Podcast verification Code to Email

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Podcast verification Code to Email

paddycrosse
Regular

Hi, 

 

My podcast was removed from Spotify for some reason, and while trying to re-add it, I'm stuck at the 8-digit verification code stage, as it doesn't seem to be sending to my registered email address?... 

 

Can you help please?

9 Replies

Re: Podcast verification Code to Email

Rock Star 22
Rock Star 22

Hey @paddycrosse 

 

You should try with a different browser, or open a private window (incognito mode), and see if that does it.

 

Also, try in a different device (computer, tablet, etc.)

 

Hope it helps. :)

osorniosRock Star 22
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Note: I'm not a Spotify employee.

Re: Podcast verification Code to Email

paddycrosse
Regular

Have tried that, and i'm not sure what difference it would have made anyway really... But after trying it on three different devices, (mac and windows), the verfication code doesn't seem to send to my registered email address.

 

Is there any way I could check what email address it is sending to? 

Re: Podcast verification Code to Email

Rock Star 22
Rock Star 22

@paddycrosse 

 

You should check out this Spotify for Podcasters FAQ article for more info on how to double check the email address used for verification and how to correct it, if needed.

 

Hope it helps. :)

osorniosRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Podcast verification Code to Email

paddycrosse
Regular

Hi,

 

Nope, hasn't helped at all, I'm not receiving any email for the code to the email account I used to set it up.

 

I'm still not clear as to why my podcast was removed without reason in the first place...

Re: Podcast verification Code to Email

paddycrosse
Regular

I should also mention, i'm getting notfications from this to my email account, but still can't get the 8-digit code for some bizarre reason.

Re: Podcast verification Code to Email

paddycrosse
Regular

Is there any way to contact support for podcast issues on Spotify?... 

Hello?

Re: Podcast verification Code to Email

Rock Star 22
Rock Star 22

@paddycrosse 

 

Yes, in the article you can find an email address to reach out to Spotify regarding your issue. It should be at the bottom of the FAQ page. :)

osorniosRock Star 22
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Podcast verification Code to Email

MDGAvivamiento
Visitor

Which hosting provider are you using? I had the same problem with Soundcloud, and all I had to do was to go to Settings > Content > Select email to show on public information.

 

Hope it helps :)

 

 

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Re: Podcast verification Code to Email

BIGYEET
Visitor

this is it bois
thanks broski

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