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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 414390 Views
  • 965 replies
  • 108 likes
  • Account
  • 414390 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1181199 Views
  • 119 replies
  • 115 likes
  • Account
  • 1181199 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101440 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101440 Views
  • 68 replies
  • 10 likes

Solved!! If its free??

Then why the need for any Credit card info Whatsoever??? This is complete BS! Free means FREE!! No credit card no stinking trial period!! What the hell is the matter with people these days? Can't trust even Spotify to be truthfull? What a scam back t...

  • Newbie
  • Then why the need for any Credit card info Whatsoever??? This is complete BS! Free means FREE!! No credit card no stinking trial period!! What the hell is the matter with people these days? Can't tru...
  • Peter__
  • Community Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Can not get a new password

Dear Spotify, I lost my password for my account in June and tried to get a new one. However it did not work, it might be since I had the account connected to my facebook account. I have emailed you twice but no answer. My case number is # 00777174. P...

  • Casual Listener
  • Dear Spotify,   I lost my password for my account in June and tried to get a new one. However it did not work, it might be since I had the account connected to my facebook account. I have em...
  • Greg
  • Roadie
  • 523 Views
  • 8 replies
  • 0 likes
  • 523 Views
  • 8 replies
  • 0 likes

Can I use Spotify for free on my Blackberry

Hey all together, I just downloaded Spotify for my BlackBerry Curve 9360 and I don't use Spotify premium. Can I use the app anyways or do I need a premium account? Because it seams to work for free. I'm kinda confused. All the best, Ally

  • Newbie
  • Hey all together, I just downloaded Spotify for my BlackBerry Curve 9360 and I don't use Spotify premium. Can I use the app anyways or do I need a premium account? Because it seams to work for ...
  • Peter__
  • Community Legend
  • 630 Views
  • 4 replies
  • 0 likes
  • 630 Views
  • 4 replies
  • 0 likes

NEED HELP with Payment issues

I was charged for a full year suscription $127 which I DID NOT authorize. I authorized a monthly payment. I need a refund but i Cannot find a phone number to call besides a contact form that I filled out. I filled the form and it's been over a week t...

  • Newbie
  • I was charged for a full year suscription $127  which I DID NOT authorize. I authorized a monthly payment.  I need a refund but i Cannot find a phone number to call besides a contact form t...
  • Peter__
  • Community Legend
  • 186 Views
  • 2 replies
  • 0 likes
  • 186 Views
  • 2 replies
  • 0 likes

Regretted downgrade to "Unlimited" - What Now ?!

Well, I'll try to describe my problem in this forum - since Spotify appearently don't find my payments good enough to provide chat support (maybe I'm wrong - but I couldn't find any). I have downgraded my account from Premium to Unlimited, which will...

  • Casual Listener
  • Well, I'll try to describe my problem in this forum - since Spotify appearently don't find my payments good enough to provide chat support 😉 (maybe I'm wrong - but I couldn't find any).   I...
  • Peter__
  • Community Legend
  • 298 Views
  • 4 replies
  • 0 likes
  • 298 Views
  • 4 replies
  • 0 likes

Unable to use current premium username and password to log onto TiVo box

Very frustrating. Virgin Media unable to help even after sending an engineer round. Any suggestions would be gratefully received

  • Casual Listener
  • Very frustrating. Virgin Media unable to help even after sending an engineer round. Any suggestions would be gratefully received
  • Peter__
  • Community Legend
  • 328 Views
  • 3 replies
  • 0 likes
  • 328 Views
  • 3 replies
  • 0 likes

Change from Facebook login to login with Spotify details.

how can I change from facebook logon to spotify login, since I don not use facebook anymore and have deleted facebook account

  • Casual Listener
  • how can I change from facebook logon to spotify login, since I don not use facebook anymore and have deleted facebook account
  • Liam
  • Community Legend
  • 321 Views
  • 3 replies
  • 0 likes
  • 321 Views
  • 3 replies
  • 0 likes

Solved!! Can't find date of account subscription

Maybe I'm missing something out but I can't find anywhere the exact date of my Spotify account subscription. I think my 6-months period is ending right now but I'd like to know exactly when this happens... but I can't. My account page only says "You'...

  • Regular
  • Maybe I'm missing something out but I can't find anywhere the exact date of my Spotify account subscription. I think my 6-months period is ending right now but I'd like to know exactly when this happ...
  • Joe
  • Community Legend
  • 684 Views
  • 11 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 684 Views
  • 11 replies
  • 0 likes

Free Trial with ads??

I signed up for the free trial to see how it works, and I'm still getting ads. Is this because it's the free trial? I thought part of the deal was NO ads.

  • Newbie
  • I signed up for the free trial to see how it works, and I'm still getting ads.  Is this because it's the free trial?  I thought part of the deal was NO ads.
  • MichaelJerzak
  • Composer
  • 311 Views
  • 1 replies
  • 2 likes
  • 311 Views
  • 1 replies
  • 2 likes

Solved!! Subscribing to a user/playlist

So I'm subscribing/following a user which has an active playlist, changing the content every now and then. But sometimes I want to save that particular playlist from that user to my account so that the content are not being replaced/changed by them. ...

  • Newbie
  • So I'm subscribing/following a user which has an active playlist, changing the content every now and then. But sometimes I want to save that particular playlist from that user to my account so that t...
  • Taylor
  • Community Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 252 Views
  • 1 replies
  • 0 likes

Wrong email.

