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Problem Connect PS4

Problem Connect PS4

I usually used the spotify in ps4, but my old User has been disabled for you, and now I created a new, but when I try to enter the app in ps4, he did not let me in on spotify.

the following message appears:

"Falha ao entrar. Voce só pode usar o Spotify fora do Pais por 14 dias."

 

There is no OPTION to login again?

 

Cheers.

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2 Replies

Go to your account page here and make sure the country on your profile matches the country that you are in:

 

https://www.spotify.com/account/overview/

 

If you have trouble changing the country,

 

Read this on how to contact suppport for help:

https://community.spotify.com/t5/Ongoing-Issues/Unable-to-change-country-settings-as-a-free-user/idi...

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

The problem is that my account has been canceled. And in PS4 can not login with a new account.

 

Tks

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