Premium user in Korea. after Factory Reset - can no longer download the phone app

[Loz123123]

I pay for Spotify Premium and I live in South Korea.

The mobile phone app was working perfectly until I had to do a Factory Reset on my phone (Galaxy S3)
 and now when I try to download the app it's saying that the app is unavailable to me.

Please help

[Loz123123]

I pay for Spotify Premium and I live in South Korea.

The mobile phone app was working perfectly until I had to do a Factory Reset on my phone (Galaxy S3)
 and now when I try to download the app it's saying that the app is unavailable to me.

Please help

[Peter__ · Accepted solution]

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@Loz123123 wrote:

I pay for Spotify Premium and I live in South Korea.

The mobile phone app was working perfectly until I had to do a Factory Reset on my phone (Galaxy S3)
 and now when I try to download the app it's saying that the app is unavailable to me.

Please help

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Hey! Welcome to the community 🙂 

You won't be able to get it through google play, since you are outside of a Spotify launch country. 

However, you might be able to download and install manually by pointing your mobile browser to m.spotify.com and following the steps in install manually.

Peter

[Peter__ · Accepted solution]

I pay for Spotify Premium and I live in South Korea.

The mobile phone app was working perfectly until I had to do a Factory Reset on my phone (Galaxy S3)
 and now when I try to download the app it's saying that the app is unavailable to me.

Please help

[Loz123123]

Oh my god, you're amazing haha.... I thought that i was going to be without Spotify!!!

Thanks so much!!!

[Chrisarettig]

Hey, I'm having a similar problem to the one initially posted here. I just picked up a Galaxy S3 in South Korea, and when I follow the instructions you posted here, I get this screen on my phone (attatched image). Any ideas on what to do? I'd love to keep paying for an using Spotify, so if there's a way that I can, I will.

[Joe]

The mobile site is broken but I escalated this yesterday and it should be fixed pretty quickly.

[Chrisarettig]

Ooohh, good to know. I hope I'm able to get it installed on my korean phone. That would make life just dandy. 🙂

[Joe]

Hopefully you'll soon be rocking 🙂