I just updated my spotifuggle account to premium and I noticed that my email address is typed in incorrect. I went to my profile to change my email but it is now asking for a password in which I cannot remember please help. User name: thachosin1ne.ls

  • Casual Listener
  • I just updated my spotifuggle account to premium and I noticed that my email address is typed in incorrect. I went to my profile to change my email but it is now asking for a password in which I cann...
  • Adam
  • Roadie
  • 279 Views
  • 8 replies
  • 0 likes
  • Account
  • 279 Views
  • 8 replies
  • 0 likes

Solved!! Spotify in Japan

Hi, I'm a new member and will be signing up to Premium Subscription when my Trial expires next week. I am also moving to Japan for a year ? Am I able to still use Spotify Premium Australia subscription in Japan ? Any news on when you are commencing s...

  • Visitor
  • Hi, I'm a new member and will be signing up to Premium Subscription when my Trial expires next week.  I am also moving to Japan for a year ? Am I able to still use Spotify Premium Australia su...
  • user-removed
  • Not applicable
  • 1066 Views
  • 4 replies
  • 0 likes
  • Account
  • 1066 Views
  • 4 replies
  • 0 likes

Is there any way to sync my Windows media files with my Spotify?

i have a lot of music on my windows media that i cant find on spotify, and since i alredy own it, i dont want to buy them again on spotify, so is there any way i can sync them together?

  • Newbie
  • i have  a lot of music on my windows media that i cant find on spotify, and since i alredy own it, i dont want to buy them again on spotify, so is there any way i can sync them together?
  • MichaelJerzak
  • Composer
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

I can't delete my secondary Spotify account created by fb, and I can't get to my original accoun.

Hi! A secondary account was created thorough Facebook (I have the same mail adress and password for both) and now I can't terminate it so I can get to my original account that contain all my playlist, which I also pay for still!!! There is no help on...

  • Casual Listener
  • Hi!   A secondary account was created thorough Facebook (I have the same mail adress and password for both) and now I can't terminate it so I can get to my original account that contain all ...
  • morlid
  • Casual Listener
  • 396 Views
  • 6 replies
  • 0 likes
  • Account
  • 396 Views
  • 6 replies
  • 0 likes

Problem with connection to Facebook account.

I lost all my playlists.. I wanted to check something on Spotify and for this purpose I created a second account (both of them are the free ones, not premium) .... Unfortunately, I made a terrible mistake. I connected a second account to Facebook sam...

  • Regular
  • I lost all my playlists..   I wanted to check something on Spotify and for this purpose I created a second account (both of them are the free ones, not premium) .... Unfortunately, I made a ...
  • Joe
  • Community Legend
  • 345 Views
  • 6 replies
  • 0 likes
  • Free
    Other
  • 345 Views
  • 6 replies
  • 0 likes

All payment methods are failing.

I'm trying to sign up for the free trial but get this message. "Payment failed Sorry, we couldn't process your order. This may be a result of your payment card or PayPal account being registered in a different country to the one you chose. Please try...

  • Newbie
  • I'm trying to sign up for the free trial but get this message.   "Payment failed Sorry, we couldn't process your order. This may be a result of your payment card or PayPal account bei...
  • Peter__
  • Community Legend
  • 997 Views
  • 3 replies
  • 0 likes
  • Subscription
  • 997 Views
  • 3 replies
  • 0 likes

Solved!! charged without getting premium

today July 5, 2013 12:52:38 PDT i was charged $10.72 from spotify i stopped my premium free trial a long time ago, and my account is not on premium even after the charge. i want to know why i was charged,and how i can get my refund, I DON'T EVEN HAVE...

  • Newbie
  • today July 5, 2013 12:52:38 PDT i was charged $10.72 from spotify    i stopped my premium free trial a long time ago, and my account is not on premium even after the charge. i want ...
  • Peter__
  • Community Legend
  • 386 Views
  • 4 replies
  • 0 likes
  • 386 Views
  • 4 replies
  • 0 likes

Need help (Urgent)

hi I cant seem to log into my account using my email address, i think i may have miss typed my email address when registering.i have given you my bank details for my email address & have not received any emails regarding welcoming to your servicei ca...

  • Casual Listener
  • hi I cant seem to log into my account using my email address, i think i may have miss typed my email address when registering. i have given you my bank details for my email address & have not re...
  • Peter__
  • Community Legend
  • 188 Views
  • 3 replies
  • 0 likes
  • 188 Views
  • 3 replies
  • 0 likes

Solved!! Why are you overcharging me $10.82 for a $9.99 subscription?

Since you provide no email support, I have no choice but to ask here. My long-standing Premium account was suddenly overcharged $10.82 instead of $9.99. In addition, my account page states that I will be billed "$9.99 each month," yet just to the rig...

  • Casual Listener
  • Since you provide no email support, I have no choice but to ask here.   My long-standing Premium account was suddenly overcharged $10.82 instead of $9.99. In addition, my account page states...
  • Peter__
  • Community Legend
  • 872 Views
  • 5 replies
  • 0 likes
  • 872 Views
  • 5 replies
  • 0 likes

Artist Banner

Hi, I recently got my artist page verified. How can I change his profile picture and add a big banner when you users click on his name? Thanks, Ernie

  • Newbie
  • Hi,   I recently got my artist page verified. How can I change his profile picture and add a big banner when you users click on his name?   Thanks, Ernie
  • Peter__
  • Community Legend
  • 4499 Views
  • 1 replies
  • 1 likes
  • Account
    Other
  • 4499 Views
  • 1 replies
  • 1 likes