Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

My code is invalid

My code is invalid

I bought a code in a store for 100 Swedish Crowns (In Coop) and when I try to redeem the code, it says it´s invalid. I typed the code 10 times and it doesn´t work. Can someone help me?

 

I used Premium for free in 2 months.

Reply
2 Replies

Hello,


It's best to go ahead and check with customer support via this link.

Make sure to respond to the automated e-mail, you are going to receive after submiting the form.

One of the Spotify agents is going to get back to you in 24-48h.

 

Hi there and welcome to the community,

 

It looks like the store didn't activate your code yet.

It's best to return to the store and ask them to activate it for you.

 


What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random