Playlists Being Falsely Reported!!!

[30secondindie]

I've been put into an extremely frustrating situation that some of you may have also had problems with. Someone is falsely reporting my playlists, and there's nothing I can do about it. When someone reports your playlist, Spotify will automatically remove the playlist title, playlist bio, and playlist avatar, even if there is nothing that is breaking the rules of the user agreement policy. 

I run a rather large Indie/Alternative music blog, and my most recent Spotify playlist quickly gained traction and was starting to build a pretty decent sized following. However, I woke up two days after creating it to find that playlist title was blank and there was no bio. Thinking this was an error or glitch in the system, I changed it back. Not more than 30 minutes later, everything went blank again. After 5 more times of this happening, I contacted Spotify about this issue. They let me know that someone has been reporting my playlist for copyright. Well, I had no playlist picture, I was using the standard Spotify playlist art, the title was "Positive Energy Indie/Alternative Tunes" and there was absolutely nothing that would suggest a copyright issue. To fix this issue and get my playlist back, I had to file a counter-claim, and the user who flagged my playlist will have 10 days to respond. However, even if my playlist gets republished, that same user can report it again and I will be in this same issue all over again. Spotify also told me that it would be extremely hard to pinpoint the user that is falsely reporting my playlist, so there's pretty much nothing I can do about it.

As someone that depends on Spotify for my music blog and social media channels, I can not afford to have someone reporting my playlists just for the fun of it, whether that be for better SEO rankings or just because they don't like my channel. I do not wish this problem on anyone, and I think it is an absolutely terribly flawed system that can be abused way too often. There has to be a better reporting system on Spotify's end, or at least some greater protection for users that value Spotify's service and depend on it for their business. 

[30secondindie]

Hey there folks!

Thanks for reporting this to us and we're sorry to hear that this has been happening to you.

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[janwodnicki]

Hi everyone, my girlfriend was having this problem so I created a script to store legitimate changes to playlists every minute and then re-upload the name, description, and playlist cover image when the name was taken down (It's impossible to change a playlist title to nothing unless reported). I couldn't believe how insane these bot nets are, one of her playlists gets reported every 13 minutes like clockwork. I'm turning the script into a free web dashboard and will be adding more functionality (maybe tracking playlist growth? open to suggestions). I don't want to publish my email here but you can DM me on Instagram (same username as here) if you're interested in using it too.

[llisi308]

Unfortunately, I have the same problem. My playlist has been reported several times the last year but since 4 days I get reported every 3 minutes and I'm exhausted about adding back the name. I also already skipped adding the picture and description.

I am sure that somebody programmed something in order to be able to report my playlist that often - or they really do not have any hobbies. 

It really is frustrating and I have already talked to the spotify support but they do not have any solution yet and I can see that a lot of people have this problem.

It's a huge problem spotify just ignores or at least it takes ages for them to solve this problem. Maybe it isn't that huge problem to Spotify as the Playlists from small creaters won't get popular anymore, so the big automatically created Playlists by Spotify stay on top of the charts.

I am very disappointed.

[michelleblaho]

Very interested in this open-source script!!!

[llisi308]

Hi I tried reaching out to you on Instagram, but I cannot send a message to you as you are a private profile. I am very interested in the script. Thank you!

[leoebabi]

Hi all, I published a script that works well for me, feel free to use it and suggest improvements (or contribute yourself!)
https://github.com/leonardospina/spotifyPlaylistUpdater/

[JFC_Alves]

Hi everyone!

Well, now Spotify has another email content to tell me that my playlists are taken down. I even can't answer those emails. Incredible!

So I will let my taken down's playlists as they are.

I can't win this, so the best thing is to do nothing.

I appreciate the people who create fix but I don't understand nothing in computer.

So Merry Christmas to all.

[leoebabi]

Please give a try to my workaround, not a real solution but it worked for me with my 40k followers playlist.

https://community.spotify.com/t5/Accounts/Playlists-Being-Falsely-Reported/m-p/5315940/highlight/tru...

[SkyVaj0]

I want so badly to know who it is.😡

Really hate that Spotify just lets this happen😠. It takes away from the pleasure of listening. Think they should share who keeps reporting the list. Because this is not something that happens once.😭

[brianruizc]

Hello, can you help me? I'm having the same issue.

[leoebabi]

https://community.spotify.com/t5/Accounts/Playlists-Being-Falsely-Reported/m-p/5316372/highlight/tru...

