Need help with a family accoutn and my old account created through Facebook

[MattCzech]

Hello, I need help.

I had only 1 account created through Facebook and I have there all my playlists and such. Today me and my family decided to start a family subscription and I didn't understand it very well so I created a completely new account and I was hoping I could then connect from it to my Facebook profile to get back my playlists. But it seems like I cannot and I've already paid for the subscription and I don't know how to connect my Facebook profile to this new account again.

Any suggestions please?

I thought about canceling the subscription and then buying it again on my old profile, but what happens when I cancel it today (the day of activation)? Will we still have the premium for the month? Can I use the same credit card for the old account?

I would very much appreaciate any help.

Thank you.

[SergioDavid]

Hey @MattCzech, welcome to the Community!

In this case, we suggest you reach out to our team through Twitter or Facebook. They'll be able to take a look at your accounts to help you transfer your tunes over.

Hope that helps.