Payment Problem (Turkey)

[ouatif]

Hello there;

It's been almost 5 months that i have premium account but since last week, i keep getting e-mails that my payment wasn't a success and i have to update my payment info. BUT whenever i try to update it, it says i have a problem with my bank which i don't. I've tried several different credit cards but it keeps saying there's something wrong with my bank.

I need help as soon as possible!

Thanks!

[KatesHere]

Hello and welcome in the community!
This doesn't sound right! Can you try again after clearing the cache/cookies in your browser/ trying via another broswer or in the incognito window in your current one?

Let me know if how it worked!
K

[ouatif]

It didn't work, and still doesn't work. I'll go mental.

I am trying to pay and the keeps refusing. 

Really really annoying.

But thanks for your trouble

[KatesHere]

Hey again!
Have you contacted your bank to check if there is an issue with your card? Like, reaching its expiration date for example...
K