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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9004 Views
  • 1 replies
  • 9 likes
  • Security
  • 9004 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481478 Views
  • 979 replies
  • 111 likes
  • Account
  • 481478 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210804 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210804 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120844 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120844 Views
  • 72 replies
  • 12 likes

Another users playlists

My partner passed away trahically recently and unfortunately his mobile phone could not be saved. He used spotify all the time and in his playlist was a specific song he said that he wanted playing at his funeral. I can't remember what it was called....

  • Casual Listener
  • My partner passed away trahically recently and unfortunately his mobile phone could not be saved. He used spotify all the time and in his playlist was a specific song he said that he wanted playing a...
  • Peter__
  • Community Legend
  • 186 Views
  • 2 replies
  • 0 likes
  • 186 Views
  • 2 replies
  • 0 likes

Solved!! Premium works only on mobile

Here's the story: I downloaded the app on my phone and login via Facebook. Then I upgrade my account to Premium. Now I'm logging in on the web via FB and my account is just basic free acount. Both accounts are connetced to the same e-mial adress fana...

  • Casual Listener
  • Here's the story: I downloaded the app on my phone and login via Facebook. Then I upgrade my account to Premium. Now I'm logging in on the web via FB and my account is just basic free acount. ...
  • Thedev
  • Community Legend
  • 375 Views
  • 3 replies
  • 0 likes
  • Premium
  • 375 Views
  • 3 replies
  • 0 likes

Changing payment date

hi! could you please turn my account to free , so I can resubscribe today so you charge me every month on this 26th?! thanks!

  • Casual Listener
  • hi! could you please turn my account to free , so I can resubscribe today so you charge me every month on this 26th?!   thanks!
  • Panz3r
  • Casual Listener
  • 246 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 246 Views
  • 2 replies
  • 0 likes

forgot my whole account

I have signed up for spotify a few months back. I love it. I just got an upgrade for my phone and when I tried to sign in I realized I had made a few accounts with different emails.the one I'm looking for had premium on it and all of my music that I'...

  • Newbie
  • I have signed up for spotify a few months back. I love it. I just got an upgrade for my phone and when I tried to sign in I realized I had made a few accounts with different emails.the one I'm lookin...
  • Thedev
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • 216 Views
  • 1 replies
  • 0 likes

Does spotify work in Thailand?

Hi, I would like to know that does Spotify work in Thailand? Now I live in France, and I have a spotify premium account. But next week I'm leaving to BKK, Thailand. But I still need to continue my account to use in Thailand, is it possible? I look fo...

  • Regular
  • Hi, I would like to know that does Spotify work in Thailand? Now I live in France, and I have a spotify premium account. But next week I'm leaving to BKK, Thailand. But I still need to continue m...
  • user-removed
  • Not applicable
  • 10212 Views
  • 8 replies
  • 0 likes
  • Premium
  • 10212 Views
  • 8 replies
  • 0 likes

I got charged after the 1 month test of spotify

Hi there.... I made a new facebook..I tried 1 month for free on the first facebook account. and I didn't really want to be charged each month.. all I wanted was testing it for 1 month... And I found out that I am good without the premium... And then ...

  • Newbie
  • Hi there.... I made a new facebook.. I tried 1 month for free on the first facebook account. and I didn't really want to be charged each month.. all I wanted was testing it for 1 month... And I fo...
  • Thedev
  • Community Legend
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Security and billing

From one evening to the next morning my playlists had disappeared and I`d been degraded from an unlimited account to a free account. It seems someone (or a machine) had created a new account. I certainly did not create a new account. On browsing thro...

  • Visitor
  • From one evening to the next morning my playlists had disappeared and I`d been degraded from an unlimited account to a free account. It seems someone (or a machine) had created a new account. I certa...
  • user-removed
  • Not applicable
  • 183 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 183 Views
  • 2 replies
  • 0 likes

Connected to Face book 2 accounts created lost playlists

A couple days ago i got spotify premium and logged on to another created account by facebook and then it deleted all my playlists and made a brand new spotify page for me i even try to go on my other account that wasnt connected to facebook it now is...

  • Casual Listener
  • A couple days ago i got spotify premium and logged on to another created account by facebook and then it deleted all my playlists and made a brand new spotify page for me i even try to go on my other...
  • Bruce112225
  • Casual Listener
  • 257 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 257 Views
  • 2 replies
  • 0 likes

Weird question regarding unsubscribing.

Hello, This is a little embarresing to say but here it goes. A while back, me and my ex girlfriend broke off. Unfortunately we are no longer on speaking terms, though i'm still paying for her Spotify account. I was wondering if it was possible to can...

  • Casual Listener
  • Hello,   This is a little embarresing to say but here it goes.   A while back, me and my ex girlfriend broke off. Unfortunately we are no longer on speaking terms, though i'm still ...
  • Peter__
  • Community Legend
  • 205 Views
  • 3 replies
  • 0 likes
  • Account
  • 205 Views
  • 3 replies
  • 0 likes

Solved!! Charged for non-existing account?

Hi. I recently tried to update my card details by logging into my spotify online via a link in an email from spotify. In my subscriptions, despite having been on the premium service, it listed me on the free one. I assumed this was as my card had alm...

  • Casual Listener
  • Hi. I recently tried to update my card details by logging into my spotify online via a link in an email from spotify. In my subscriptions, despite having been on the premium service, it listed me on ...
  • Peter__
  • Community Legend
  • 343 Views
  • 2 replies
  • 0 likes
  • 343 Views
  • 2 replies
  • 0 likes

Solved!! Account not working

I've tried logging in through facebook, and the username but when I log on it just shows I'm a free user and all my playlists ahve gone? But I have two accounts and when I log onto my other one it shows I'm still following the other one with the same...

