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PREMIUM ACCOUNT GOT HACKED

PREMIUM ACCOUNT GOT HACKED

How I can get full access back to my Spotify Premium account? Been paying for it since 2012 and now someone has hacked it and changed phone number, email and password...

I can log in with my facebook, but cannot change account credentials (email, phone number, password).

How can this kinda thing happen without me even know about it?

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My premium account also appears to have been hacked. Some playlists deleted (including a favourite that's been lovingly compiled over the last 8 years...argh!) and other unwanted playlists added.

I've been able to change the password, but the same thing has happened since doing so. 
Have emailed Spotify. Good luck getting yours sorted out.

Hey @Juzane, welcome to the Community!

 

Seems like your account has been comprimised. Contact SpotifyCares via twitter @SpotifyCares, or contact them via the contact form.

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