Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Loneliest_Cabin
  • Community Manager
  • 279754 Views
  • 822 replies
  • 84 likes
  • Account
  • 279754 Views
  • 822 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133201 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133201 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 75553 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 75553 Views
  • 63 replies
  • 8 likes

Spotify Premium Upgrades

Hello I just activated a gift card for spotify but it did unlimited when I wanted to use premium. I tried to upgrade but I don't have a credit or debit card. Is there a way around that so I can upgrade since I don't even have a laptop to use unlimite...

  • Casual Listener
  • Hello I just activated a gift card for spotify but it did unlimited when I wanted to use premium. I tried to upgrade but I don't have a credit or debit card. Is there a way around that so I can upgra...
  • _mikeyanderson
  • Casual Listener
  • 165 Views
  • 2 replies
  • 0 likes
  • 165 Views
  • 2 replies
  • 0 likes

I have a big f**king problem

I have been using Spotify free for couple of years with Facebook and once it said that my time limit is full and I couldn't listen to music anymore. But somehow I managed to bypass that problem and I was able to listen to my old playlists and starred...

  • Newbie
  • I have been using Spotify free for couple of years with Facebook and once it said that my time limit is full and I couldn't listen to music anymore. But somehow I managed to bypass that problem and I...
  • Peter__
  • Community Legend
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

spotify sucks

This is the worst site I have ever used before...I'm sorry...purchased. You cannot talk to a **bleep**ing human being...all that happens is that it keeps directing you to more bull**bleep** answers that I am not looking for. How the **bleep** do I CA...

  • Newbie
  • This is the worst site I have ever used before...I'm sorry...purchased. You cannot talk to a **bleep**ing human being...all that happens is that it keeps directing you to more bull**bleep** answers t...
  • Siddharth
  • Regular
  • 287 Views
  • 4 replies
  • 0 likes
  • 287 Views
  • 4 replies
  • 0 likes

My prepaid subscription ended early

Hi, I activated a 3 month premium gift card on 2-15-13. It ended yesterday (5-11-13). I wasn't given a notification either, and the card no longer exists under the subscriptions/payment part of my account. I'm really confused about this, and I hope s...

  • Casual Listener
  • Hi, I activated a 3 month premium  gift card on 2-15-13.  It ended yesterday (5-11-13).  I wasn't given a notification either, and the card no longer exists under the subscriptions/pay...
  • mm4rs0
  • Casual Listener
  • 306 Views
  • 3 replies
  • 0 likes
  • 306 Views
  • 3 replies
  • 0 likes

Get rid of my iTunes playlists!

Is there a way for me to get rid of my iTunes playlists in spotify once I've already synced them?

  • Casual Listener
  • Is there a way for me to get rid of my iTunes playlists in spotify once I've already synced them?
  • Joe
  • Community Legend
  • 442 Views
  • 4 replies
  • 0 likes
  • 442 Views
  • 4 replies
  • 0 likes

Unable to Upgrade my Spotify Gift card to Premium

I just purchased a Spotify gift card and selected the Unlimited option, but I would like to upgrade my account to Premium using this gift card. There appears to be an upgrade option but in order to continue I need to add a Credit/Debit card. Is there...

  • Casual Listener
  • I just purchased a Spotify gift card and selected the Unlimited option, but I would like to upgrade my account to Premium using this gift card.  There appears to be an upgrade option but in orde...
  • Remorso
  • Casual Listener
  • 364 Views
  • 2 replies
  • 0 likes
  • 364 Views
  • 2 replies
  • 0 likes

How move my Facebook on another Spotify account

Hi all!I've two Spotifty now: one old account that I use until now with Unlimited and a new, that I bought yesterday with 12 months on Premium.Can I move my Facebook profile on new account? When I try login Facebook in my new profile an error appears...

  • Visitor
  • Hi all! I've two Spotifty now: one old account that I use until now with Unlimited and a new, that I bought yesterday with 12 months on Premium. Can I move my Facebook profile on new account? Whe...
  • user-removed
  • Not applicable
  • 753 Views
  • 10 replies
  • 0 likes
  • 753 Views
  • 10 replies
  • 0 likes

Songs that want play

I have to songs that will play but when it get close to the middle it quit. What can I do to solved that matter.

  • Newbie
  • I have to songs that will play but when it get close to the middle it quit. What can I do to solved that matter.
  • Peter__
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Solved!! Facebook Account

Hola, me registré en Spotify a partir de mi cuenta de Facebook y me gustaría poder iniciar sesión también con un nombre de usuario y otra contraseña a la misma cuenta sin tener que usar mis datos de Facebook. ¿Es posible?GraciasHello, I've signed in ...

  • Newbie
  • Hola, me registré en Spotify a partir de mi cuenta de Facebook y me gustaría poder iniciar sesión también con un nombre de usuario y otra contraseña a la misma cuenta sin tener que usar mis datos de ...
  • user-removed
  • Not applicable
  • 271 Views
  • 3 replies
  • 0 likes
  • 271 Views
  • 3 replies
  • 0 likes

using abroad

Hi guys, Going to tunisia in 4 weeks and was hoping not to worry about CDs and updating my ipad library and just using my spotify library instead! Although I do know that spotify requires an Internet connection every time you load it to check that yo...

