.
  • rushfanmike
  • Casual Listener
  • 397 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 397 Views
  • 2 replies
  • 0 likes

Artist's name capitalization

Hi. I readed lot of simliar articles about this, but there are old and not about my specific problem. I want to have my artsit's name "caddythekid", with small letters all. Is that possible for realising music with this artist name. I mean without ca...

  • Newbie
  • Hi. I readed lot of simliar articles about this, but there are old and not about my specific problem.   I want to have my artsit's name "caddythekid", with small letters all. Is that possible ...
  • Maxim
  • Spotify Star
  • 1340 Views
  • 1 replies
  • 0 likes
  • Account
  • 1340 Views
  • 1 replies
  • 0 likes

Solved!! I lost the control of my account lost all my playlists and there are new playlists including 1 song

Today morning i could not login to my spotify, everytime i tried it said i had the wrong password or i logged in and kicked out suddenly without any warning. Now i got the control back by changing my password but all of my playlists are deleted and n...

  • Casual Listener
  • Today morning i could not login to my spotify, everytime i tried it said i had the wrong password or i logged in and kicked out suddenly without any warning. Now i got the control back by changing my...
  • osornios
  • Spotify Star
  • 552 Views
  • 4 replies
  • 0 likes
  • 552 Views
  • 4 replies
  • 0 likes

Cant Log In

For some reason I was logged out of my spotify account today. When I tried to log back into my account I was given an error message that reads "Unable to log in either username or password is incorrect." I've tried every possible solution listed on y...

  • Newbie
  • For some reason I was logged out of my spotify account today. When I tried to log back into my account I was given an error message that reads "Unable to log in either username or password is incorre...
  • phan_times
  • Community Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

How Can I Get Live Customer Service from Spotify?

I desperately need to talk to a real live person regarding my boyfriend's Spotify account. He recently died very suddenly, and his device cannot be recovered. He was an amazing DJ and musician who had many custom made playlists that we cannot figure ...

  • Newbie
  • I desperately need to talk to a real live person regarding my boyfriend's Spotify account. He recently died very suddenly, and his device cannot be recovered. He was an amazing DJ and musician who ha...
  • user-removed
  • Not applicable
  • 695 Views
  • 1 replies
  • 0 likes
  • 695 Views
  • 1 replies
  • 0 likes

Can't log in.

Today I got an email from Spotify saying that I was using unauthorized apps on my account and that I needed to uninstall the apps to use my account again. I uninstalled Spotify, even though I didn't have anything "unauthorized" and reinstalled it. I ...

  • Casual Listener
  • Today I got an email from Spotify saying that I was using unauthorized apps on my account and that I needed to uninstall the apps to use my account again. I uninstalled Spotify, even though I didn't ...
  • Jen96
  • Casual Listener
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes