NEED HELP

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NEED HELP

Casual Listener

Hi i really need help. I created an account other than this one and subscribed to premium i need to cancel that subscription but i forgot my emal and password to that account and i have to keep paying the fee. I have contacted spotify countless times and they said they would email me back but they havent. PLEASE HELP ME! 

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Re: NEED HELP

Community Legend

Hi. Unfortunately there's no other way. You have to contact them:

 

Go to Spotify with this link: https://www.spotify.com/about-us/contact/contact-spotify-support/ If you get an automated reply email telling you to check the help section or the community, you need to reply back to it. Support usually replies within 24-48 hours

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