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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554385 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131229 Views
74 replies
12 likes
Hey everyone, I wanted to relay a message from my friend because she cannot post in the community forum and she cannot access her account. We're wondering if anyone can help us since the Spotify contact form and helpdesk are useless. "I think somethi...
Hey everyone, I wanted to relay a message from my friend because she cannot post in the community forum and she cannot access her account. We're wondering if anyone can help us since the Spotify cont...
Regular
1362 Views
2 replies
0 likes
My spotify subscription was cancelled a few ago due to my payment card becoming out of date. I then set up a new unlimited subscription but still can't play any songs. All my playlists are still there but when you click on one it says 'premium subscr...
My spotify subscription was cancelled a few ago due to my payment card becoming out of date. I then set up a new unlimited subscription but still can't play any songs. All my playlists are still ther...
Community Legend
282 Views
1 replies
0 likes
Hi there, I tried to update my email address and I got a message saying it is already in use. I thought I might have accidentally created an account so I tried to reset the password to that address and got the message saying there isn't an account wi...
Hi there, I tried to update my email address and I got a message saying it is already in use. I thought I might have accidentally created an account so I tried to reset the password to tha...
Community Legend
218 Views
1 replies
0 likes
£9.99 is not $10. It is closer to $16. Us Brits are therefore paying a higher membership rate than the Americans simply because you think 10 is a nice round number and because sterling is worth more than a US dollar. And yet we are always getting son...
£9.99 is not $10. It is closer to $16. Us Brits are therefore paying a higher membership rate than the Americans simply because you think 10 is a nice round number and because sterling is ...
Community Legend
327 Views
1 replies
1 likes
I have accidentally deleted all of my follow recomendations, and I would like them back. If a Spotify staff or a user could help help me with this problem, I would be very grateful -Jaredevil
I have accidentally deleted all of my follow recomendations, and I would like them back. If a Spotify staff or a user could help help me with this problem, I would be very grateful ...
Community Legend
480 Views
1 replies
0 likes
I have a Spotify account that I've been using for a while now - it automatically logs in when I start the program or my computer. Today, I did as I usually do - I closed the Facebook pop-up that showed up since I do not want to attach Spotify to my F...
I have a Spotify account that I've been using for a while now - it automatically logs in when I start the program or my computer. Today, I did as I usually do - I closed the Facebook pop-up that show...
Community Legend
596 Views
4 replies
0 likes
Hi When i try to change the email account linked to my spotify account it says that the email address already has an account associated with it but i only have one account. I have opened a question in your support system but i have not heard from you...
Hi When i try to change the email account linked to my spotify account it says that the email address already has an account associated with it but i only have one account. I have opened a qu...
Community Legend
1326 Views
1 replies
0 likes
Hi, i'm Luisa from Italy. I buy 1 month ago Spotify Unlimited. Subscription is renewed correctly this month. I login with facebook, but yesterday I think I've clicked new user for error, i dont' remember very well. Now, i've spotify FREE and i lost m...
Hi, i'm Luisa from Italy. I buy 1 month ago Spotify Unlimited. Subscription is renewed correctly this month. I login with facebook, but yesterday I think I've clicked new user for error, i dont' reme...
Community Legend
520 Views
5 replies
0 likes
So I purchased Spotify premium a while ago and it worked fine for a while. One day out of the blue premium stopped working - when I got into my account it says that I am a free user and need to upgrade to premium as well as enter in payment info. The...
So I purchased Spotify premium a while ago and it worked fine for a while. One day out of the blue premium stopped working - when I got into my account it says that I am a free user and need to ...
Community Legend
319 Views
1 replies
0 likes
I used my account on someone else's phone. It keeps pausing when I use it for myself. Tried other threads that said to post if I needed this done, but to no resolve. Help!
I used my account on someone else's phone. It keeps pausing when I use it for myself. Tried other threads that said to post if I needed this done, but to no resolve. Help!
Community Legend
212 Views
1 replies
0 likes
Hi, I have a Spotify Premium account that I just started getting charged for (I did the 30-day free trial), and it charged me twice. I know that on the Spotify support page it said that it would just automatically put the second payment toward my nex...
Hi, I have a Spotify Premium account that I just started getting charged for (I did the 30-day free trial), and it charged me twice. I know that on the Spotify support page it said that it...
Community Legend
254 Views
1 replies
0 likes
I bought a premium account for my wife's bday but she hasn't received the ecard or link to activate the account. I added her email address correctly when asked, etc and clicked on the "send ecard" button when prompted. Where is it?!
I bought a premium account for my wife's bday but she hasn't received the ecard or link to activate the account. I added her email address correctly when asked, etc and clicked on the "send ecard" bu...
Community Legend
247 Views
1 replies
0 likes
I keep getting kicked off with it telling me someone else has logged into my account. I'm the only person with my account information. A while ago all my playlists disappeared but now they're back. Also 95% of my starred items disappeared but those n...
I keep getting kicked off with it telling me someone else has logged into my account. I'm the only person with my account information. A while ago all my playlists disappeared but now the...
Community Legend
704 Views
1 replies
0 likes
Can you do the following? I want to buy a gift card from DE and want to give the gift card to AT as special gift...how does this work?
Can you do the following? I want to buy a gift card from DE and want to give the gift card to AT as special gift...how does this work?
Community Legend
307 Views
3 replies
0 likes
I pay for Spotify Premium and I live in South Korea.The mobile phone app was working perfectly until I had to do a Factory Reset on my phone (Galaxy S3) and now when I try to download the app it's saying that the app is unavailable to me. Please help
I pay for Spotify Premium and I live in South Korea. The mobile phone app was working perfectly until I had to do a Factory Reset on my phone (Galaxy S3) and now when I try to download the ap...
Community Legend
1717 Views
6 replies
0 likes
hey guys, i just deleted spotify from facebook and wanted to log into the spotify player and now there is displayed that i have spotify free version although i pay for spotify premium since 1 year. somebody can help me? thanks a lot
hey guys, i just deleted spotify from facebook and wanted to log into the spotify player and now there is displayed that i have spotify free version although i pay for spotify premium sinc...
Community Legend
387 Views
3 replies
0 likes
It says this FCUKING app is offline when I have full access to internet and everything. I've tried changing the sound app in control panel and everything. So screw you spotify, fing useless app.
It says this FCUKING app is offline when I have full access to internet and everything. I've tried changing the sound app in control panel and everything. So screw you spotify, fing useless app.
Community Legend
275 Views
1 replies
0 likes
Hi. Do you support Entropay cards as payment method?
Hi. Do you support Entropay cards as payment method?
Casual Listener
2421 Views
2 replies
0 likes
I decided to quit Facebook and I found out I can't used my spotify unless I have a Facebook. I then decided to wait till my monthly subscription had ended and then quit my payment plan and delete Facebook page altogether. I still wanted a Premium Spo...
I decided to quit Facebook and I found out I can't used my spotify unless I have a Facebook. I then decided to wait till my monthly subscription had ended and then quit my payment plan and delete Fac...
Community Legend
245 Views
1 replies
0 likes
I upgraded my spotify and it wouldn't play any music. To try and fix the problem I re-installed it but not it wont play anything and it has deleted all my playlists. Please advise as soon as possible.
I upgraded my spotify and it wouldn't play any music. To try and fix the problem I re-installed it but not it wont play anything and it has deleted all my playlists. Please advise as soon ...
Regular
639 Views
4 replies
0 likes
