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My display name isn't the same as my log-in username

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My display name isn't the same as my log-in username

I just created a new account and when I'm logged in it shows my proper username but to log-in I have to use a random string of letters and numbers. Is there anyway I can get them to match because the reason I made a new account is becuse this is what I had to do with my old one. I also checked that my username wasn't already taken by going onto the forgotten password bit and it said my username wasn't associated with any active Spotify account.

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Marked as solution

Hey @user-removed,

 

Thanks for reaching out.

 

As Spotify looks to improve the overall experience, they’re now automatically generating usernames, hence the random letters and numbers.

 

You don’t need to remember this to log in. You can access your account with your email address and password.

 

During signup, you were able to personalize your account by creating a profile name that’s displayed in the app. There’s no limitations to a profile name, so you were able to choose any name you like 🙂

 

Let me know if you have any questions.

MaximSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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3 Replies

Hi there,

welcome to spotify! and sorry to hear about this issue but it may just be due to the fact that you have a new spotify account.. just give it a few days and should be fine:).

if the issue still persists after a while don't hesisitate to reply back onto this thread and we'll try and sort you another solution!..

Thanks:)

 

if you liked this reply don't hesitate to drop a kudos and if you have any questions don't hesitate to ask me

Marked as solution

Hey @user-removed,

 

Thanks for reaching out.

 

As Spotify looks to improve the overall experience, they’re now automatically generating usernames, hence the random letters and numbers.

 

You don’t need to remember this to log in. You can access your account with your email address and password.

 

During signup, you were able to personalize your account by creating a profile name that’s displayed in the app. There’s no limitations to a profile name, so you were able to choose any name you like 🙂

 

Let me know if you have any questions.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Ah okay, cheers

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