Premium family Spotify account hacked

[maklara]

Somebody plays songs on my Spotify on device I don’t know. I think somebody gain my Facebook login due to leak in previous days and now use my Spotify account. I get I have to make another account. But tell me how to copy my playlists from the old one to new one? My account is *snip*. Thank you.

Marketa

[YahTehgz]

Hi @maklara

Thank you for using Spotify. I'm very sorry for some inconvenient it brought to you. My opinion may not be the best solution but I hope it will help solved your problem.

Regarding your concern, this is what I did in order for me to have my playlist on my old account transfer or saved to my new account.

Desktop App

Steps:

1. I open my old account, and make  public all the playlist that I want to copy or saved to my new account.
2. After doing so, I logged in my new account, then I follow  my old account  and "Follow" as well all the playlists in there.
   1. *(I assumed that you also know how to "follow" you account) 
3. Then all those playlist are now transfered in my new account.

I hope that helps a little.

Note: I'm a "scientist-like person". I do a lot of experimentation just to discover new solutions and ideas. So I don't know if that thing works on you.

Just lemme know which part that you don't understand then I can explain it further.

Have a nice day!

Sincerely,

~Y

[Peter]

Hey @maklara.

Just wanted to let you know that if you ever get your account hacked again, there's no need to go through the hassle of creating a new account. Just get in touch with our Customer Support team here and they will be able to secure your account for you.

Hope that helps 🙂