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VoltaireDeLeon
Casual Listener

Morning,

 

Trying to upgrade to Family Spotify but this error keeps popping up:

Oops! Something went wrong. Please try again later.

 

Please Help! tried clearing the cookies and caches and switching browsers but still no go....

3 Replies

FabianS_Bogota
Roadie

Hey @VoltaireDeLeon!

 

It's not cool that this happens. Just to confirm, are you using the available payment methods showed in here?

 

If you still have a hard time, the best thing to do is get in contact with the support team. You can reach them on Facebook or Twitter at @SpotifyCares or via email here.

 

Let us know how it goes.

VoltaireDeLeon
Casual Listener

Hi Fabian!

 

I tried paying with my mastercard (debit) I read other threads about paying using debit card. some works but there are some that doesnt. I just want to know if it IS really possible to pay with debit card.

 

Thanks!

NoLifeKingRL
Casual Listener

I was getting the same problem on the webplayer.  This is going to sound insane.  I was going to uninstall and reinstall chrome to try to fix this and while doing that I noticed that a Pandora app was installed by default on my windows 10 machine.

 

I uninstalled that and immediately the problem was gone.  Probably just coincidence, but I'm happy spotify is working again.

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