Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

My premium account was stolen. email and password was changed

My premium account was stolen. email and password was changed

someone stole my premium account, reactivated it, and then changed the email and password.

I have no access to it what so ever. they have my card information. do they have ALL the card info or just the last 4 digits just to activate the account (which I canceled last moth) 

I need my account back.  

Reply
3 Replies

The same happened to me. Also, how did you manage to write here seeing as it requires an account?

made a new account. this is not my premium account 

Hey @Frozenlegault and @csarmi,

 

Thanks for getting in touch!

 

If you suspect that another person has taken over your account, be sure to follow the steps on this page.

 

Should help you out. Let us know if you have further questions.

 

Have a nice day!

Suggested posts