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Plan familiar

Plan familiar

Hola, bueno les comento, mi hermana contrato spotify y me mando el link de plan familiar a mi facebook, y he tratado de todas formas y me dise que no se pudo verificar que viva con el titular de la cuenta aue en este caso es mi hermana, siedo que si vivo con eya, espero respuestas, saludos.

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Cuando aceptes el link te llevará a una ventana donde tendrás que ingresar tu domicilio para verificar que son familia y poder ser parte del plan familiar, en ese entonces debes preguntarle a tu hermana la dirección exacta que utilizo ella cuando contrato el plan familiar premium, una vez lo agregues ya serás parte del plan.

Hola @user-removed, welcome to the Spotify Community!

 

If the suggestion above doesn't work for you, I suggest you get in touch with the Spotify staff - simply drop them a line on social media (Twitter or Facebook) or by using the contact form. Make sure, if you use the latter, to reply to the automated email you'll receive directing you back to the help pages, even if it's from a no-reply.

Support usually gets back within a day or two.

 

Hope this was helpful!

Have a great day,

BittencourtSpotify Star
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