Help Wizard

Step 1


Please just add 2fa already

Please just add 2fa already






(Pc, Android)

Operating System

(Android Marshmellow, Windows 10)


My Question or Issue

Its been 2 months my account keep on getting compromise... I already change everything pass, email, revoking 3rd party app, logged off every device. But they still log in to my account just to give some unknown artist a view/listen. Im sick of this so please just add the 2fa already so the log in email stop.

1 Reply

Hey @Adibal, thanks for reaching out to the Community!


I’m sorry to hear about this! In this case, I’d recommend checking out this support article for the next steps to take. On that page, there is an option to get in touch with Customer Support if you need further help.

To prevent this from happening in the future, there are many measures you can take to protect your account, such as resetting your password every few months, and not using passwords you have used on other sites. There is also a great guide here for some more measures on protecting your account.

If you see an email from Spotify, and can’t tell if it’s legit, use this checklist. Of course, Spotify makes sure that all user records and platforms are completely secure around the clock.


I also agree that 2FA would be a great addition to logging in. You can add your support to this Idea here

I hope this helps.

Billy-JSpotify Star
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