so my account has been hacked and I get this message back from support
Thanks for getting in touch, I hope you are well.
I'm sorry to hear you are having these problems with your account. I'm going to send this over to our content team who will have a look at your account and will get back to you shortly. This may take a little time so please be patient and everything will be sorted out for you.
Have a nice day!
Justin | Advisor
Spotify Customer Services
so I guess when a customers account gets hacked that its not a priority and will take time to fix.....AWESOME SERVICE GUYS!