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My account seems to be linked with another account

My account seems to be linked with another account

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Plan

Premium

Country

Canada

Device

iPhone XR

Operating System

iOS 13.6

 

My Question or Issue

my account seems to be linked with someone else’s... my user name but all the for you playlists are for someone else in a different name

i have logged out and changed my

password but I don’t know how to fix it

 

Reply
3 Replies

Hey there @Mikiala,

 

Thanks for reaching out to us about this and for trying those steps already.

 

We'd suggest you go here and follow the steps to ensure your account is fully secured.

 

Let us know how it goes! If you have questions, don't hesitate to reach out to us.

 

Take care!

Thanks so much, I tried that and it’s still linking someone else’s account. Any other suggestions?

Hey there again @Mikiala,

 

Thanks for the information.

 

We'd suggest for you to click here and contact our support. They can investigate this further.

 

If you have questions, you can always reach out to us.

 

Stay safe!

PetyaModerator
 
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