[brianruizc]

What is a workaround? I know nothing about computers 😞

[SunFin1]

Hi @Elena,  a playlist I curated got banned for no reason since it started getting likes and interactions on the app. There was no fore warning following this ban on Spotify, I want to know the reason for it and how to uplift the ban. Am hoping for a response as soon as possible. Thank you.
**bleep**
Operating system - Windows

[SunFin1]

Hi elena, 

My Spotify playlist got banned for being false reported by rival playlist curators. I need it to be recovered and reviewed.

Here is the link to the playlist https://open.spotify.com/playlist/1YraENBk59ecHgSOiZlajd?si=UjFmnwi7Q5qh827n25HZSw&utm_source=copy-l...

The email linked to the playlist -

• **bleep**

[chatnuage]

Hello Leoebabi,

I saw your best piano songs playlist on Spotify. I just released 2 tracks of my piano solo album, would you listen to them 🙂 ?

Charlène Juarez / First Love(r) and It's not over

Thank you by advance !

Charlène

[delli_travels]

I got an email saying "the following content to be in violation of our content policies, and we have removed it". But I can't find anything wrong. I changed the tittle, description and cover picture, but it keeps getting removed. I can't find a chat support or any help to point out what is wrong.

[shelbyaukerman]

Solution

I have dealt with this the past few weeks. After going through many different Spotify help portals I came to a solution. I contacted a person through the help line. The fifth person I talked to was able to transfer my conversation over to someone who is higher up. That person then reported the situation for me to an even higher source. I also responded to the Policy Notification email directly several times. After all of this, I eventually got a response from Infringement Claim Response. They said in the email that they prevented the issues from happening to my playlist again. Basically my playlist is now protected from this issue. The email was sent from infringement - claim - response at Spotify dot com. I can't put the actual email because Spotify will bleep it. If I were you I would try directly emailing that email since that is who fixed the problem for me. This took several weeks of accessing the help line, contacting Spotify through Facebook and Instagram, and replying to the email about 7 times. I would also see if the person you are contacting through the help line can just immediately transfer the conversation over to someone "higher up" who is able to help with the issue. I would also reply directly to the Policy Notification email that you receive every time you get it. This is what worked for me. I now just have to make sure that this issue is truly fixed and that my playlist won't get reported again. Hope this helps! 

[Scarab]

I am getting my playlist title and description removed almost daily with this violation email stating "spotify:playlist:61ByXTsDGzNyRn37xtisfz"  every time I reply  asking for clarity on what the violation is as my playlist with over 3500 likes is just music.  Family orientated not vulgar music.  The playlist is called Best Camping Mix EVER and has been around since 2016.  Only recently has this issue come up.  I have tried reducing the playlist in content, the name, description, the image which is one I took so no copywrite issues.  But I have had ZERO replies from my emails and this is getting annoying.  Any help on what this violation actually means is greatly appreciated 

spotify:playlist:61ByXTsDGzNyRn37xtisfz

Makes NO SENSE.  

Thanks for any assistance on this

[carzubio]

Years later, and this has been happening to me too. Spotify support has been useless and refuse to even address my concerns. They just say "we can't help you with this and will be closing the chat." I think I'll be switching to Amazon Music, this is a ridiculous policy.

[raininginpanama]

Does anyone get these emails:
It has come to Spotify’s attention that your account has engaged in unauthorized use of the Spotify service in violation of the Terms. Spotify has therefore removed the ability for one or more of your playlists to be available publicly.

And your playlist is made private and no longer accessible to anyone?  (removed from anyone elses ability to listen to it) 

I have written several times in reply to find out what terms I have violated and how I can fix it to be sure this doesn't happen again in the future.  No response. 

[ChrisHeld]

Yes, I have had this a couple of days ago and I have no clue why.

- I have no copyrighted image
- no offensive text in my description

- I'm not using a bot on my playlist (wouldn't even know how to do that).

- Can't think of any more violations that I could possibly breech. I mean.... the music on the playlist is from Spotify and can't possibly be a violation....right? 😐

I'm now worried my playlist got taken down because I listen to it myself every day during working hours. I play it a lot because I love it a lot. Is that illegal?

Does anybody here know what to do about this in the long time that past snce this has been going on? As in: does anybody know any channels that will listen/help/clarify?

Cheers,

Chris