Announcements

Password reset keeps saying invalid

Password reset keeps saying invalid

 

Plan

Free

Country

 USA

Device

Macbook pro, Iphone

Operating System

iOS 10

 

My Question or Issue

 

Hi, I recently got logged out of my spotify account randomly while listening to music. I tried logging back in but I forgot my password. I used the password reset but it said it was invalid everytime I did it. I used incognito but that didnt seem to work either. When I tried logging into my account on my laptop, it said my account didnt exist and I wasnt able to reset my password.

 

 

Reply
3 Replies

Hi there,

 

Did you sign up for Spotify using Facebook?

 

Thanks! 🙂

BruneliciaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

No, I used my email

 

Hi @4nn4_st, can you please share a screenshot of the error message?

BruneliciaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts