Problem during registering

[jayteebee]

Hi there! I am trying to create a new account for our business (working at a hotel).

So I click on "register". I am using a user name, which is accepted (bigBOX HOTEL). Using a mail address which is accepted. But, by clicking on "register" it says: "something went wrong".

Why? What? I doesn't even say, what exactly went wrong. So, who can help me with this issue?

Thanks, regards and merry XMAS!

JayTee

[spoty_1970 · Accepted solution]

Hi jayteebee  !

Some of the causes for the message  " something went wrong "  are …

1 - You may have a 2º account with your email address

2 - The user name is already been used before

3 - You are writing the user name in the wrong way .

    Remember to write the username all in 1 block   ((  bigBOXHOTEL ))

    try again here .

Good luck 😉

[jayteebee01]

Thanks! The problem was that I didn't write the user name in one block... 🙂

Kind regards 🙂

[spoty_1970]

Hi  jayteebee01  !

I am glad to hear that the problem was solved !

Please , in order to help me ,  don`t forget the kudos and  click on   '' accept as Solution '''

Happy Xmas !

Thanks 😉