Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Unknown Payment Method?

Unknown Payment Method?

Hello, 

 

I have just subcribed to spotify premium, it is finally successful. However, I do not know what was my payment method. 

 

Earlier today, i tried using my credit card multiple times as the screen did not respond and it just refresh onto the same page. Then I tried using paypal, same thing happened. After i logged into Paypal and approved, it went back to the empty spotify subcribe page. 

 

I just checked it, and it states that i am now on spotify premium, I checked the receipt too. However, the "Payment" entry writes "none". 

 

Please help. 

Reply
1 Reply

Hey there, welcome to the community!
Has it been fixed? Sometimes it takes a bit for the system to register them in your account...

Let me know if it persists!
K
-------------------------------------------------------------------------

Treat others the way you want to be treated!
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Star? Join us!

Suggested posts