  • Newbie
  • Hi guys, Going to tunisia in 4 weeks and was hoping not to worry about CDs and updating my ipad library and just using my spotify library instead! Although I do know that spotify requires an Intern...
  • Peter__
  • Community Legend
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Missing Playlist

Hello! I erased a playlist from my soptify premium! It's named ALBERT. Can you arrange it?

  • Casual Listener
  • Hello! I erased a playlist from my soptify premium! It's named ALBERT. Can you arrange it?
  • Liam
  • Community Legend
  • 128 Views
  • 2 replies
  • 0 likes
  • 128 Views
  • 2 replies
  • 0 likes

Unsubscribe not functioning

I recently signed up with Spotify and decided to unsubscribe. I followed "Cancel Subscription" instructions. After going to "Account/subscription" ( http://www.spotify.com/account/subscription/ ) I did not see "Cancel your subscription"/"view option"...

  • Casual Listener
  • I recently signed up with Spotify and decided to unsubscribe. I followed "Cancel Subscription" instructions. After going to "Account/subscription"  (  http://www.spotify.com/account/subscri...
  • Bolivar55
  • Casual Listener
  • 638 Views
  • 4 replies
  • 0 likes
  • 638 Views
  • 4 replies
  • 0 likes

Mistake

Hi,I got a sptify gift cart for my birthday. I wanted to install premium with it to use spotify on my phone. I accedently bought unlimited. Now I can't use spotify on my phone. How can I undo my fault and get spotify premium for on my phone without p...

  • Newbie
  • Hi, I got a sptify gift cart for my birthday. I wanted to install premium with it to use spotify on my phone. I accedently bought unlimited. Now I can't use spotify on my phone. How can I undo my ...
  • Peter__
  • Community Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • 141 Views
  • 1 replies
  • 0 likes

Solved!! Password doesn't work and no response from Support - 5 days and waiting

Hi all, My Facebook linked account and password works fine on the website. However when I use the same Facebook password on the App on my Mac - it says incorrect. I did all the support steps including the changing my Facebook password etc and retryin...

  • Casual Listener
  • Hi all,   My Facebook linked account and password works fine on the website. However when I use the same Facebook password on the App on my Mac - it says incorrect. I did all the support...
  • Peter__
  • Community Legend
  • 474 Views
  • 5 replies
  • 0 likes
  • 474 Views
  • 5 replies
  • 0 likes

Solved!! I have unsubscribe to premium

I have unsubscribe to premium but it still have charged money from my account.. Is it possible that I can get my money back ?

  • Newbie
  • I have unsubscribe to premium but it still have charged money from my account.. Is it possible that I can get my money back ?
  • user-removed
  • Not applicable
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Paying for premium, but can only play in one place?!

I'm paying for premium service, but can't have my wife and I listed at the same time with the same account. At the price of an album per month I'm better off just buying the freaking music and listen wherever whenever we like. Does Spotify expect us ...

  • Regular
  • I'm paying for premium service, but can't have my wife and I listed at the same time with the same account.  At the price of an album per month I'm better off just buying the freaking music and...
  • Peter__
  • Community Legend
  • 273 Views
  • 10 replies
  • 0 likes
  • 273 Views
  • 10 replies
  • 0 likes

How do I listen to music on here??

I've down loaded this program and nothing has happened. I have clicked on the file and nothing happens. How is one supposed to listen to music on here? Nothing is happening! I can't figure it out. What am I supposed to do now?

  • Newbie
  • I've down loaded this program and nothing has happened. I have clicked on the file and nothing happens. How is one supposed to listen to music on here? Nothing is happening! I can't figure it out. ...
  • Joe
  • Community Legend
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Solved!! Can I link 2 phones to 1 account?

hi we have a premium account can each users have there own user name and own play lists on our own devices user 1 iphone }}}}}}}}}}}}}}}}}} premium account user 2 iphone many thanks pete

  • Casual Listener
  • hi we have a premium account can each users have there own user name and own play lists on our own devices     user 1 iphone         &...
  • petenrosie
  • Casual Listener
  • 487 Views
  • 2 replies
  • 0 likes
  • 487 Views
  • 2 replies
  • 0 likes

Solved!! Help, Can't remember my username!

I originally made a spotify account with facebook and I unlinked it from my facebook. I lost about 50 playlists and I used Spotify daily. I have found my profile, but it shows my username as a series of numbers: 123905019. My Facebook is: www.faceboo...

  • Casual Listener
  • I originally made a spotify account with facebook and I unlinked it from my facebook. I lost about 50 playlists and I used Spotify daily. I have found my profile, but it shows my username as a series...
  • tristanroach
  • Casual Listener
  • 3568 Views
  • 2 replies
  • 0 likes
  • 3568 Views
  • 2 replies
  • 0 likes