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Problem to log in in Mongolia. Don't have access to my Spotify account.

Problem to log in in Mongolia. Don't have access to my Spotify account.

Hello, 

I usually live in Canada where I use Spotify through my Free Spotify Account . One month and a half ago, I moved to Mongolia for three months. 10 days after my arrival, my Spotify blocked and said that I didn't have access to Spotify in this country , caused by the fact it is not yet present in this country. Nevertheless, I had gotten Spotify and I had used it, even when I arrived in Mongolia during the first ten days. Besides, I know some people using it here in Mongolia , so I don't understand why it doesn't work in my case. Now I can't even listen to music or do anything, and all my music is inside.

 

Thank you for helping me.

Reply
1 Reply

@titia237

 

You can use Spotify in a different country to the one registered on your account for up to 14 days. After that, you’ll need to upgrade to Premium.

 

More info here:

https://support.spotify.com/us/using_spotify/search_play/travel-with-spotify/

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