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Problem "Spotify was paused due to your Spotify account is being used in another place"

Problem "Spotify was paused due to your Spotify account is being used in another place"

Hello, 

 

I often get that message ( "Spotify was paused due to your Spotify account is being used in another country") while I am listening to music in my computer. 

 

I created my spotify account years ago in Madrid, Spain. This is the place where I live. In the details of my spotify account it appears that the place where I live is Madrid and in Facebook as well. The last eleven months I was living in Germany, but I have already changed that information. It is really annoying every time that this message appears because the music is being paused every minute...

 

I have attached a screen picture of that message. As I am spanish, the message appears in spanish, but I think that I have translated it correctly.

 

Could you please help me to solve this problem?

 

Best regards,

 

Adrian Hoyos

Sin título.png
Reply
1 Reply

Change your Spotify and/or Facebook passwords then click on the Sign Out Everywhere button on your online account:
https://www.spotify.com/account/overview/

That should boot anyone else who is using your account off.

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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