  • Casual Listener
  • I've tried logging in through facebook, and the username but when I log on it just shows I'm a free user and all my playlists ahve gone? But I have two accounts and when I log onto my other one it sh...
  • Kierandal1
  • Casual Listener
  • 304 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
    Security
    Subscription
  • 304 Views
  • 2 replies
  • 0 likes

I cannot upgrade to Premium! (and the website is down on PC, WinXP, all browsers)

I've been a US Spotify user back since you had to invite FB friends in order to get it here. Now I want the Premium subscription and the site won't let me get there!What's going on and who can get me signed up on Premium so I can listen to my Playlis...

  • Casual Listener
  • I've been a US Spotify user back since you had to invite FB friends in order to get it here.  Now I want the Premium subscription and the site won't let me get there! What's going on and who ca...
  • Peter__
  • Community Legend
  • 314 Views
  • 5 replies
  • 0 likes
  • 314 Views
  • 5 replies
  • 0 likes

Spotify premium stopped working

My spotify premium has stopped working,on checking my account I am now registered as a spotify free customer, I have checked my bank and the sept payment has not been collected, plenty of funds and direct debit still in place?

  • Newbie
  • My spotify premium has stopped working,on checking my account I am now registered as a spotify free customer, I have checked my bank and the sept payment has not been collected, plenty of funds and d...
  • Peter__
  • Community Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Do you charge me if I resubscribe using Paypal?

Hey there. I have Spotify Premium "You are registered for Spotify Premium until 2014-02-07. After this period your account will become a Spotify Free account.". I want to resubscribe to service, now my account is "canceled", but I do not want to top-...

  • Visitor
  • Hey there.   I have Spotify Premium "You are registered for Spotify Premium until 2014-02-07. After this period your account will become a Spotify Free account.". I want to resubscribe to se...
  • Thedev
  • Community Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 228 Views
  • 1 replies
  • 0 likes

pukkod

hej kan ni fixa mitt kort?? Nr 0766376190,,har varken pin-kod eller puk,,, Sen om ni måste göra nåt på knapparna vi eran dator, för att denna ska kunna funka att spela spotify i bilen igen,,,hm,,,,, alla är offline,,,, fast jag rör fram o tillbaka,,,...

  • Newbie
  • hej kan ni fixa mitt kort?? Nr 0766376190,,har varken pin-kod eller puk,,, Sen om ni måste göra nåt på knapparna vi eran dator, för att denna ska kunna funka att spela spotify i bilen igen,,,hm,,,,, ...
  • 124 Views
  • 0 replies
  • 0 likes
  • 124 Views
  • 0 replies
  • 0 likes

facebook help help now password help

okay so i changed my facebook password earlier, and when i did i selected for facebook to be logged out of other devices i've logged in with. this caused spotify to log out. when i signed back in, spotify asked me if i had an account. i said yes but ...

  • Visitor
  • okay so i changed my facebook password earlier, and when i did i selected for facebook to be logged out of other devices i've logged in with. this caused spotify to log out. when i signed back i...
  • Peter__
  • Community Legend
  • 258 Views
  • 3 replies
  • 0 likes
  • 258 Views
  • 3 replies
  • 0 likes

Change account name

Hi! I signed up for spotify with a username. I later linked it through Facebook. Can I changed my profile name so it is just my facebook information? In other words, all my friends thru Facebook are listed just with their facebook profile name. Mine ...

  • Newbie
  • Hi! I signed up for spotify with a username. I later linked it through Facebook.   Can I changed my profile name so it is just my facebook information?   In other words, all my frie...
  • Peter__
  • Community Legend
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Problema con mi suscripción a traves de MOVISTAR

Hola, he contratado spotify premium atraves de movistar y a la hora de activar la cuenta me da el codigo de error 8, llevo una semana hablando con ellos y siempre me derivan a vosotros. ¿Hay alguna solucion en particular? Ya he pasado mis vacaciones ...

  • Casual Listener
  • Hola, he contratado spotify premium atraves de movistar y a la hora de activar la cuenta me da el codigo de error 8, llevo una semana hablando con ellos y siempre me derivan a vosotros. ¿Hay alguna s...
  • Peter__
  • Community Legend
  • 1437 Views
  • 16 replies
  • 0 likes
  • 1437 Views
  • 16 replies
  • 0 likes

End of NUS Discount

Hello there, My NUS card came to an end and thus I paid the full 9.99 for this month's spotift subscription. However, I now have a new NUS card and it is not letting me link the two anymore. Clicking on the link on the NUS website won't help and unde...

  • Newbie
  • Hello there,   My NUS card came to an end and thus I paid the full 9.99 for this month's spotift subscription. However, I now have a new NUS card and it is not letting me link the two anymor...
  • Thedev
  • Community Legend
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

3-month Spotify Premium works not

I bought 2 short 3-month Spotify premium but when I turn the code it says that the code is wrong i pay 300kr Swedish money for each card a total of $ 100 I think they are not good that they become so hope you can fix it , the picture of them and a re...

  • Newbie
  • I bought 2 short 3-month Spotify premium but when I turn the code it says that the code is wrong i pay 300kr Swedish money for each card a total of $ 100 I think they are not good that they become so...
  • user-removed
  • Not applicable
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes