My account has been HACKED!

[user-removed]

Hi, my Premium account has been reset.

This means that I had to re-login (I use the "log in with facebook feature") and I found out that I had no more premium activated, even if my money has been taken from my account this month also.

Moreover, all my downloaded music just disappeared from my iPhone. I tried to login with all my possible credentials (maybe I used a different login for my Premium account) but nothing seems to work. I tried to reset the password of the possible username I used, I receive a message in which I am told that I have received a mail with the instructions to reset the password, but nothing comes. I can provide a copy of the bank statement showing I am regularly paying the fee for Premium access. Please help. Thanks

[user-removed]

Update: I also tried to access from my iPad (a device I haven't been using for months for Spotify) and I had an error message of wrong username / wrong password, like if my account had been deleted.