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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ironhoodie
  • Visitor
  • 224096 Views
  • 733 replies
  • 70 likes
  • Account
  • 224096 Views
  • 733 replies
  • 70 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1112249 Views
  • 118 replies
  • 106 likes
  • Account
  • 1112249 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 58921 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 58921 Views
  • 61 replies
  • 8 likes

Superuser Contribution When I ask Google Home to shuffle daily mix, it instead shuffles a album by Luis Masters.

PlanPremiumCountryCanadaDeviceGoogle Home My Question or Issue:When asking Google Home to shuffle Daily Mix, it instead plays a album by Luis Masters. This started happening on the 24th of November and applies to all 6 Daily Mixes

  • Newbie
  • Plan Premium Country Canada Device Google Home   My Question or Issue: When asking Google Home to shuffle Daily Mix, it instead plays a album by Luis Masters. This started happening on t...
  • Elena
  • Moderator
  • 323 Views
  • 1 replies
  • 0 likes
  • Account
  • 323 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Community profile lost after switching from facebook-connected to email-based account?

Hi there, apparently I do not have access to my old facebook-connected profile here in the community after switching to a new, e-mail based account. Is there a way to merge my new account (alexanderklar) with my old one (klar)? Or maybe reactivate ac...

  • Visitor
  • Hi there,   apparently I do not have access to my old facebook-connected profile here in the community after switching to a new, e-mail based account.   Is there a way to merge my new a...
  • serbanpaun
  • Regular
  • 744 Views
  • 10 replies
  • 0 likes
  • Account
  • 744 Views
  • 10 replies
  • 0 likes

Superuser Contribution Want to change email

I have a premium family account, based in Sweden.I want to change my work email (leaving jobs) which I use for my profile, to my private gmail. But this is being used for one of my daughters, but I can't change to her email address as it says that it...

  • Casual Listener
  • I have a premium family account, based in Sweden. I want to change my work email (leaving jobs) which I use for my profile, to my private gmail. But this is being used for one of my daughters, but I...
  • Jeremy
  • Spotify
  • 449 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 449 Views
  • 6 replies
  • 0 likes

Superuser Contribution Same email used for 2 accounts

Hello,First of all let me apologise for my poor english...Like said in the subject I have to accounts : one free and one premium. The premium account is used on android devices across my family and the free account is no more used. The problem is whe...

  • Visitor
  • Hello, First of all let me apologise for my poor english... Like said in the subject I have to accounts : one free and one premium. The premium account is used on android devices across my family a...
  • julienleclercq1
  • Newbie
  • 299 Views
  • 2 replies
  • 0 likes
  • Account
  • 299 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Cannot change region to my account

Hey there, I'm having an issue where it's not updating my region from the EU (Malta) to the UK and is still charging my UK card in Euros...I can't fix this and now I can't listen to my music EVEN THOUGH it says I'm premium but still locks my account ...

  • Casual Listener
  • Hey there,   I'm having an issue where it's not updating my region from the EU (Malta) to the UK and is still charging my UK card in Euros... I can't fix this and now I can't listen to my mus...
  • Eni
  • Moderator
  • 593 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 593 Views
  • 3 replies
  • 0 likes

Multiple streams on Alexa devices under a single Google account

I just signed up for premium and the first thing I seem to have found is the single-stream limit. Ok, so I need a family plan... but then to use that on my Alexa devices I'll have to make a separate Amazon accounts for each device to associate with t...

  • Newbie
  • I just signed up for premium and the first thing I seem to have found is the single-stream limit.  Ok, so I need a family plan...  but then to use that on my Alexa devices I'll have to make...
  • manoochca
  • Visitor
  • 2275 Views
  • 5 replies
  • 0 likes
  • Premium
  • 2275 Views
  • 5 replies
  • 0 likes

Superuser Contribution Plays not counting for Artists release

PlanFree & PremiumCountryWorldwideDeviceAndroid and Apple mobile phones Hi everyone!Hope you´re all doing well.I have an issue with spotify for the last three releases of my band Riot in the Attic.The day the songs were released, each time we started...

  • Casual Listener
  • Plan Free & Premium Country Worldwide Device Android and Apple mobile phones   Hi everyone! Hope you´re all doing well. I have an issue with spotify for the last three releases of m...
  • CarlosE
  • Moderator
  • 258 Views
  • 1 replies
  • 0 likes
  • Other
  • 258 Views
  • 1 replies
  • 0 likes

Me estan conbrando pagos a mi tarjeta y no tengo cuenta premium

Quiero cancelar la suscripcion que me estan cobrando a mi tarjeta ya que no lo contrate y no se que cuenta es la que este vinculada asi como domiciliadaPlanFree/PremiumCountryMexicoDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating Sy...

  • Newbie
  • Quiero cancelar la suscripcion que me estan cobrando a mi tarjeta ya que no lo contrate y no se que cuenta es la que este vinculada asi como domiciliada Plan Free/Premium Country Mexico Device ...
  • OneByBoo
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution como cambiar el correo

buenas noches necesito ayuda como cambiar el correo de mi cuenta ya que el correo que tengo dado de alta ya no existe. o algún numero donde me pueda comunicar. saludos

  • Casual Listener
  • buenas noches necesito ayuda como cambiar el correo de mi cuenta ya que el correo que tengo dado de alta ya no existe. o algún numero donde me pueda comunicar.     saludos
  • Jeremy
  • Spotify
  • 228 Views
  • 2 replies
  • 0 likes
  • 228 Views
  • 2 replies
  • 0 likes

Superuser Contribution Transfer Samsung connection to laptop

Hey guys,if this is the wrong category or something, I'm really sorry. But I have a problem with my Spotify account and I don't know where to look anymore because I can't find anything helpful anywhere.So I've had an account for a while, which I'm co...

