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Possible account hack

Possible account hack

Okay so I think my account has been hacked. I have been logged out on all my devices, my email has been changed and my password now doesnt work. I cant log in anywhere. I have requested a new password to my email account using my username, but no email has came through so I am guessing the hacker has changed the email linked to my account. Can anyone help please?

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1 Reply

Hey @craigcowan1,

 

I'd recommend taking a look at this support article: https://support.spotify.com/account_payment_help/privacy/someone-has-gained-access-to-my-account/.

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