  • Newbie
  • Hey guys, if this is the wrong category or something, I'm really sorry. But I have a problem with my Spotify account and I don't know where to look anymore because I can't find anything helpful anyw...
  • Jeremy
  • Spotify
  • 490 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 490 Views
  • 1 replies
  • 0 likes

Superuser Contribution RECUPERAR CUENTA DE ARTISTA

Hola!Hace 1 año sali de un sello discografico que hacia la distribucion de mis canciones en todas las plataformas, y posteriormente en la de SPOTIFY, al salir del sello los dueños de la disquera no quisieron darme mis plataformas, por lo que quisiera...

  • Newbie
  • Hola! Hace 1 año sali de un sello discografico que hacia la distribucion de mis canciones en todas las plataformas, y posteriormente en la de SPOTIFY, al salir del sello los dueños de la disquera no...
  • Kiril
  • Moderator
  • 2419 Views
  • 2 replies
  • 1 likes
  • Account
  • 2419 Views
  • 2 replies
  • 1 likes

Superuser Contribution Continuously required to change password.

Around once a month my password is disabled and I am required to create a new one. I do not believe my account has been hacked and I am not logged out of any devices until I reset this password, hence the timeframe inaccuracy, but I am unsure how to ...

  • Visitor
  • Around once a month my password is disabled and I am required to create a new one. I do not believe my account has been hacked and I am not logged out of any devices until I reset this password, henc...
  • Alex
  • Moderator
  • 278 Views
  • 3 replies
  • 0 likes
  • Account
  • 278 Views
  • 3 replies
  • 0 likes

Superuser Contribution Botted Reporting Playlists Falsely! Title, Cover Art, and description Removed!

Hello Spotify,My playlist is continuously being falsely reported by a bot no matter what title / cover art I use. It meets all the guidelines and does not violate Spotify's policy. This keeps removing the title, cover art, and description which makes...

  • Newbie
  • Hello Spotify, My playlist is continuously being falsely reported by a bot no matter what title / cover art I use. It meets all the guidelines and does not violate Spotify's policy. This keeps rem...
  • kaviar3019
  • Newbie
  • 463 Views
  • 2 replies
  • 0 likes
  • Account
    Other
    Premium
  • 463 Views
  • 2 replies
  • 0 likes

Solved!! Spotify doesn't let me change my country on my profile!

I've already seen that this was solved with other people, but it still remains a problem with my account! I created this account when I was in the UK, but then I moved back to Venezuela and Spotify told me I had to change my country on my profile. So...

  • Visitor
  • I've already seen that this was solved with other people, but it still remains a problem with my account!   I created this account when I was in the UK, but then I moved back to Venezuela...
  • MattSuda
  • Spotify Star
  • 288 Views
  • 2 replies
  • 0 likes
  • 288 Views
  • 2 replies
  • 0 likes

My Family can't sign up

Hi Guys, support team, any jeje, I choose an invite my family yo our family acc today, but they can sign up in the platform infinite bucle in the sign up page, not working facebook either, please i need help, also we try incognito as well and nothing...

  • Casual Listener
  • Hi Guys, support team, any jeje,    I choose an invite my family yo our family acc today, but they can sign up in the platform infinite bucle in the sign up page, not working facebook eit...
  • MattSuda
  • Spotify Star
  • 771 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 771 Views
  • 4 replies
  • 0 likes

Cuenta premium en Venezuela

hola, quisiera saber si compro una cuenta premium en Venezuela, podria usar el servicio, es que Venezuela no se encuentra entrelos paises en que spotify funciona normalmente. Si funciona compraria la cuenta

  • Newbie
  • hola, quisiera saber si compro una cuenta premium en Venezuela, podria usar el servicio, es que Venezuela no se encuentra entrelos paises en que spotify funciona normalmente.   Si funciona c...
  • MattSuda
  • Spotify Star
  • 14888 Views
  • 8 replies
  • 1 likes
  • 14888 Views
  • 8 replies
  • 1 likes

Moving to Iraq

Hi I currently pay for Spotify Premium and live in the US but I'm moving to Iraq in two months. Will Spotify even work for me there?

  • Newbie
  • Hi I currently pay for Spotify Premium and live in the US but I'm moving to Iraq in two months. Will Spotify even work for me there? 
  • MattSuda
  • Spotify Star
  • 1660 Views
  • 2 replies
  • 0 likes
  • 1660 Views
  • 2 replies
  • 0 likes

Solved!! Spotify in Iraq

PlanPremium for familyCountry Iraq My Question or Issue Hello, I would like to buy premium for family, we are in Iraq and it does not accept my credit card payment which is issued in Iraq. Could you please help? thanks. Rgds,Ahmed

  • Casual Listener
  • Plan Premium for family Country  Iraq     My Question or Issue  Hello, I would like to buy premium for family, we are in Iraq and it does not accept my credit card payment ...
  • MattSuda
  • Spotify Star
  • 4266 Views
  • 7 replies
  • 1 likes
  • Premium
    Subscription
  • 4266 Views
  • 7 replies
  • 1 likes

Superuser Contribution Can login with username but not email

Hello! I'm not sure when it started but I was unable to log in with my email. Initally I thought it was my password so I changed it a few times but still no luck. Found a thread that said I should try using my username (the random set of numbers) ins...

  • Casual Listener
  • Hello!   I'm not sure when it started but I was unable to log in with my email. Initally I thought it was my password so I changed it a few times but still no luck.   Found a thread tha...
  • Ver
  • Spotify Legend
  • 370 Views
  • 3 replies
  • 0 likes
  • Login
  • 370 Views
  • 3 replies
  • 0 likes